2022 RAM CHASSIS CAB phone
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252MULTIMEDIA
17. What if I forgot to remove my account
information before I returned my lease vehicle
or sold it? Contact SiriusXM Guardian™
Customer Care.
18. What will happen if an operable LTE (voice/
data), 4G (data), or 5G (data) network
connection compatible with my device is
temporarily unavailable? The SOS Call and
ASSIST buttons will NOT function if you are not
connected to an operable LTE (voice/data) or
3G, 4G (data), 5G (data) network. Services that
required your smartphone only direct calls to
Roadside Assistance Call may be functioning if
you have an operable network.
DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits data
which may include information about your vehicle,
your vehicle’s health and performance, your
vehicle’s location, your utilization of the features in
your vehicle, and other data. The collection, use
and sharing of this information is required to
provide the SiriusXM Guardian™ connected
services and is further described by the Uconnect
Privacy Policy, which can be found at
www.driveuconnect.com/connectedservices/
privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). This
information may be collected by SiriusXM®
Connected Vehicle Services Inc. and shared with FCA US LLC for the purposes stated in the
Uconnect Privacy Policy. Vehicle health and
diagnostic information including location data may
be used by Uconnect to provide a Vehicle Health
Report to you.
Even if you cancel your SiriusXM Guardian™
subscription, this vehicle diagnostic health
information, including location data, may still be
transmitted from your vehicle and you may still
have a Vehicle Health Report sent to you.
Use of any of the Connected Services including
SiriusXM Guardian™ is deemed to be your consent
to the collection, use and disclosure of this
information in accordance with the Uconnect
Privacy Policy. If you do not want this information to
be collected, used, or shared, you must cancel your
Uconnect services in their entirety by contacting us
as referenced in the Uconnect Privacy Policy.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is 8 in
(20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú page 412.
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312IN CASE OF EMERGENCY
ASSIST AND SOS SYSTEM — IF EQUIPPED
NOTE:Depending on the vehicles trim level, the overhead
console may vary.
Assist And SOS Buttons Assist And SOS Buttons
If equipped, the overhead console contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber Ú page 412.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and you are connected to an
operable LTE (voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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409
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
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410CUSTOMER ASSISTANCE
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to www.mopar.com/
om for further information.
See the Warranty Information for the terms and
provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to
www.owners.mopar.ca/en for further information.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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CUSTOMER ASSISTANCE411
For French, refer to www.owners.mopar.ca/fr for
further information.
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC. If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
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413
INDEX
A
Adaptive Cruise Control (ACC) (Cruise
Control)
................................................ 141, 143Adding Engine Coolant (Antifreeze)............... 355Adding Fuel.................................................... 169Additives, Fuel............................................... 399AdjustDown........................................................... 32Forward....................................................... 32Rearward..................................................... 32Up................................................................ 32Adjustable Pedals............................................ 37Advance Phone Connectivity......................... 231Air BagAir Bag Operation...................................... 286Air Bag Warning Light................................ 284Enhanced Accident Response......... 290, 327Event Data Recorder (EDR)....................... 327If Deployment Occurs................................ 289Knee Impact Bolsters................................ 286Maintaining Your Air Bag System.............. 291Maintenance............................................. 291Redundant Air Bag Warning Light.............285Transporting Pets...................................... 307Air Bag Light..................................95, 284, 307
Air Cleaner, Engine (Engine Air Cleaner
Filter)................................................... 342, 361Air Conditioner Maintenance........................ 344Air Conditioner Refrigerant........................... 344Air Conditioner System................................. 344Air Conditioning................................................ 58Air Conditioning Filter....................................... 61Air Conditioning System................................... 60Air Conditioning, Operating Tips....................... 60Air Filter........................................................ 342Air PressureTires......................................................... 383AlarmSecurity Alarm...................................... 23, 96Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant).......................... 355Capacities................................................. 403Disposal................................................... 356Anti-Lock Brake System (ABS)...................... 259Anti-Lock Warning Light................................ 100Assist, Hill Start............................................. 264Audio Settings............................................... 219Audio Systems (Radio).................................. 190Auto Down Power Windows............................. 71Automatic Door Locks...................................... 26
Automatic Headlights.......................................48Automatic Temperature Control (ATC)..............60Automatic Transmission....................... 122, 360Adding Fluid.............................................. 360Fluid And Filter Change............................. 360Fluid Change............................................. 360Fluid Level Check............................. 358, 359Fluid Type........................................ 360, 407Shifting..................................................... 126Special Additives...................................... 358Automatic Transmission Limp Home Mode... 125AutoPark....................................................... 105AUX Camera......................................... 165, 168Auxiliary Driving Systems.............................. 266Axle Fluid.....................................360, 361, 407Axle Lubrication................................... 360, 361
B
Back-Up......................................................... 159Back-Up Camera........................................... 159Battery................................................... 96, 340Blanket..................................................... 114Charging System Light.................................96Keyless Key Fob Replacement....................16Battery Saver Feature......................................51Belts, Seat.................................................... 307
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414
Bluetooth Connecting To A Particular Mobile PhoneOr Audio Device After Pairing
................227Body Builders Guide........................................ 10Body Mechanism Lubrication........................ 351B-Pillar Location............................................. 380Brake Assist System...................................... 260Brake Control System.................................... 260Brake Fluid.......................................... 358, 407Brake System...................................... 358, 397Fluid Check............................................... 358Master Cylinder......................................... 358Parking...................................................... 119Warning Light.............................................. 95Brake/Transmission Interlock....................... 122Bulb Replacement......................................... 371Bulbs, Light.......................................... 309, 371
C
Cab Top Clearance Lights.............................. 375Camera.......................................................... 159Camera, AUX........................................ 165, 168Camera, Rear...................................... 159, 161Camera, Trailer 360...................................... 165Capacities, Antifreeze (Engine Coolant)......... 403Capacities, Fluid............................................ 403Caps, FillerOil (Engine)................................................ 338Power Steering.......................................... 140Radiator (Coolant Pressure)...................... 356
Car Washes................................................... 394Carbon Monoxide Warning................... 309, 310Cargo Light....................................................... 50CD................................................................. 221Cellular Phone.............................................. 252Center High Mounted Stop Light................... 375Center Seat Storage Compartment.................. 62Changing A Flat Tire...................................... 315Charge Air Cooler.......................................... 357Chart, Tire Sizing........................................... 377Check Engine Light (Malfunction Indicator
Light)............................................................. 104Checking Your Vehicle For Safety................. 307Checks, Safety.............................................. 307Child Restraint.............................................. 291Child RestraintsBooster Seats........................................... 294Child Seat Installation..................... 300, 302How To Stow An unused ALR Seat Belt.... 299Infant And Child Restraints....................... 293Locating The LATCH Anchorages.............. 298Lower Anchors And Tethers For Children.. 295Older Children And Child Restraints......... 293Seating Positions...................................... 295Clean Air Gasoline......................................... 399CleaningWheels..................................................... 389Climate Control................................................ 54Automatic.................................................... 54Manual........................................................ 58
Cold Weather Operation................................ 108Compact Spare Tire...................................... 387Connected Services...................................... 233Connected Services FAQ............................... 247Connected Services Features....................... 236Connected Services, Getting Started............ 235Connected Services, Introduction................. 233Contract, Service........................................... 410Controls........................................................ 214Cooling Pressure Cap (Radiator Cap)............ 356Cooling System............................................. 354Adding Coolant (Antifreeze)...................... 355Coolant Level................................... 355, 357Cooling Capacity....................................... 403Disposal Of Used Coolant......................... 356Drain, Flush, And Refill............................. 355Inspection................................................. 357Points To Remember................................ 357Pressure Cap............................................ 356Radiator Cap............................................. 356Selection Of Coolant (Antifreeze)..... 355, 404Corrosion Protection..................................... 393Cruise Control (Speed Control)............. 141, 143Cruise Light................................................... 102Customer Assistance.................................... 409Cybersecurity................................................ 190
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415
D
Daytime Running Lights
................................... 48Dealer Service............................................... 341Defroster, Rear Window................................... 58Defroster, Windshield............................. 58, 307Delay (Intermittent) Wipers.............................. 53Deleting A Phone........................................... 227Diagnostic System, Onboard......................... 103Diesel Exhaust Brake.................................... 120Diesel Fuel..................................................... 401Diesel Fuel Requirements............................. 401Diesel Fuel System, Re-Priming..................... 350Differential, Limited Slip................................ 139Dipsticks Power Steering.......................................... 140Disabled Vehicle Towing................................ 325Disc Drive...................................................... 221Disconnecting................................................ 227DisposalAntifreeze (Engine Coolant)....................... 356Disturb........................................................... 230Door Ajar.......................................................... 97Door Ajar Light................................................. 97Door LocksAutomatic.................................................... 26Doors............................................................... 24Draining Fuel/Water Separator Filter............ 347Driver Memory Presets.................................. 219Driver’s Seat Back Tilt..................................... 31
DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................... 189Dual Rear Wheels....................... 318, 392, 397
E
Electric Brake Control System....................... 260Anti-Lock Brake System............................ 259Electronic Roll Mitigation................. 260, 265Electrical Power Outlets................................... 68Electronic Range Select (ERS)............. 125, 130Electronic Stability Control (ESC).................. 261Electronic Throttle Control Warning Light......... 96Electronically Shifted Transfer Case.... 132, 135Emergency Braking....................................... 119Emergency, In Case OfFreeing Vehicle When Stuck..................... 324Hazard Warning Flasher........................... 311Jacking..................................................... 315Jump Starting........................................... 319Emission Control System Maintenance........ 104Engine.................................................. 338, 339Air Cleaner................................................ 342Block Heater............................................. 110Break-In Recommendations............ 118, 119Compartment........................................... 339Compartment Identification...................... 338Coolant (Antifreeze).................................. 404Exhaust Gas Caution....................... 309, 310
Fails To Start............................................. 107Flooded, Starting...................................... 107Fuel Requirements................................... 399Identification............................................. 339Idling......................................................... 115Jump Starting........................................... 319Oil.................................................... 341, 404Oil Filler Cap............................................. 338Oil Filter.................................................... 342Oil Reset......................................................82Oil Selection.............................................. 341Oil Synthetic.............................................. 342Overheating.............................................. 322Runaway................................................... 168Starting..................................................... 107Enhanced Accident Response
Feature................................................ 290, 327Entry System, Illuminated................................52Ethanol.......................................................... 399Exhaust Brake............................................... 120Exhaust Gas Cautions.......................... 309, 310Exhaust System..........................309, 353, 361Exterior Lighting...............................................47Exterior Lights........................................ 47, 309
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