Page 762 of 818
7607-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
Add coolant if necessary.
If coolant is unavailable, use water as an emergency measure,
and have the vehicle inspected at any authorized Toyota retaile r,
Toyota authorized repairer, or any reliable repairer as soon as
possible.
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact any a utho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable
repairer.
5
2ZR-FXE engineM20A-FXS engine
6
Page 763 of 818

7617-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
WARNING
■To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may au tomati-
cally start, or the cooling fans may suddenly operate even if t he gasoline
engine stops. Do not touch or approach rotating parts such as t he fan,
which may lead to fingers or clothing (especially a tie, a scar f or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
NOTICE
■ When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down suff iciently.
Adding cool coolant to a hot hybrid system too quickly can caus e damage to
the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust,
etc.).
● Do not use any coolant additive.
Page 768 of 818
7668-1. Specifications
C-HR_HV_OM_Europe_OM10720E
Maintenance data (fuel, oil level, etc.)
*1: 2ZR-FXE engine
*2: M20A-FXS engine
*3: Unladen vehicle
*4: Vehicles with 215/60R17 tires
*5: Vehicles with 225/50R18 tires
*6: Except for 2ZR-FXE engine for Guadeloupe, Martinique, F. Guiana and
Svalbard
Dimensions and weights
Overall length4385 mm (172.6 in.)*1
4395 mm (173.0 in.)*2
Overall width1795 mm (70.7 in.)
Overall height*31555 mm (61.2 in.)
Wheelbase2640 mm (103.9 in.)
Tread
Front1550 mm (61.0 in.)*4
1540 mm (60.6 in.)*5
Rear1560 mm (61.4 in.)*4
1550 mm (61.0 in.)*5
Gross vehicle mass1860 kg (4101 lb.)*1
1930 kg (4255 lb.)*2
Maximum permissi-
ble axle capacity
Front1050 kg (2315 lb.)
Rear1080 kg (2381 lb.)
Drawbar load*675 kg (165 lb.)
Towing capacity*6Without brake725 kg (1598 lb.)With brake
Page 770 of 818
7688-1. Specifications
C-HR_HV_OM_Europe_OM10720E
■Engine number
The engine number is stamped on the engine block as shown.
2ZR-FXE engine
M20A-FXS engine
2ZR-FXE engineM20A-FXS engine
Engine
Model2ZR-FXE
Ty p e4-cylinder in line, 4-cycle, gasoline
Bore and stroke80.5 88.3 mm (3.17 3.48 in.)
Displacement1798 cm3 (109.7 cu.in.)
Valve clearanceAutomatic adjustment
ModelM20A-FXS
Ty p e4-cylinder in line, 4-cycle, gasoline
Bore and stroke80.5 97.6 mm (3.17 3.84 in.)
Displacement1987 cm3 (121.3 cu.in.)
Valve clearanceAutomatic adjustment
Page 771 of 818
7698-1. Specifications
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
Fuel
Fuel type
When you find these types of fuel label at
the gas station, use only the fuel with one of
the following labels.
EU area:
Unleaded gasoline conforming to European
standard EN228 only
Except EU area:
Unleaded gasoline only
Research Octane Number95 or higher
Fuel tank capacity
(Reference)43 L (11.4 gal., 9.5 lmp.gal.)
Electric motor (traction motor)
Ty p ePermanent magnet synchronous motor
Maximum output
2ZR-FXE engine
53 kW
M20A-FXS engine
80 kW
Maximum torque
2ZR-FXE engine
163 N·m (16.6 kgf·m, 120.2 ft·lbf)
M20A-FXS engine
202 N·m (20.6 kgf·m, 149 ft·lbf)
Page 772 of 818
7708-1. Specifications
C-HR_HV_OM_Europe_OM10720E
2ZR-FXE engine (except for Guadelope, Martinique, F. Guiana and
Greenland)
2ZR-FXE engine (for Guadelope, Martinique, F. Guiana and Greenl and)
and M20A-FXS engine:
■Oil capacity (Drain and refill ― reference*)
*: The engine oil capacity is a reference quantity to be used whe n changing
the engine oil. Warm up the engine and turn off the hybrid syst em, wait
more than 5 minutes, and check the oil level on the dipstick.
Hybrid battery (traction battery)
Voltage3.7 V/cell
Capacity3.6 Ah (3HR)
Quantity56 cells
Nominal voltage207.2 V
Voltage7.2 V/module
Capacity6.5 Ah (3HR)
Quantity
2ZR-FXE engine
28 modules
M20A-FXS engine
30 modules
Nominal voltage
2ZR-FXE engine
201.6 V
M20A-FXS engine
216 V
Lubrication system
With filter
2ZR-FXE engine
4.2 L (4.4 qt., 3.7 Imp. qt.)
M20A-FXS engine
4.3 L (4.5 qt., 3.8 Imp. qt.)
Without filter3.9 L (4.1 qt., 3.4 Imp.qt.)
Page 773 of 818

7718-1. Specifications
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
■Engine oil selection
Gasoline Engine -
“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Toyo ta
recommends the use of approved “Toyota Genuine Motor Oil”.
Another motor oil of matching quality can also be used.
Oil grade:
0W-16:
API grade SN “Resource-Conserving”, SN PLUS “Resource-Con-
serving” or SP “Resource-Conserving”; or ILSAC GF-6B multigrade
engine oil
0W-20 and 5W-30:
API grade SM “Energy-Conserving”, SN “Resource-Conserving”,
SN PLUS “Resource-Conserving” or SP “Resource-Conserving”; or
ILSAC GF-6A multigrade engine oil
Recommended viscosity (SAE):
SAE 0W-16 is filled into your
Toyota vehicle at manufactur-
ing, and the best choice for
good fuel economy and good
starting in cold weather.
If SAE 0W-16 oil is not avail-
able, SAE 0W-20 oil may be
used. However, it should be
replaced with SAE 0W-16 at the
next oil change.
Temperature range anticipated
before next oil change
Preferred
Page 774 of 818

7728-1. Specifications
C-HR_HV_OM_Europe_OM10720E
Oil viscosity (0W-16 is explained here as an example):
• The 0W in 0W-16 indicates the characteristic of the oil which
allows cold startability. Oils with a lower value before the W allow
for easier starting of the engine in cold weather.
• The 16 in 0W-16 indicates the viscosity characteristic of the oil
when the oil is at high temperature. An oil with a higher visco sity
(one with a higher value) may be better suited if the vehicle i s
operated at high speeds, or under extreme load conditions.
How to read oil container labels:
Either or both API registered marks are added to some oil conta in-
ers to help you select the oil you should use.
API Service Symbol
Top portion: “API SERVICE SP”
means the oil quality designa-
tion by American Petroleum
Institute (API).
Center portion: “SAE 0W-16”
means the SAE viscosity grade.
Lower portion: “Resource-Con-
serving” means that the oil has
fuel-saving and environmental
protection capabilities.
ILSAC Certification Mark
The International Lubricant
Specification Advisory Commit-
tee (ILSAC) Certification Mark is
displayed on the front of the
container.