2022 MERCEDES-BENZ EQE SALOON transmission

More information on Mercedes me: https://
ww w.mercedes.me
T
T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
If yo u initiate a service call using Mercedes me,
data is transfer redto enable targeted advice and
an e1cient service.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transfer only
occurs if the cor responding Mercedes me
connect service is not activated.
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data If a call is made aTer automatic accident or break-
down de
tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle MBUX multimedia system
347 347

%
Under Äyou ha vethefo llowing options:
R Bookmarks
R Browsing history
R Request mobile website
R Entered URLs
R Tabs
% Websites cannot be shown while theve hicle is
in motion. Ov
Ov
er
ervie
vie w of smar
w of smar tphone int
tphone int egr
egration
ation Wi
th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multime-
dia system displa y.
Only one mobile phone at a time can be connec-
te d via Smartphone Integ ration tothe multimedia
system. Also for use with two phone mode with
smartphone integ ration, only one additional
mobile phone can be connec ted using Blue tooth ®
with the multimedia system.
The full range of functions for Smartphone Inte-
gr ation is only possible with an Internet connec-
tion. The appropriate application must be down- loaded on
the mobile phone touse Smartphone
Integ ration. The mobile phone must be switched
on and connec tedto the multimedia system via
th e USB port using a suitable cable.
Apps for Smartphone Integ ration:
R Apple CarPlay ®
(wireless connection via Blue-
to oth ®
also possible)
R Android Auto (wireless connection via Blue-
to oth ®
also possible)
% For saf etyre asons, the /rst activation of
Apple CarPlay ®
or Android Autoon the multi-
media system must be car ried out when the
ve hicle is stationary with the parking brake.
Yo u can start Smartphone Integ ration using the
My devices menu.
Yo u can end Smartphone Integ ration via theMy
devices orby disconnecting the connecting cable
between the mobile phone and multimedia sys-
te m.
% Mercedes-Benz recommends disconnecting
th e connection via the device manager or the
connecting cable only when theve hicle is sta-
tionar y. Ov
Ov
er
ervie
vie w of tr
w of tr ansf
ansferr
erred v
ed v ehicle data
ehicle data
When using Smartphone Integ ration, cer tain vehi-
cle data is transfer redto the mobile phone. This
enables youto get the best out of selected mobile
phone services. Vehicle data is not directly acces-
sible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identi/er is random lyge n-
erated.
This has no connection totheve hicle identi/ca-
tion number (VIN) and is dele ted when the multi-
media system is reset (/ page 324).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving 352 352
MBUX multimedia system

Di.er
Di.er
ences
ences be
betw
tween t
een t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system and t
em and the 112 emerg
he 112 emerg ency call syst
ency call system (EU eCall)
em (EU eCall) Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em 112 emerg
112 emergency call syst
ency call syst em (EU eCall)
em (EU eCall)
R The Mercedes-Benz emer gency call system is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmitted
to a Mercedes-Benz emer gency call centre.
In theev ent that the emer gency call centre of the Mercedes-Benz emer-
ge ncy call system cannot be reached (e.g. due toa lack of network co v-
erage), the 112 emer gency call is ca rried out automaticall y.R
Ifyo u decide on the 112 emer gency call system (EU eCall) onl y,then the
system only logs in tothe mobile phone network aTer the triggering of a
manual or automatic emer gency call.
R The 112 eme rgency call system (EU eCall) transmits automatic and
manual emer gency calls directly topublic coordination centres. %
The 112 emer gency call system (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 2017/79. Proper and full functionality of
th e 112 emer gency call system (EU eCall)
depends on circumstances be yond the in0u-
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception cent res
in there specti vecount ries.
% Please obser vethat in theev ent of a repair
ge nuine Mercedes-Benz bat teries must be
used which ha vebeen certi/ed pursuant to
th e delegated regulation EU 2017/79 (Appen- dix I). Other manu
facturers are also permitted
pr ov ided their batteries are certi/ed accord-
ing tothe delegated regulation EU 2017/79.
There is the option of deactivating the Mercedes-
Benz emer gency call system and using only the
112 emer gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz eme rgency call system are the
local dealers. Mercedes-Benz
recommends the activation of the
Mercedes-Benz eme rgency call system forth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of 354 354
MBUX multimedia system

R
the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument cluster is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed #
In such cases, transpo rttheve hicle
(/ page 390). *
N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or to
we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 415).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 393). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. Breakdown assistance
389
389

#
Deactivate tow- awa y protection
(/ page 109). #
Deactivate Active Brake Assist (/ page 249).#
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . &
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning. R
the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. #
Transpo rttheve hicle (/ page 390).
* N
NOOTE
TE Damage tothe drive system due to
incor rect towing The
vehicle may not be towe d in thefo llowing
situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. *
N
NOOTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Re
quirements:
R The vehicle is stationar y.
R The vehicle is switched o..
R The driver's displ ayis in the initial state with
no menus open (/ page 299).Transpo rtis
also possible with a warning message visible.
R The 12 V bat tery isch arge d. #
If necessar y,set the system language
(/ page 324). #
Obser vethe no tes on towing away
( / page 388). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% V Vehicles wit
ehicles wit h tr
h trailer hitc
ailer hitc h:
h:you can also attach
th eto w bar tothe trailer hitch. #
Switch on the po wer supply (/ page 178). #
ShiT the transmission toposition i. 390 390
Breakdown assistance

%
The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 387).
V
V ehicles wit
ehicles wit h AIRMA
h AIRMATIC
TIC
* NO
NOTE
TEPossible damage totheve hicle
when loading or unloading When loading or unloading,
theve hicle must
be raised totransport le vel.
If th e transport settings are not shown or the
Vehicle not ready for loading messageis dis-
pla yed, theve hicle may not be loaded or
unloaded. #
Ifre qu ired, raise theve hicle totransport
le ve l again. #
Ave hicle that cann otbe raised totrans-
port le vel may not be loaded or unloaded
using a ramp . Consult a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident due toactiva-
te d transport le vel
If th eve hicle is raised totransport le vel, driv-
ing and driving saf ety sy stems ha veonly limi-
te dav ailability and the view from theve hicle is
re stric ted.
Driving saf ety is se verely re stricted and there
is a risk of an accident! #
Do not use transport le vel in normal road
operation. #
Only activate and use transpo rtleve lto
load theve hicle and when not on public
ro ads. #
Ensu rethat no persons or obs tacles are
located in the area sur rounding theve hi-
cle. R
R
aising t
aising t he v
he vehicle t
ehicle t o tr
o transpor
anspor t lev
t level
el
V
V ehicles wit
ehicles wit h AIRMA
h AIRMATIC
TIC #
Press theG button for at least /ve sec-
onds. #
Immediately press and hold thea button
fo r at least one second.
The For transport level, switch vehicle on
message is displa yed. #
Switch on theve hicle (/ page 180).
The transpo rtsettings are displ ayed. #
Swipe down wardtoselect Transport level and
press a.
The vehicle is raised and theVehicle rising…
Do not drive on ramp message is displayed
fo r 5 seconds. The raising process can last up
to 60 seconds and can be cancelled with the
G button. #
When raising, do not switch o. theve hicle. Breakdown assis
tance
391
391

While
theve hicle is being raised, you can
manoeuvre at a maximum speed of 40 km/h. #
Before loading theve hicle, wait until transport
le ve l has been reached and theTransport
level status is shown.
% Ifth eve hicle is raised totransport le vel,the
transport settings will continue tobe shown
ev en aTer a restart. Operation of the driver's
display is meanwhile restric ted.
When theve hicle is at transport le vel, it is lo wered
again in thefo llowing situations:
R When driving faster than 40 km/h.
R The 12 V battery is dischar ged. The
vehicle is adjusted tothe height of the last
active le vel.
T
T r
ranspor
anspor ting t
ting the v
he vehicle
ehicle #
Load theve hicle onto the transpor ter. #
ShiT the transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Switch o. theve hicle and the po wer suppl y. #
Only secure theve hicle bythe wheels.
4MA
4MA TIC v
TIC v ehicles
ehicles #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle. *
N
NOOTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. U
Unloading t
nloading t he v
he vehicle
ehicle
V
V ehicles wit
ehicles wit h AIRMA
h AIRMATIC
TIC #
Make sure that theve hicle is raised totrans-
port le vel before unloading (/ page 262).
Low
Low er
ering t
ing t he v
he vehicle
ehicle aTer
aTerunloading
unloading #
Switch on the po wer suppl y. #
Switch on theve hicle. #
Swipe upward in the transport settings to
select Standard level and pressa.
The vehicle is adjusted tothe height of the last
active le vel and theLowering vehicle message
is displa yed. #
ATer theve hicle has been lo wered, press the
G button for at least two seconds.
The transport settings are closed. 392
392
Breakdown assistance

R
Chock
R Wheel wrench
R Centring pin
% The jack weighs appr oximately 3.4 kg.
The maximum load capacity of the jack can
be found on the stic ker a1xed tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a quali/ed spe-
cialist workshop.
The tyre-change tool kit is located in tool bag 1
in the boot. The
tool bag contains:
R Jack R
Gloves
R Wheel wrench
R Centring pin
R Folding chock
R Ratchet for jack Pr
Pr
epar
epar ing t
ing the v
he vehicle f
ehicle f or a wheel c
or a wheel c hange
hange R R
eq eq uir
uir ements:
ements:
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
gr ound.
R The requ ired tyre-change tool kit is available.
% Ifyo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a quali/ed specialist
wo rkshop to/nd out about sui table tools. #
Apply the electric parking brake manuall y. #
Movethe front wheels tothe straight-ahead
position. #
ShiT the transmission toposition j. #
V
Vehicles wit
ehicles wit h AIRMA
h AIRMATIC:
TIC:setthera ised vehicle
le ve lfo rgr eater ground clearance
(/ page 262). #
Switch o. theve hicle. #
Make sure that theve hicle cann otbe star ted. #
Place choc ks orother suitable items under the
front and rear of the wheel that is diagonal ly
opposite the wheel you wish tochange. #
Unload theve hicle. R
R
aising t
aising t he v
he vehicle when c
ehicle when c hanging a wheel
hanging a wheel R R
eq eq uir
uir ements:
ements:
R There are no persons in theve hicle.
R The vehicle has been prepared for a wheel
ch ange (/ page 405).
Impor tant no tes on using the jack:
R Use only a vehicle-speci/c jack that has been
appr ovedby Mercedes-Benz toraise theve hi-
cle.
R The jack is only designed forra ising and hold-
ing theve hicle for a short time while a wheel Wheels and tyres
405
405