SymptomPossible cause Possible solution
All types of charging can- not be performed. The vehicle power switch is in the ON posi-
tion.
Before charging, place the vehicle power switch in the OFF position.
Both the normal charge connector and the
quick charge connector (if so equipped) are
connected at the same time. The normal charge connector and the quick charge connector cannot be connected at
the same time.
The Li-ion battery is already fully charged. Confirm the available Li-ion battery capacity remaining by checking the Li-ion battery
available charge gauge. If the Li-ion battery charge gauge reaches 100%, the Li-ion bat-
tery is already fully charged and cannot be charged. Charging automatically turns off if
the Li-ion battery is fully charged.
The temperature of the Li-ion battery is too
hot or cold to charge. Confirm the Li-ion battery temperature by checking the Li-ion battery temperature
gauge. If the gauge indicates the Li-ion battery is too hot (red zone) or too cold (blue
zone), charging is not possible. Allow the Li-ion battery to cool or warm up before charg-
ing. For additional information, see “Li-ion battery temperature gauge” (P. 2-7).
The 12-volt battery is discharged. If the vehicle electrical systems cannot be turned on even when the power switch is
turned on, the 12V battery may be discharged. Charge or replace the 12V battery.
The vehicle has a malfunction. The vehicle may have a malfunction. Confirm if the warning light on the meter is illumi-
nated. If a warning is displayed, stop charging. It is recommended that you visit a NISSAN
certified LEAF dealer.
Normal charge or trickle charge cannot be per- formed. There is no electrical power coming from
the outlet.
Confirm that there has not been a power failure. Make sure the breaker is on. If an outlet
with a timer device installed is used, power will only be available at the time set by the
timer.
The EVSE or charging device may have a
malfunction. If Genuine NISSAN EVSE is used, see “Charging troubleshooting guide” (P. CH-56) for the
device.
The charge connector is not connected
correctly. Confirm the charge connector is connected correctly.
Plug might not be connected correctly. Confirm if the plug is connected correctly.
There is no electric power coming from the
normal charging station. Confirm operation procedure of charging station.
The outlet (that the EVSE is connected to)
is not connected to the power source cor-
rectly. Confirm the condition according to the illumination pattern of the indicator light on the
EVSE. For additional information, see "EVSE (Electric Vehicle Supply Equipment) control
box indicator light" (P. CH-52).
CHARGING TROUBLESHOOTING
GUIDE
CH-56Charging
• Timer setting can also be changed whileClimate Ctrl. Timer is operated. When the
power position is switched to OFF, the air
conditioner starts or enters waiting
mode depending on the new timer
settings.
• When the difference in temperature be- tween the air conditioner setting tem-
perature and the temperature outside
the vehicle is large, the temperature in-
side the vehicle may not be maintained
at the setting temperature.
• The charging status indicator lights illu- minate in a specific pattern when the Li-
ion battery warmer operates. The charg-
ing status indicator lights use the same
pattern to indicate 12–volt battery charg-
ing, Climate Ctrl. Timer operation or Re-
mote Climate Control operation. The
charging status indicator lights do not
change if the Li-ion battery warmer oper-
ates at the same time as the above
features.
• The temperature in the passenger com- partment may not be comfortable if en-
tering the vehicle too soon before or too
long af ter the scheduled time of
departure. • Air conditioning is limited to the capacity
of the electric power when the charge
connector is connected. Therefore, the
temperature may not reach the set tem-
perature due to limitations in air condi-
tioning performance, if ambient tem-
perature is excessively high or low, or if
the charge connector is connected to a
120–volt plug outlet.
• The Climate Ctrl. Timer operates the cli- mate control function so that a comfort-
able temperature is provided in the pas-
senger compartment at the scheduled
time of departure. The climate control is
set to stop at the scheduled time of
departure.
• Depending on the facilities of charging station, there may be time when it is not
available for charging. Confirm the avail-
ability of the charging facility before set-
ting the Climate Ctrl. Timer. Be sure that
the power switch of the charger is turned
on when setting the Climate Ctrl. Timer.
• When the power switch is turned OFF af- ter changing the setting, the new setting
will be applied.
*models with Navigation SystemRemote climate control
This vehicle incorporates a communica-
tion device that is called a TCU (Telematics
Control Unit). The communication connec-
tion between this unit and Nissan Data
Center allows for various remote function
services.
Even when away from the vehicle, climate
control can be started by accessing the
Web Owner Portal using a cellular phone or
a personal computer.
When operation is started, or at the set
start time, the Nissan Data Center ac-
cesses the vehicle. When the vehicle re-
ceives a command for remote operation,
the climate control immediately turns ON
and operates for the specified period of
time. Confirmation of the ON/OFF of the
climate control operation can be checked
by accessing the Web Owner Portal, or by
e-mail.
Completing registration for the
NissanConnect® EV Services is necessary
before using the service. For additional in-
formation, refer to the NissanConnect®
Manual.
Monitor, climate, audio, phone and voice recognition systems4-41
–When your vehicle or the vehicle or
pedestrian ahead moves quickly
or significantly such that the sys-
tem cannot detect and react in
time (for example, pedestrian
moving quickly toward the vehicle
at close range, vehicle cutting in,
changing lanes, making a turn,
steering abruptly, sudden accel-
eration or deceleration).
– When the vehicle or pedestrian is
offset from the vehicle’s forward
path.
– If the speed difference between
the two vehicles is small.
– The pedestrian’s profile is partially
obscured or unidentifiable; for ex-
ample, due to transporting lug-
gage, pushing a stroller, wearing
bulky or very loose-fitting cloth-
ing or accessories, or being in a
unique posture (such as raising
hands).
– There is poor contrast of a person
to the background, such as having
clothing color or pattern which is
similar to the background.
– For approximately 15 seconds af-
ter starting the EV system. –
If the vehicle ahead has a unique
or unusual shape, extremely low
or high clearance heights, or un-
usual cargo loading or is narrow
(for example, a motorcycle).
– When the vehicle or pedestrian is
located near a traffic sign, a reflec-
tive area (for example, water on
road), or is in a shadow.
– When multiple pedestrians are
grouped together.
– When the view of the pedestrian is
obscured by a vehicle or other
object.
• The system performance may be de-
graded in the following conditions:
– The vehicle is driven on a slippery
road.
– The vehicle is driven on a slope.
– Excessively heavy baggage is
loaded in the rear seat or the
cargo area of your vehicle.
•
The system is designed to automati-
cally check the sensor (radar and cam-
era)’s functionality, within certain limi-
tations. The system may not detect
some forms of obstruction of the sen-
sor area such as ice, snow or stickers,
for example. In these cases, the system may not be able to warn the
driver properly. Be sure that you check,
clean and clear sensor areas regularly.
•
In some road and traffic conditions,
the AEB with Pedestrian Detection
system may unexpectedly apply par-
tial braking. When acceleration is
necessary, depress the accelerator
pedal to override the system.
• The AEB with Pedestrian Detection
system may operate when a pattern,
object, shadow or lights are detected
that are similar to the outline of ve-
hicles or pedestrians, or if they are
the same size and position as a ve-
hicle or motorcycle’s tail lights.
• The system may keep operating
when the vehicle ahead is turning
right or lef t.
• The system may operate when your
vehicle is approaching and passing a
vehicle ahead.
• Depending on the road shape
(curved road, entrance and exit of the
curve, winding road, lane regulation,
under construction, etc.), the system
may operate temporarily for the on-
coming vehicle in front of your
vehicle.
5-130Starting and driving