MerMer
cedes-Be nzeme rg cedes-B
enzemer gency callsyst ency
callsystem em
InfInf
or or
mation ont mation
onthe Mer he
Mer cedes-B enzemer g cedes-B
enzemer gency ency
call syst call
system em
Yo
ur vehicle iseq uipp edwithth eMer cedes-Benz
emer gency callsy stem ("eCa ll"). This featur ecan
help save lives intheev ent ofan accident. eCall
in no wayre places assistanceprov ided from dial-
ing 911.
Mer cedes-Benz eCallonlyfunctions inareas
wher emobile phonecoverage isavailabl efrom
th ewir eless service prov ider s.Ins u1cient net-
wo rkcoverage from thewir eless service prov ider s
ma yre sult inan emer gency callno tbeing trans -
mitt ed.
eCa llis ast anda rdfeatur ein your Mer cedes-Benz
ve hicle. Inorder tofunc tionas intend ed,th esy s-
te m relies onthetransmission ofdat ade tailed in
th e"Mer cedes-Benz emergency callsy stem data
tr ans mission"sec tion that follo ws (/ pag e266).
To disable eCall,acust omer mustvisitanaut hor -
ized Mercedes-Benz Service depar tment todeac-
tiv ateth eve hicle' scommun icationmodul e. Deact
iv Deact
ivation oft ation
ofthis modul epr ev his
modul epr ev ents t ents
the activ he
activ a- a-
tion ofan tion
ofanyand allMer y
and allMer cedes meconnect serv- cedes
meconn ectserv-
ices. ices.
ATer ATer
t t
he deactiv he
deactiv ationofeCall, aut ation
ofeCall, automatic omatic
emer g emer
gency calland manual emerg ency
calland manual emergency callwill ency
callwill
no no
tbe av t
be availabl e. ailabl
e.
The vehicle mustbe switc hedonbeforean aut o-
matic emergency callca nbe made.
% eCallis ac tivated atthefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes- Benzdeale r.Plea senote that inthe
ev ent owner ship of theve hicle istransf erred
to ano ther ow ner inits dea ctivated stat e,
eCa llwil lre main deactiv ated unless thene w
ow ner visitsan aut hor ized Mercedes-Be nz
dea lership to reactiv ateth esy stem. OvOv
er er
vie vie
wof t w
of the Mer he
Mer cedes-Benz emerg cedes-Benz
emergency call ency
call
sy st sy
stem em
eCall
canhelp toreduce thetime between an
accident andthear riva lof emer gency service sat
th esit eof theaccident. Ithelps locatean acci-
dent sitein places that aredi1cu ltto access.
Ho wev er,ev en ifave hicle iseq uipp edwitheCall ,
th is does notmean thesy stem isON .As suc h, eCall
doesnotre place dialing 911intheev ent of
an accident.
An emer gency callca nbe made aut oma tically or
ma nual ly.
Onl ymak eemer gency calls ifyo uor other sar ein
nee dof rescue. Donotmak ean emer gency callin
th eev ent ofabr eakdo wnorasimilar situation.
Messag Messag
eson t es
on the displa y he
displa y
SOS NOTREAD Y:theve hicle isno ton oreCall not
av ailabl e.
Dur inganactiv eemer gency call,
in thedispla y.
Yo ucan /ndmor einf ormation onthere giona l
av ailabi lityof eCall at:https:/ /www .mercedes-
ben z-mobil e.com/e xtra/ecal l/
% Ifth er eis amalfunction intheMer cedes-Benz
emer gency callsy stem (e.g.ama lfunct ion
wit hth espeak er,micr ophone, airbag,SOS
butt on), acor respond ingmessag eappear son
th edispla yin theinst rument cluster. 264264
MBUX
multimedia system
TT
r r
igg igg
er er
ing anaut ing
anaut omatic Mer omatic
Mercedes‑Benz emer- cedes‑Benz
emer-
g g
ency call ency
call RR
eq eq
uir uir
ements: ements:
R The vehicle isswitc hedon.
R The star terbatt eryis su1cien tly ch arge d.
The Mercedes‑Benz emergency callsy stem trig-
ge rs an emer gency callaut oma tically in thefo l-
lo wing cases :
R ATer activation ofthere str aint system ssu ch
as airbag sor Emer gency Tensio ning Device s
aT er an accid ent
R ATeran eme rgency stop automaticall yiniti-
at ed byActiveEmer gency Stop Assist
The emer gency callha sbee nma de:
R Avo ice connection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacciden tdat ais transmit ted
to theMer cedes-Benz emergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can transmit theve hicle positiondatato one
of theemer gency callcent ers. The
SOS buttonintheove rhead contr olpanel
0ash esuntil theemer gency callis /n ish ed.
It is no tpos sibleto immediat elyend anaut omatic
emer gency call.
If no conne ctionca nbe made totheemer gency
ser vice seit her ,a cor respond ingmessag eappear s
in themedia display. #
Dial thelocal emergency numb eron your
mobile phone.
If an emer gency callha sbee ninitia ted:
R Remain intheve hicle ifth ero ad and tra1c
cond itions permit youto do sountil avo ice
connection isest ablish edwithth eemer gency
ca llcent erope rator.
R Bas edon thecall, theoper ator decides
whe ther itis necessar yto call rescue teams
and/ orthepolice totheaccident site.
R Ifno vehicle occupan tansw ers, an ambulan ce
is sent totheve hicle immed iately. TT
r r
igg igg
er er
ing amanual Mer ing
amanual Mercedes-Benz emerg cedes-Benz
emergency ency
call call
#
T T
o use t o
use the SOS butt he
SOS buttonint on
inthe ov he
over er
head con- head
con-
tr tr
ol panel: ol
panel: press and hold theSOS buttonfor
at leas tone secon d(/ page257) . #
T T
o use v o
use voice contr oice
control: ol:
use theVo ice Contr ol
Sy stem voice commands .
The emer gency callha sbee nma de:
R Avo ice connection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacciden tdat ais transmit ted
to theMer cedes-Benz emergency callcent er.
The Mercede s-Benzemergency callcent er
can transmit theve hicle positiondatato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and tra1c
cond itions permit youto do sountil avo ice
connection isest ablish edwithth eemer gency
ca llcent erope rator.
R Bas edon thecall, theoper ator decides
whe ther itis necessar yto call rescue teams
and/ orthepolice totheaccident site. MBUX
multimedia system
265 265
If
no conn ectioncan bemade totheemer gency
ser vice seit her ,a cor respond ingmessag eappear s
in themedia display. #
Dial thelocal emergency numb eron your
mobile phone.
Ending anunint Ending
anunint entionall entionall
ytr y
trigg igg
er er
ed manual ed
manual
Mer Mer
cedes-Benz emerg cedes-Benz
emergency call ency
call #
Using t Using
the multifunction st he
multifunction steer eer
ing wheel: ing
wheel: select
0076. Depressthebutt onforse veralseconds. DatDat
atr a
transf ansf
eroft er
ofthe Mer he
Mer cedes-Benz emerg cedes-Benz
emergency ency
call syst call
system em
In
theev ent ofan aut omatic ormanual emergency
ca llth efo llo wing datais transmitt ed,forex am ple:
R Vehicle' sGPS positiondata
R GPS positiondataon thero ute(a few hund red
me ters bef oreth eincident) ()
R Direction oftrav el
R Vehicle identi/cation number
R Vehicle drive type
R Number ofpeopl ede term ined tobe inthe
ve hicle R
Whe ther Mer cedes meconnect isavailabl eor
no t
R Whe ther theemer gency callwa sini tiat ed
manu allyor aut omati cally
R Time oftheaccident
R Languag ese tting onthemultimedia system
Dat atransmitt edisvehicle informatio n.Foran y
qu estion sabout thecollection, useand sharingof
th eeCall system data,please contactMBUS A's
Cust omer Assist anceCenterat800-FOR -MERC.
Fo rCanada, pleasecontactMBC's Customer
Assist anceCenterat1-800-387-010 0.
Cust omer requ ests forco veredinf ormation should
be submitt edvia thesame chann els.
Fo raccident clari/cat ionpurposes, thefo llo wing
measur escan betake nup toan hour aTer the
emer gency callha sbee ninitia ted:
R The current vehicle positioncan bedeter-
mined.
R Avo ice connection totheve hicle occupan ts
can beestablished. 266266
MBUX
multimedia system
Sym
bol Sym
bol Designa tionF Designation
Function unction
Z Setting sT hefollo wing additional settings areav ailabl ein
th eTu neIn Radio menu:
R Selecti ngstream
R Loggin gon toor out oftheTu neIn accou nt
ß Favorite sS electduring playbac kto save thestation cur-
re ntl yse tas afa vo rite .
6 /8 Play/P auseS electtostar t,stop orconti nue play bac k.
5 Brow se Select tochoose acat egor yand then ara dio sta-
tion. AA
dditional functions oft dditional
functions ofthe sat he
satellit ellit
er e
radio adio
SIRIUS XM®
sat ellit era dio o.er smor eth an 175
dig ital-quality radio chann elsprov iding 100% com-
mer cial-fr eemusic, sports,news and entertain-
ment, forex am ple. SIRIUS XM®
sat elliteradio
em ploysa0ee tof high- perform ance satellitesto br
oadcast around thecloc kth ro ughout theUS A
and Canada. Thesatellit era dio prog ram isavaila-
ble fora mont hlyfe e. Inf ormation aboutthis can
be obt ained from aSir ius XM®
Ser vice Cent er
and athttps://www .siriusxm.com (USA)or
https://www .siriusxm.ca (Canada). %
Sirius, XMand allrelat ed mar ksand logosare
tr ademar ksofSir ius XM Radio Inc. and its
subsidiar ies.Allother mar ks,ch ann elname s
and logosareth epr oper tyof their respecti ve
ow ner s.All rights reser ved. MBUX
multimedia system
271 271
#
Sele ctArtist sor Song inthedialog window.
The alertisse tfo rth ecur rent artist ortrac k.
If amatc his found, apr om ptappear sasking
whe ther youwish tochang eto thestation.
A A
ctiv ctiv
ating spor ating
sportsinf ts
infor or
mation mation
#
ActivateAct ivate Sport sAlert s0073.
Se Se
tting aspo r tting
aspo rt aler t t
aler t #
Select AddAlert . #
Select thete am name orleag ueinthedialog
windo w.
Dele Dele
tingindividual spor ting
individual sportsand music aler ts
and music alerts ts
#
Select ManageMusi cAlerts.
or #
Select ManageSports Alerts. #
Select anartis tor trac k.
or #
Select ate am. #
Select Delete Selected Entries.
All highl ightedaler tsaredele ted. Dele Dele
tingallspor ting
allspor tsand music aler ts
and music alerts ts
#
Select ManageMusi cAlerts.
or #
Select ManageSports Alerts. #
Select Delete AllEntries.
All aler tsaredele ted. Soun
dse Soun
dse ttin gs ttin
gs OvOv
er er
vie vie
wof fun ctions int w
of fun ctions inthe sound menu he
sound menu The
settin gop tions andfunctions availabl e
depen don thesound system installed. Youcan
/n dout whic hsound system isinst alled inyour
ve hicle intheDigit alOper ator's Manual.
S S
t t
andar andar
dsound syst d
sound system and A em
and Adv dv
anced soundsy anced
soundsys- s-
t t
em em
The follo wing functions areav ailabl e:
R Equaliz er:
- Treble, mid-rangeand bass
R Balance andfader
R Volume:
- Automatic adjustment Bur Bur
mest mest
er er
® ®
sur r sur
round sound syst ound
sound system and em
and
Bur Bur
mest mest
er er
® ®
high-en d3D surr high-en
d3D surround sound syst ound
sound system em
The follo wing functions areav ailabl e:
R Equaliz er:
- Treble, mid-rangeand bass
R Balance andfader
R Soun dfo cus
R VIP seat (Burmes ter®
high- end3Dsurround
sound system only)
R Sound pro/les
R Volume:
- Automatic adjustment 274274
MBUX
multimed iasystem
#
Drain o.anyex cess engineoilthat has been
added. Todo so, consult aqua li/ed specialist
wo rkshop.
R For Engine OilLeve lSwi tch Ignition On #
Switchon theve hicle tocheckth eengine oil
le ve l.
R Engine OilLevel System Inoperative: Theoil
le ve lsensor isdef ectiv eor notconnect ed. #
Consult aqua li/ed specia listworkshop.
R Engine OilLeve lSys tem Currentl yUnav ail. #
Close thehood.
T T
opping upengine oil opping
upengine oil &
W W
ARNIN G ARNIN
GRisk ofbur nsfrom hotcom po-
nent partsintheengine compartment
Cer tain com ponent partsintheengine com-
par tment canbevery hot,e.g .th eengine, the
cooler andpartsof theex haus tsy stem. #
Allow theengine tocool down and only
to uc hcom ponent partsdescr ibedinthe
fo llo wing. &
W W
ARNIN G ARNIN
GRisk of/reand injur yfrom
engine oil
If engine oilcomes intocont actwithho tcom-
ponent partsintheengine compartment, it
ma yignit e. #
Mak esur eth at no eng ineoilisspill ed
ne xt to the/ller opening. #
Allo wtheengine tocool o.and thor -
oughl yclean theengine oilfrom com po-
nent partsbef orestar ting theve hicle. *
N NO O
TE TE
Eng inedamag ecaused byan inco r-
re ct oil /lter,incor rect oil oradditi ves #
Donotuse engin eoils oroil /lterswhic h
do notcor respond tothespeci/c ations
ex plicitl ypr escr ibed forth eser vice inter-
va ls. #
Followtheinst ruction son theser vice
int erva ldispla yfo rch ang ingtheengine
oil and obser vethepr escr ibed chang e
int erva ls. #
Donotuse additiv es. *
N NO O
TE TE
Damag ecaused byre/lli ng too
muc hengi neoil To
omuc hengin eoil can damag eth eengine or
th ecat alytic converter . #
Have excess engineoilremo vedat a
qu ali/ed special istwo rkshop. %
Depen dingon drivi ng style, theve hicle con-
sumes upto0.9 USqt(0.8 liter) ofoil per
600 miles (1000 km).Theoilconsum ption
ma ybe higher than this when theve hicle is
ne wor ifyo ufreq uentl ydr ive at high engine
speeds. Maint
enance andcare
279 279
R
Donotpolish theve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothe
lat est engineer ingstandar ds.
R Donotuse carwash prog ram wit ha/nal hot
wa xtreatme nt.
R Donotuse pain tclean ers, bu1ng orpoli shing
pr oduct s,glo sspreser vers,e.g .wa x.
In theev ent ofpaintw orkdamag e:
R Alwaysha ve paintw orkre pair scar ried out ata
qu ali/ed special istwo rkshop.
R Mak esur eth era dar sensor sfun ction
(/ page172). NNo o
t t
es on cleaning decor es
on cleaning decorativ ativ
ef e
foils oils
Obser
vetheno teson matt e/nish carein the
ch ap ter"No teson pain twork/mat te/nish paint-
wo rkcar e"(/ page285). Theyalso applyto
matt edecor ativefo ils.
Obser vetheno teson clean ingdecor ativefo ils to
avo idvehicle damag e. Clean
ing Clean
ing
R Forcleaning, useplenty ofwa terand amild
cleaning agent without additiv esorabr asiv e
subst ances, e.g.acar sham pooappr ovedfo r
Mer cedes-Be nz.
R Remo vedirtimmediat ely, wher epossibl e,
whils tav oiding rubbing toohar d.Ther eis oth-
er wise arisk ofdamagi ngthedecor ativefo il
ir re par ably.
R Ifth er eis dir ton the/n ish orifth edecor ative
fo ilis dull: UsethePa int Cleaner recommen -
ded andappr ovedfo rMer cedes-Benz.
R Insect remains: Soakwithinsect remo verand
ri nse o.thetreat edareas aTer wards.
R Birddr oppin gs:Soak withwa terand rinse o.
aT erwa rds.
R Toprev ent waterst ains, drya fo il-wr apped
ve hicle withasoT, absorbe ntclo thaTer every
car wash.
Av Av
oiding damag oiding
damag et e
to t o
the decor he
decor ativ ativ
ef e
foil oil
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight -
Temp eratur e,e.g. hotair blower
- Weather cond itions
- Stone chippings anddirt
- Chemica lcleaning agents
- Oilypr oducts
R Donotuse polish onmatt edecor ativefo il.
Po lishing willhave thee.ect ofshining the
fo il-wr apped surface.
R Donottr eat matt eor stru ctur eddecor ative
fo ils wit hwa x.Pe rm anen tst ains mayoccur .
Scr atches, corrosiv edeposi ts,areas a.ect edby
cor rosion anddamag ecaused byincor rect car e
canno talw aysbe com pletely repair ed. Insuc h
cases, visitaqua li/ed specialist workshop.
Yo ucan obtain mor einf ormation oncar eand
cleaning products from themanuf acturer.
In thecase offoil-wr apped surfaces, optical di.er -
ences mayoccur between thesur faces that we re
no tpr otect edbyadecor ativefo ilaTer remo vinga
decor ativefo il. 286286
Maint
enance andcare
%
Have workor repair sto decor ativefo ils car -
ri ed out ataqu ali/ed special istwo rkshop,
e.g .in an aut hor izedMer cedes- BenzCen ter. NN
o o
t t
es on car es
on car eof v e
of vehicle par ehicle
parts ts
&
W W
ARNIN G ARNIN
GRisk ofentr apment ifth ewind-
shield wipersar eswitc hedonwhile the
wind shield isbein gclean ed
If th ewindshield wipersar ese tin mo tion
while youar ecleaning thewindshield orwiper
blades, youcan betrapped bythewiper arm. #
Alwaysswitc ho. thewindshield wipers
and theve hicle beforeclean ingthewind-
shield orwiper blades. &
W W
ARNIN G ARNIN
GRisk ofbur nsfrom theta ilpipe
and tailpipe trims
The exhaus tta ilpipe andtailpipe trims can
become very hot.Ifyo ucome intocont act
wit hth ese partsof theve hicle, youcould burn
yo urself. #
Alwaysbe par ticu larlycar efular ound the
ta ilpipe andtheta ilpipe trims and super -
vise childr enespecia lly closel yin this
ar ea. #
Allo wvehicle partsto cool down before
to uc hing them. To
avo iddamag eto theve hicle, observetheno tes
on cleaning andcareof thefo llo wing vehicle
par ts:
Wheel sand r Wheel
sand rims ims
R Use waterand acid-fr eeallo ywheel cleaner s.
R Donotuse acidic alloywheel cleaner sto
re mo vebrak edust .This could damag ewheel
bolts andbrak ecom ponent s.
R Toavo idcor rosion ofthebr ak ediscs and
br ak epads, drive th eve hicle fora fe w minu tes
aTer clean ingbeforepar king it.The brak e
discs andbrak epads warm upand dryout.
W W
indo ws indo
ws
R Clean thewindo wsinside andoutside witha
dam pclo thand withaclean ingagent recom-
mende dfo rMer cedes-Benz. R
Donotuse dryclo thsor abr asiv eor sol vent-
bas edcleaning agents toclean theinside of
windo ws.
% ATe rch ang ingthewiper blades ortreating
th eve hicle withwa x,clean thewindshield
th or oughl ywit hcleaning agents recommen -
ded forMer cedes-Benz. Failur eto obser vethe
appli catio nins tructi ons mayre sult indamag e,
smear marksorblindin gspo ts.
% Remo veextern al fogging ordirton thewind-
shield infront ofthemultifun ctioncamer a.
Ot her wise, driving systems anddriving safety
sy stems maybe impair edornotav ailabl e
(/ page172).
W W
iper blade s iper
blade s
R Movethewiper arms intoth ere placement
position (/page131).
R With thewiper arms folded out,clean the
wiper blades withadam pclo th.
% Mak esur eth at thewiper blades arecoat ed.
The coating canleaveresidue son aclo th.Do
no tru bth ewiper blades excessiv elyor clean
th em toooTen. Maint
enance andcare
287 287