2
INTRODUCTION
SYMBOLS KEY ........................................................ 10
VAN CONVERSIONS/CAMPERS ........................... 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 11
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 15
Key Fob .............................................................15
SENTRY KEY ........................................................... 18
IGNITION SWITCH .................................................. 18
Keyless Enter ‘n Go™ Ignition .........................18
REMOTE START — IF EQUIPPED (GASOLINE) ... 20
How To Use Remote Start ................................20
To Exit Remote Start Mode ..............................21
Remote Start Front Defrost Activation —
If Equipped........................................................21
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................................21
Remote Start Abort Message ..........................22
REMOTE START — IF EQUIPPED (DIESEL) .......... 22
How To Use Remote Start ................................22
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 23
To Arm The System ..........................................23
To Disarm The System .....................................23
Rearming Of The System .................................23
Security System Manual Override ...................23 DOORS ....................................................................24
Manual Door Locks ..........................................24
Power Door Locks — If Equipped ....................24
Keyless Enter ‘n Go™ — Passive Entry
(If Equipped) .....................................................25
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Automatic Door Locks — If Equipped ..............26
Child-Protection Door Lock — If Equipped ......27
STEERING WHEEL ..................................................27
Tilt Steering Column .........................................27
Heated Steering Wheel — If Equipped ............28
UCONNECT VOICE RECOGNITION —
IF EQUIPPED .......................................................... 28
Introducing Voice Recognition.........................28
Basic Voice Commands ...................................28
Get Started .......................................................29
Additional Information .....................................29
DRIVER MEMORY SETTINGS — IF EQUIPPED .....29
Programming The Memory Feature ................30
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory ................................30
Memory Position Recall ...................................30
SEATS .....................................................................31
Manual Front Seat Adjustment .......................31
Power Driver Seat Adjustment —
If Equipped........................................................32
Heated Seats — If Equipped ............................33
Ventilated Seats — If Equipped .......................34
Head Restraints ..............................................35 DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .......................................................... 37
MIRRORS ............................................................... 38
Inside Rearview Mirror..................................... 38
Illuminated Vanity Mirror — If Equipped ......... 39
Outside Mirrors ................................................ 40
Power Mirrors — If Equipped .......................... 40
Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped ......................... 41
Power Convex Mirror Switch — If Equipped ....41
Trailer Towing Mirrors ...................................... 42
Heated Mirrors — If Equipped ......................... 42
Tilt Side Mirrors In Reverse — If Equipped ..... 42
Outside Mirrors Folding Feature ..................... 43
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED
S
...................... 43
Before You Begin Programming
HomeLink® ...................................................... 43
Erasing All The HomeLink® Channels ............ 44
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device ................... 44
Programming HomeLink® To A Garage
Door Opener ..................................................... 44
Programming HomeLink® To A
Miscellaneous Device ...................................... 45
Reprogramming A Single HomeLink®
Button ............................................................... 45
Canadian/Gate Operator Programming ......... 45
Security ............................................................. 46
Troubleshooting Tips........................................ 46
22_DPF_OM_EN_USC_t.book Page 2
5
LANESENSE — IF EQUIPPED ............................. 156 LaneSense Operation ................................... 156Turning LaneSense On Or Off ....................... 157
LaneSense Warning Message ...................... 157Changing LaneSense Status ........................ 158
PARKVIEW REAR BACK UP CAMERA ............... 159
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ......................................................... 161
TRAILER CAMERAS — IF EQUIPPED..................165
Trailer Surround View Camera System —
If Equipped..................................................... 165
AUX Camera — If Equipped .......................... 168
ENGINE RUNAWAY .............................................. 168
REFUELING THE VEHICLE— GASOLINE
ENGINE ................................................................. 169
Loose Fuel Filler Cap Message .................... 169
REFUELING THE VEHICLE — DIESEL ENGINE .. 169
Diesel Exhaust Fluid ...................................... 170
VEHICLE LOADING ............................................... 172
Gross Vehicle Weight Rating (GVWR) .......... 172
Payload .......................................................... 172
Gross Axle Weight Rating (GAWR) ................ 172
Tire Size.......................................................... 172
Rim Size ......................................................... 172
Inflation Pressure .......................................... 172
Curb Weight ................................................... 172Loading .......................................................... 173 TRAILER TOWING ................................................ 173
Common Towing Definitions......................... 173
Trailer Hitch Type and Maximum Trailer
Weight ............................................................ 176
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................. 176Trailer And Tongue Weight ........................... 177Towing Requirements .................................. 177
Towing Tips ................................................... 182
SNOWPLOW — IF EQUIPPED ............................. 183
Before Plowing............................................... 183
Snowplow Prep Package Model
Availability ...................................................... 183
Over The Road Operation With Snowplow
Attached......................................................... 184
Operating Tips ............................................... 184
General Maintenance ................................... 184
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 185
Towing This Vehicle Behind Another
Vehicle ........................................................... 185
Recreational Towing — Two-Wheel Drive
Models ........................................................... 185
Recreational Towing — Four-Wheel Drive
Models ........................................................... 186
DRIVING TIPS ....................................................... 188
Driving On Slippery Surfaces ....................... 188
Driving Through Water ................................. 189
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 190
CYBERSECURITY ................................................. 190
UCONNECT SETTINGS ......................................... 191 Customer Programmable Features ............. 191
UCONNECT INTRODUCTION................................ 211
System Overview .......................................... 211Safety And General Information................... 213
UCONNECT MODES ............................................. 213
Steering Wheel Audio Controls .................... 213
Radio Mode .................................................. 214Media Mode ................................................. 221
Phone Mode ................................................. 223
CONNECTED VEHICLE SERVICES —
IF EQUIPPED ........................................................ 233
Is My Vehicle Connected? ............................ 233
Introduction To Connected Vehicle
Services ........................................................ 233
Getting Started With Connected Vehicle
Services ........................................................ 235
Using SiriusXM Guardian™ .......................... 236
Manage My SiriusXM Guardian™ Account .. 247
22_DPF_OM_EN_USC_t.book Page 5
6
CONNECTED SERVICES FAQS ........................... 247 Connected Services SOS FAQs —
If Equipped .................................................... 248
Connected Services Remote Door Lock/
Unlock FAQs .................................................. 248
Connected Services Roadside Assistance
FAQs .............................................................. 248
Connected Services Send & Go FAQs —
If Equipped .................................................... 248
Connected Services Vehicle Finder FAQs ... 249
Connected Services Stolen Vehicle
Assistance FAQs — If Equipped ................... 249
Connected Services Remote Vehicle Start
FAQs .............................................................. 249
Connected Services Remote Horn & Lights
FAQs ............................................................... 250
Connected Services Account FAQs —
If Equipped..................................................... 250
Data Collection & Privacy.............................. 252
RADIO OPERATION AND MOBILE PHONES...... 252
Regulatory And Safety Information .............. 252
OFF-ROAD PAGES — IF EQUIPPED .................... 253
Off-Road Pages Status Bar ........................... 254
Vehicle Dynamics .......................................... 255
Accessory Gauge ........................................... 256Pitch & Roll .................................................... 257
Suspension .................................................... 258
Forward Facing Camera ................................ 258
SAFETY
SAFETY FEATURES .............................................. 259
Anti-Lock Brake System (ABS) ..................... 259
Electronic Brake Control (EBC) System ...... 260
AUXILIARY DRIVING SYSTEMS.......................... 266
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 266
Tire Pressure Monitoring System (TPMS) .... 268
OCCUPANT RESTRAINT SYSTEMS ................... 275
Occupant Restraint Systems Features ....... 275
Important Safety Precautions ...................... 276Seat Belt Systems ........................................ 276Supplemental Restraint Systems (SRS) ...... 284Child Restraints ............................................. 291
SAFETY TIPS ........................................................ 307
Transporting Passengers .............................. 307Transporting Pets .......................................... 307
Safety Checks You Should Make Inside
The Vehicle ................................................... 307
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 309
Exhaust Gas .................................................. 309
Carbon Monoxide Warnings ......................... 310
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 311
ASSIST AND SOS SYSTEM — IF EQUIPPED ...... 312
JACKING AND TIRE CHANGING ........................ 315 4500/5500 Models...................................... 315
Preparations For Jacking .............................. 316
Jacking Instructions 4500 And 5500
Series ............................................................. 316
To Stow The Flat Or Spare — If Equipped ... 318Hub Caps/Wheel Covers — If Equipped....... 318
JUMP STARTING ................................................. 319
Preparations For Jump Start ........................ 320Jump Starting Procedure .............................. 320
IF YOUR ENGINE OVERHEATS ........................... 322
GEAR SELECTOR OVERRIDE .............................. 322
6–Speed Transmission ................................ 322
MANUAL PARK RELEASE ................................... 323
8–Speed Transmission................................. 323
FREEING A STUCK VEHICLE .............................. 324
TOWING A DISABLED VEHICLE .......................... 325
Two-Wheel Drive Models .............................. 326
Four-Wheel Drive Models ............................. 326Emergency Tow Hooks — If Equipped .......... 327
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 327
EVENT DATA RECORDER (EDR) ......................... 327
22_DPF_OM_EN_USC_t.book Page 6
42GETTING TO KNOW YOUR VEHICLE
To return the control to the large mirror, push the
Power Convex Mirror Switch a second time.
Trailer Tow Power Convex Mirror
NOTE:If the Power Convex Mirror Switch is not pushed a
second time, the switch will automatically default
back to the larger portion of the outside mirrors
after a period of time.
TRAILER TOWING MIRRORS
These mirrors are designed with an adjustable
mirror head to provide a greater vision range when
towing extra-wide loads. To change position
inboard or outboard, the mirror head should be
rotated (flipped in or out).
Trailer Towing Position
NOTE:Fold the trailer towing mirrors rearward prior to
entering an automated car wash.
A small blindspot mirror is located next to the main
mirror and can be adjusted manually.
Blindspot Mirror
HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost or
ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú page 54.
TILT SIDE MIRRORS IN REVERSE —
I
F EQUIPPED
This feature provides automatic outside mirror
positioning which will assist with the driver’s
ground visibility. The outside mirrors will move
slightly downward from the present position when
the vehicle is shifted into REVERSE. The outside
mirrors will then return to the original position
when the vehicle is shifted out of REVERSE. If the
vehicle is equipped with Driver Memory Settings,
this feature will be linked to the programmable
settings.
NOTE:The Tilt Side Mirrors In Reverse feature can be
turned on and off using the Uconnect system
Ú page 191.
22_DPF_OM_EN_USC_t.book Page 42
GETTING TO KNOW YOUR INSTRUMENT PANEL75
BASE / MIDLINE INSTRUMENT CLUSTER
D
ESCRIPTIONS
1. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Voltmeter
When the vehicle is in the RUN state, the
gauge indicates the electrical system
voltage. The pointer should stay within the
normal range if the battery is charged. If the
pointer moves to either extreme left or right
and remains there during normal driving,
the electrical system should be serviced.
3. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 81.
The display always shows one of the main
menu item after the ignition is placed on.
4. Oil Pressure Gauge
The pointer should always indicate the oil
pressure when the engine is running. A
continuous high or low reading under
normal driving conditions may indicate a
lubrication system malfunction. Immediate
service should be obtained from an autho -
rized dealer. 5. Speedometer
Indicates vehicle speed.
6. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned within
the normal range indicates that the engine
cooling system is operating satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed to
exceed the upper limits of the normal oper -
ating range. 7. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/RUN
position.
The fuel pump symbol points to the
side of the vehicle where the fuel
door is located.WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. It is recommended to call an authorized
dealer for service if your vehicle overheats. If you
decide to look under the hood yourself, Follow
the warnings under the Cooling System Pressure
Cap paragraph Ú page 354.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H,” turn the engine
off immediately and call an authorized dealer for
service.
3
22_DPF_OM_EN_USC_t.book Page 75
GETTING TO KNOW YOUR INSTRUMENT PANEL77
PREMIUM INSTRUMENT CLUSTER
D
ESCRIPTIONS
1. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 81.
The display always shows one of the main
menu item after the ignition is placed on.
3. Speedometer
Indicates vehicle speed. 4. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned within
the normal range indicates that the engine
cooling system is operating satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed to
exceed the upper limits of the normal oper
-
ating range. 5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/RUN
position.
The fuel pump symbol points to the
side of the vehicle where the fuel
door is located.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. It is recommended to call an authorized
dealer for service if your vehicle overheats. If you
decide to look under the hood yourself, Follow
the warnings under the Cooling System Pressure
Cap paragraph Ú page 354.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H,” turn the engine
off immediately and call an authorized dealer for
service.
3
22_DPF_OM_EN_USC_t.book Page 77
GETTING TO KNOW YOUR INSTRUMENT PANEL93
detected in a time interval of less than 40 hours,
the counter may restart at the value where it
stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This message
will continuously display when the mileage
counter reaches zero, and will be accompanied
by a periodic chime.
The vehicle will only be capable of a maximum
speed of 5 mph upon the first of the following
conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended period
of time, approximately one hour or greater.
If the system detects that the level of fuel in
the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously display,
and will be accompanied by a periodic chime.
Although the vehicle can be started and placed
in gear, the vehicle will only operate at a
maximum speed of 5 mph. Your vehicle will
require towing, see an authorized dealer for
service.
NOTE:When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 mph.
Incorrect DEF Detected See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started, and
periodically during driving. The message will be
accompanied by a single chime. We recom -
mend you drive to the nearest authorized dealer
and have your vehicle serviced as soon as
possible.
BATTERY SAVER ON/BATTERY SAVER
M
ODE MESSAGE — ELECTRICAL LOAD
R
EDUCTION ACTIONS — IF EQUIPPED
This vehicle is equipped with an Intelligent Battery
Sensor (IBS) to perform additional monitoring of
the electrical system and status of the vehicle
battery.
In cases when the IBS detects charging system
failure, or the vehicle battery conditions are
deteriorating, electrical load reduction actions will
take place to extend the driving time and distance
of the vehicle. This is done by reducing power to or
turning off non-essential electrical loads.
Load reduction is only active when the engine is
running. It will display a message if there is a risk
of battery depletion to the point where the vehicle
may stall due to lack of electrical supply, or will not
restart after the current drive cycle. When load reduction is activated, the message
“Battery Saver On Some Systems May Have
Reduced Power” will appear in the instrument
cluster.
These messages indicate the vehicle battery has a
low state of charge and continues to lose electrical
charge at a rate that the charging system cannot
sustain.
NOTE:
The charging system is independent from load
reduction. The charging system performs a diag
-
nostic on the charging system continuously.
If the Battery Charge Warning Light is on it may
indicate a problem with the charging system
Ú page 96.
The electrical loads that may be switched off (if
equipped), and vehicle functions which can be
affected by load reduction:
Heated Seats/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System
3
22_DPF_OM_EN_USC_t.book Page 93
94GETTING TO KNOW YOUR INSTRUMENT PANEL
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of charging system. The charging system is still
functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volts,
115 Volt AC, USB ports) during certain driving
conditions (city driving, towing, frequent stop -
ping).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exte
-
rior).
Check what may be plugged in to power
outlets +12 Volts, 115 Volt AC, USB ports.
Check HVAC settings (blower, temperature).
Check the audio settings (volume).
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips and the evaluation of the vehicle and
driving pattern did not help to identify the cause.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in the
instrument panel together with a dedicated
message and/or acoustic signal when applicable.
These indications are indicative and precautionary
and as such must not be considered as exhaustive.
Always refer to the information in this chapter in
the event of a failure indication. All active telltales
will display first if applicable. The system check
menu may appear different based upon
equipment options and current vehicle status.
Some telltales are optional and may not appear.
RED WARNING LIGHTS
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/RUN
position and if the driver’s seat belt is unbuckled,
a chime will sound and the light will turn on. When
driving, if the driver or front passenger seat belt
remains unbuckled, the Seat Belt Reminder Light
will flash or remain on continuously and a chime
will sound Ú page 275.
22_DPF_OM_EN_USC_t.book Page 94