2022 MERCEDES-BENZ E-CLASS ESTATE towing

Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head
2 Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cen-
tral axis
Obser vethefo llowing information when loading
th e bicycle rack: Loading t
Loading t he bicy
he bicycle r
cle rack
ack 3 bicy
3 bicy
cles
cles 4 bicy
4 bicycles
cles
To talwe ight
of bicycle
ra ck and load Up
to75 kg Up to100 kg
Max. distance
1 420 mm 420 mm
Max. distance
2 300 mm 400 mm When transporting
four bicycles or a tota lwe ight
between 75 kg and 100 kg, alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. V V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar- anteed
forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside.
Obser vethefo llowing information:
R Perm itted towing me thods (/ page 384)
R Plug-in h
Plug-in h ybr
ybrid:
id:permitted towing me thods
(/ page 384)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 385) Driving and parking
297
297

#
Remo vecap 1bytheta b. #
Top up thewa sher 0uid.
% Further information about the windscreen
wa sher 0uid (/ page 424) K
K
eeping t
eeping t he air/w
he air/w at
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow or
lea ves. Cleaning and care Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he vehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. *
N
NOOTE
TE Dama gefrom au tomatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. *
N
NOOTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. Main
tenance and ca re
363
363

T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away P
P
er
er mitt
mitt edto
ed towing met
wing met hods (non plug-in h
hods (non plug-in h ybr
ybrid)
id) *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. *
N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. V
V
ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No T
T
o
o wing wit
wing wit h a r
h a raised axle:
aised axle: towing should be per-
fo rm ed byato wing compan y. P
P
er
er mitt
mitt edto
ed towing met
wing met hods (plug-in h
hods (plug-in h ybr
ybrid)
id) Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. 384
384
Breakdown assis
tance

*
N
N O
OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Obser
vethe information on towing and transport-
ing theve hicle in theve hicle Owner's Manual. P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock In
thefo llowing situations, only transporting the
ve hicle is permitted:
R the display is not working
or R
thev Towing not permitted See Owner's
Manual display message appears
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite the display message or the display not
wo rking.
It must not be towe d fur ther than 50 m with bo th
axles on thegr ound. A towing speed of 10 km/h
must not be exceeded. Be yond these limits, only
transporting is permitted. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods. #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R The vehicle cann otbe star ted.
R the electric parking brake cannot be released
or applied R
V
V ehicles wit
ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: the
transmission cannot be shiTed toposition i
or j.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
transmission cannot be shiTed toposition i
or if the display does not show anything,
transport theve hicle (/ page 387). A towing
ve hicle with liTing equipment is requ ired for
ve hicle transpo rtation.
* NO
NO TE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. Breakdown assistance
385
385

&
W
WARNI NG
ARNI NGRisk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 413).#
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the transmission otherwise automati-
cally shiTs toposition j. #
Fitth eto wing eye (/ page 388). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 105). #
Deactivate Active Brake Assist (/ page 259). #
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTto
position i. #
Release the electric parking brake. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. 386
386
Breakdown assistance

*
N
N O
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Hybr
Hybr
id v
id vehicles:
ehicles: transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
Obser vethe no tes on towing away
( / page 385). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi- tion
jintheev ent of damage tothe electri-
cal system. ToshiT toi , pr ovide the on-
board electrical system with po wer
( / page 382). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (A dap
daptiv
tiv e Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. #
Do not exceed the maximum permissible
speed of 60 km/h when transporting. *
N
NOOTE
TE Damage totheve hicle from secur-
ing it inco rrectly #
ATer loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm upwards
and 10 cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels aTer
loading. Breakdown assistance
387
387

4MA
4MA
TIC v
TIC v ehicles/v
ehicles/v ehicles wit
ehicles wit h aut
h aut omatic tr
omatic tr ans-
ans-
mission
mission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* N
NOOTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. T
T
o
o wing ey
wing eye st
e st or
or ag
ag e location
e location To
wing eye1 is attached tothe edge of the load
compartment under the load compartment 0oor.
V
V ehicles wit
ehicles wit h f
h folding benc
olding benc h seat
h seat:
: th eto wing eye is
located under a co ver.
Depending on theve hicle equipment, theto wing
ey e may be located at a di.erent position in the
load compartment. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten. 388
388
Breakdown assistance

V
V
ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N NOOTE TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V V
ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded. This could
result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. *
N
NOOTE
TE Damage due toincor rect fuses Using incor
rect fuses can result in damage to
electrical components or systems or their
functions being considerably restric ted. #
Use only fuses appr ovedfo r Mercedes-
Benz with there spective speci/ed fuse
ra ting. Blown fuses must be
replaced with fuses of the
same rating, whi chyou can recognise bythe col-
our and the label. The fuse ratings and fur ther
information tobe obser ved can be found in the
fuse assignment dia gram.
F
F use assignment diagr
use assignment diagr am:
am:onthe fuse box in the
load compartment (/ page 391). Breakdown assistance
389
389