297
7
Owner's Manual_Europe_M99V08_en
7-1. Essential information
When trouble arises
Vehicles with smart entry & start
system
Press and hold the engine switch for 2
consecutive seconds or more, or press
it briefly 3 times or more in succession.
5 Stop the vehicle in a safe place
by the road.
If the door can be opened, open
the door and exit the vehicle.
If the door can not be opened,
open the window using the
power window switch and ensure
an escape route.
If the window can be opened,
exit the vehicle through the win-
dow.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle and then open the door
after waiting for the rising water
to enter the vehicle, and exit the
vehicle. When the outside water
level exceeds half the height of
the door, the door cannot be
opened from the inside due to
WARNING
■If the engine has to be turned off while driving
●Power assist for the brakes and
steering wheel will be lost, making the brake pedal harder to depress and the steering wheel heavier to
turn. Decelerate as much as possi- ble before turning off the engine.
●Vehicles without smart entry & start system: Never attempt to remove the key, as doing so will lock the
steering wheel.
If the vehicle is sub-
merged or water on the
road is rising
This vehicle is not designed to
be able to drive on roads that
are deeply flooded with water.
Do not drive on roads where
the roads may be submerged
or the water may be rising. It is
dangerous to remain in the
vehicle, if it anticipated that the
vehicle will be flooded or set a
drift. Remain calm and follow
the following.
298
Owner's Manual_Europe_M99V08_en
7-1. Essential information
water pressure.
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical equipment will get damaged, the power
windows will not operate, the engine stop, and the vehicle may not be able to get moving.
■Using an emergency escape ham-
mer*
Laminated glass is used in the wind- shield on this vehicle.
Laminated glass cannot be shattered
with an emergency hammer*. Tempered glass is used in the windows
on this vehicle.*: Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer, or aftermarket acces-
sory manufacturer for further informa-
tion about an emergency hammer.
WARNING
■Caution while driving
Do not drive on roads where the roads may be submerged or the water may be rising. Otherwise the vehicle
may be damaged and cannot move, as well as become flooded and set a drift, which may lead to death.
299
7
Owner's Manual_Europe_M99V08_en
7-2. Steps to take in an emergency
When trouble arises
7-2.Ste ps to take in an emerg ency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnormal
sound.
From the front
Release the parking brake.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized Toy-
ota retailer or Toyota autho-
rized repairer, or any reliable
repairer or commercial towing
service, using a wheel-lift type
truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
300
Owner's Manual_Europe_M99V08_en
7-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the engine
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for at most 80 km (50 miles) at
under 30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles,
steering and brakes must be in
good condition.
For vehicles with Multidrive, only
the front towing eyelets may be
used.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
WARNING
■When towing the vehicle
Be sure to transport the vehicle with
the front wheels raised or with all four wheels raised off the ground. If the vehicle is towed with the front wheels
contacting the ground, the drivetrain and related parts may be damaged.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is not strong enough to hold the front
wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-ing at the opposite end of the raised
vehicle. Without adequate clear- ance, the vehicle could be dam-aged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
302
Owner's Manual_Europe_M99V08_en
7-2. Steps to take in an emergency
Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
High engine coolant tempera-
ture warning light comes on
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the engine
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side
WARNING
Observe the following precautions. Failure to do so may result in death or
serious injury.
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive stress on the
towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, bro-
ken debris may hit people, and cause serious damage.
●Do not turn the engine switch off.There is a possibility that the steer-ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eye- lets may come loose during towing.
NOTICE
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■When towing a vehicle equipped with the Stop & Start system
If it is necessary to tow the vehicle
with all four wheels on the ground, perform the following procedure before towing the vehicle in order to
protect the system. Turn the engine switch off and then start the engine or turn the engine switch to ON.
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
304
Owner's Manual_Europe_M99V08_en
7-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Charging system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then g oes
off, this does not necessarily indicate a malfunction in the sy stem.
However, if this continues to o ccur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, o r any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. Continuing to drive the
vehicle may be dangerous.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is excessively hi gh
Immediately stop the vehicle in a safe place.
Handling method ( P.339)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
305
7
Owner's Manual_Europe_M99V08_en
7-2. Steps to take in an emergency
When trouble arises
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp (warning buzzer)
■SRS warning light (warning buzzer)
■ABS warning light
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Warning lightDetails/Actions
Indicates a malfunction in:
The electronic engine control system;
The electronic throttle control system; or
The electronic Multidrive (if equipped) control system
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system; or
The seat belt pretensioner system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
306
Owner's Manual_Europe_M99V08_en
7-2. Steps to take in an emergency
■Inappropriate pedal operation warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Electric power steering system warning light (warning buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warning
buzzer*)
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning
Drive-Start Control is malfunctioning
Drive-Start Control is operating
Follow the instructions displayed on the multi-information
display.
When a buzzer does not sound:
Brake Override System is operating.
Release the accelerator pedal and depress the brake pedal.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunction in the EPS (Electric Power Steering) sys-
tem
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 5.25 L (1.4 gal. , 1.2
Imp. gal.) or less
Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front passen-
ger’s seat belt also needs to be fastened to make the warn-
ing light (warning buzzer) turn off.