Page 192 of 818

1903-1. Key information
C-HR_HV_OM_Europe_OM10720E 
■ Electronic key battery depletion 
● The standard battery life is 1 to 2 years. 
● If the battery becomes low, an alarm will sound in the cabin and a message 
will  be  displayed  on  the  multi-information  display  when  the  hyb rid  system 
stops. 
● As  the electronic key  always  receives radio waves, the  battery will become 
depleted even if the electronic key is not used. The following  symptoms indi- 
cate  that  the  electronic  key  battery  may  be  depleted.  Replace  t he  battery 
when necessary. ( P. 645) 
• The  smart  entry  &  start  system  or  the  wireless  remote  control  does  not 
operate. 
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on. 
The  battery  can  be  exchanged  by  the  users.  ( P.  645)  However,  as  there 
may  be  damage  to  the  key  when  exchanging,  it  is  recommended  to  have 
the  battery  exchanged  at  any  authorized  Toyota  retailer  or  Toyo ta  autho- 
rized repairer, or any reliable repairer. 
● To  avoid  serious  deterioration,  do  not  leave  the  electronic  key  within  1  m 
(3 ft.) of the following electr ical appliances that produce a magnetic field: 
•TVs 
• Personal computers
• Cellular phones, cordless phones and battery chargers 
• Recharging cellular phones or cordless phones 
• Table lamps
• Induction cookers 
     
        
        Page 197 of 818

1953-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ Security feature 
If  a  door  is  not  opened  within  approximately  30  seconds  after  t he  vehicle  is 
unlocked, the security feature automatically locks the vehicle  again. 
■ When the door cannot be locked by the lock sensor on the surface of the 
front door handle (vehicl es with an entry function) 
■ Door lock buzzer 
If  an  attempt  to  lock  the  doors  using  the  entry  function  or  wir eless  remote 
control is made when a door is not fully closed, a buzzer will  sound  continu- 
ously  for  5  seconds.  Fully  close  the  door  to  stop  the  buzzer,  a nd  lock  the 
doors again. 
■ Setting the alarm (if equipped) 
Lock the doors will set the alarm system. ( P. 147) 
■ If the smart entry & start system or the wireless remote control does not 
operate properly 
● Use the mechanical key to lock and unlock the doors. (P. 746) 
● Replace the key battery with a new one if it is depleted. (P. 645) 
Use your palm to touch the lock sensor. 
     
        
        Page 200 of 818

1983-2. Opening, closing and locking the doors
C-HR_HV_OM_Europe_OM10720E
■Switching  the  door  unlock  function  (vehicles  with  a  smart  entry & start 
system equipped with entry function) 
It is possible to set which doors the entry function unlocks us ing the wireless 
remote control.  
Turn the power switch off.
Cancel the intrusion sensor of the alarm system to prevent unin tended trig- 
gering of the alarm while c hanging the settings. (if equipped) (P. 151) 
When the indicator light on the key surface is not on, press an d hold   for 
approximately 5 seconds while pressing and holding  . 
The  setting  changes  each  time  an  operation  is  performed,  as  sho wn  below. 
(When changing the setting continuously, release the buttons, w ait for at least 
5 seconds, and repeat step  .) 
For  vehicles  with  an  alarm:  To  prevent  unintended  triggering  of   the  alarm, 
unlock the doors using the wireless remote control and open and  close a door 
once after the settings have been changed. (If a door is not op ened within 30 
seconds after   is pressed, the doors will be locked again and t he alarm will 
automatically be set.) 
In a case that the alarm is triggered, immediately stop the ala rm. (P. 147)
1
2
3
3
Multi-information  
displayUnlocking functionBeep
(Left-hand drive 
vehicles)
Holding  the  driver’s
door  handle  unlocks
only the driver’s door.
Exterior: Beeps 3 times  
Interior: Pings once
(Right-hand drive  
vehicles)
Holding  the  front  pas-
senger’s  door  handle
unlocks all the doors.
Holding  a  door  handle 
unlocks all the doors.
Exterior: Beeps twice
Interior: Pings once 
     
        
        Page 210 of 818

2083-2. Opening, closing and locking the doors
C-HR_HV_OM_Europe_OM10720E 
■ Effective range (areas within which the electronic key is detected) 
When starting the hybrid system or changing power switch modes 
The  system  can  be  operated  when  the  electronic  key  is  inside  th e  vehi- 
cle. 
■ Alarms and warning messages 
A  combination  of  exterior  and  interior  buzzers  as  well  as  warni ng  messages 
shown on the multi-information display are used to prevent thef t of the vehicle 
and  accidents  resulting  from  erroneous  operation.  Take  appropri ate  mea- 
sures based on the displayed message. 
When only an alarm sounds, circumstances and correction procedu res are as 
follows. 
When  locking  or  unlocking  the  doors 
(vehicles with an entry function) 
The  system  can  be  operated  when 
the  electronic  key  is  within  about
0.7 m (2.3 ft.) of an outside front door 
handle  and  the  back  door.  (Only  the 
doors  detecting  the  key  can  be  oper-
ated.)
AlarmSituationCorrection procedure
Exterior  buzzer 
sounds  once  for  5 
seconds 
An  attempt  was  made  to 
lock the vehicle while a door 
was open. 
Close  all  of  the  doors 
and  lock  the  doors 
again.
Interior  buzzer
sounds repeatedly
The  power  switch  was
turned  to  ACCESSORY 
mode while the driver’s door 
was  open  (or  the  driver’s
door  was  opened  while  the 
power  switch  was  in 
ACCESSORY mode).
Turn  the  power  switch
off  and  close  the
driver’s door. 
     
        
        Page 214 of 818

2123-2. Opening, closing and locking the doors
C-HR_HV_OM_Europe_OM10720E 
● If  the  electronic  key  is  inside  the  vehicle  and  a  door  handle  becomes  wet 
during  a  car  wash,  a  message  may  be  shown  on  the  multi-informat ion  dis- 
play and a  buzzer will sound outside the  vehicle. To turn off  t he alarm, lock 
all the doors. 
● The  lock  sensor  may  not  work  properly  if  it  comes  into  contact with  ice, 
snow, mud, etc. Clean the lock sensor and attempt to operate it  again. 
● A  sudden  approach  to  the  effective  range  or  door  handle  may  prevent  the 
doors from being unlocked. In this case, return the door handle  to the origi- 
nal  position and check that the  doors  unlock before pulling  the   door handle 
again. 
● If  there  is  another  electronic  key  in  the  detection  area,  it  may  take  slightly 
longer to unlock the doors after the door handle is gripped. 
● Fingernails  may  scrape  against  the  door  during  operation  of  the  door  han- 
dle. Be careful not to injure fingernails or damage the surface  of the door. 
■ When the vehicle is not driven for extended periods 
● To  prevent  theft  of  the  vehicle,  do  not  leave  the  electronic  key within 2 m 
(6 ft.) of the vehicle. 
● The smart entry & start system can be deactivated in advance. (P. 781) 
■ To operate the system properly 
Make sure to carry the electronic key when operating the system . Do not get 
the electronic key too close to the vehicle when operating the  system from the 
outside of the vehicle. 
Depending on the position and holding condition of the electron ic key, the key 
may not be detected correctly and the system may not operate pr operly. (The 
alarm  may  go  off  accidentally,  or  the  door  lock  prevention  func tion  may  not 
operate.) 
     
        
        Page 750 of 818

7487-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■Stopping the hybrid system 
Set the parking brake, shift the shift lever to P and press the  power switch as 
you normally do when stopping the hybrid system. 
■ Replacing the key battery 
As the above procedure is a temporary measure, it is recommende d that the 
electronic key battery be replaced immediately when the battery  is depleted.  
( P. 645) 
■ Alarm (if equipped) 
Using the mechanical key to lock the doors will not set the ala rm system. 
If a door is unlocked using the mechanical key when the alarm s ystem is set, 
the alarm may be triggered. ( P. 147) 
■ Changing power switch modes 
Release  the  brake  pedal  and  press  the  power  switch  in  step    abo ve.  The 
hybrid system does not start and modes will be changed each tim e the switch 
is pressed. ( P. 306) 
■ When the electronic key does not work properly 
● Make  sure  that  the  smart  entry  &  start  system  has  not  been  deactivated  in 
the customization setting. If it is off, turn the function on. 
(Customizable features:  P. 781) 
● Check if battery-saving mode is set. If it is set, cancel the function.  
( P. 209)
WARNING
■When using the mechanical key and operating the power windows 
Operate the power window after checking to make sure that there  is no pos- 
sibility  of  any  passenger  having  any  of  their  body  parts  caught   in  the  side 
window. Also, do not allow children to operate the mechanical k ey. It is pos- 
sible for children and other passengers to get caught in the po wer window.
3 
     
        
        Page 751 of 818
7497-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
If  the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a  second vehicle 
with a 12-volt battery, you can jump start your vehicle by foll owing the 
steps below. 
Vehicles with an alarm  
( P. 147):  
Confirm  that  the  electronic  key 
is being carried.
When  connecting  the  jumper  (or 
booster)  cables,  depending  on  the
situation,  the  alarm  may  activate 
and the doors may lock. ( P. 150)
2ZR-FXE engine: Open the hood. (P. 596) 
M20A-FXS  engine:  Open  the 
hood.  ( P.  596)  and  fuse  box 
cover. 
M20A-FXS  engine:  Open  the 
exclusive  jump  starting  termi- 
nal cover.
The  following  procedures  may  be  used  to  start  the  hybrid  sys- 
tem if the vehicle’s 12-volt battery is discharged. 
You can also call any authorized Toyota retailer or Toyota auth o- 
rized repairer, or any reliable repairer or a qualified repair  shop.
1
2
3 
     
        
        Page 787 of 818
7858-2. Customization
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
■Smart entry & start system (P. 207)
*: Vehicles without an alarm 
■Wireless remote control ( P. 194)
■Outside rear view mirrors (P.   2 7 4 )
FunctionDefault settingCustomized  
setting
Smart  entry  &  start  sys- 
temOnOff–OO
Smart door unlockingAll the doorsDriver’s door–OO
Number  of  consecutive
door lock operations*2 timesAs many as 
desired––O
FunctionDefault settingCustomized  
setting
Wireless remote controlOnOff––O
FunctionDefault settingCustomized  
setting
Automatic  mirror  folding
and extending operation
Linked to the  
locking/ 
unlocking of 
the doors
Off
––OLinked to  
operation of  
the power 
switch