2022 MERCEDES-BENZ E-CLASS ESTATE maintenance

Ov
Ov
er
ervie
vie w of climat
w of climat e contr
e control syst
ol systems
ems N
No
ot
tes on climat
es on climat e contr
e control
ol An interior /lter in combination with
the pre/lter
in the engine compartment must alw ays be used
so that the air conditioning system, pollution le vel
monitoring and the air /lt ration workcor rectl y.
Use /lters recommended and appr ovedby
Mercedes-Benz. Alw ays ha vemaintenance work
car ried out at a quali/ed specialist workshop. Ov
Ov
er
ervie
vie w of t
w of t he air
he air-conditioning contr
-conditioning contr ol panel
ol panel The indicator lamps on
the buttons indicate that
th e cor responding function is activated. THERM
ATIC air conditioning cont rol panel with/with-
out stationary heater (e xample)
1 w Setsthete mp erature, leT
2 _ Setsthe air distribution
3 H Setsthe air0ow or switches o. climate
control
4 Ã Sets climate control toautomatic mode
(/ page 165)
5 ¬ Demists the windscreen 6
Vehicles with THERM ATIC air conditioning
cont rol panel (without stationary heater):
t calls up the air conditioning menu
Ve hicles with THERM ATIC air conditioning
cont rol panel (with stationary heater, plug-in
hy brid) or THERMOTRONIC air conditioning
control panel (with/without stationary heater,
plug-in hybrid): ! calls up the air condi-
tioning menu, switches residual heat on/o.
(/ page 166)
7 ¤ Switches there ar wind owheater on/o.
8 Vehicles with THERM ATIC air conditioning
cont rol panel without stationary heater: 0
switches synchronisation on/o.
(/ page 165)
Ve hicles with THERM OTRO NIC air condition-
ing control panel without stationary heater:
¿ switches the A/C function on/o.
(/ page 164)
Ve hicles with a stationary heater: &
switches the stationary heater on/o.
(/ page 171) Climate control
163 163

#
Make sure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2.
The vehicle will start aTer a short time.
If yo ure mo vekey1 from mar ked space 2,
th eve hicle can still be driven. For fur ther
engine starts ho wever,key1 must be loca-
te d in mar ked space 2during the entire jour-
ne y. #
Have key1 checked at a quali/ed specialist
wo rkshop. If t
If t he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place key1 in mar ked space 2and lea veit
th ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button.
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S
t
tar
ar ting t
ting t he v
he vehicle via R
ehicle via R emot
emote Online Ser
e Online Ser vices
vices Cooling or heating t
Cooling or heating t
he v
he v ehicle int
ehicle int er
erior bef
ior bef ore
ore
st
st ar
ar ting t
ting t he jour
he jour ney
ney
Ensu rethefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
R The star ter battery is su1ciently charge d. Char
Char ging t
ging t he st
he start
arter batt
er batt er
ery bef
y bef or
ore st
e st ar
arting t
ting t he
he
jour
jour ney
ney
Yo u can receive a message on your smartphone
when the state of charge ofthe star ter battery is
lo w. You can then start theve hicle with the smart-
phone tocharge the batter y.The vehicle is auto-
matically switched o. aTer ten minutes.
Ensure thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
St
St ar
arting t
ting t he v
he vehicle (R
ehicle (R emot
emote Online)
e Online) &
W WARNING ARNING Risk of crushing or ent rapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. 182
182
Driving and parking

R
Emphasises theve hicle's ownov ersteer and
understeer characteristics for a more active
driving style
R Suitable only for good road conditions, a dry
sur face and a clear st retch of road
C Sport
R Continues too.er stability but with a sporty
setup
R Allo ws th e sporty driver a more active driving
style
R Driving with the combustion engine and rein-
fo rc ed boost e.ect (plug-in hybrid)
R Suitable only for good road conditions, a dry
sur face and a clear st retch of road
A Comfort
R Comfor table and economical driving
R Balance between traction and stability
R The selection of the matching drive type by
th ehy brid system depends on the driving con-
ditions and the distance (plug-in hybrid)
R Recommended for all road conditions Î
Electric (plug-inhybrid)
R Electric mode – driving without the combus-
tion engine is possible up toappr oximately
160 km/h
R Adjustable recuperation in overrun mode
R Adaptation of Active Distance Assist
DISTRONIC for electric mode
R Limiting the maximum set speed for cruise
control, limiter and Active Distance Assist
DISTRONIC tothe maximum speed possible in
electric mode
R Activation of the combustion engine via the
point of resis tance of the haptic accelerator
pedal
Ï Battery Level (plug-inhybrid)
R Prioritised maintenance of the state of charge
of the high-voltage batter y,e.g. for subse-
qu ent journe ysin inner-city/low emission
zones
R The selection of the matching drive type by
th ehy brid system depends on the driving con-
ditions and the distance ;
Eco
R Particular lyeconomical driving
R Balance between traction and stability
R Recommended for all road conditions
R Full de velopment of all intelligent hybrid func-
tions and adap tation of the coasting charac-
te ristics of theve hicle totra1c (plug-in hybrid)
R The selection of the matching drive type by
th ehy brid system depends on the driving con-
ditions and the distance (plug-in hybrid)
F Offroad
R Inter venes later if there is overste er or under-
steer, thus impr oving traction
R Suitable for easily negotiable o.- road terrain,
such as dirt trac ks,gr av el or sandy sur faces
R Not suitable for use on public roads
G Offroad+
R Inter venes later if there is overste er or under-
steer, thus impr oving traction Driving and parking
199
199

R
Ifyo u use thevo ice control system in an emer-
ge ncy your voice can change and your tele-
phone call, e.g. an emer gency call, can
th ereby be unnecessarily dela yed.
R Familiarise yourself with thevo ice control sys-
te m functions before starting the journe y.
Wi th LINGU ATRO NIC, various applications in the
MBUX multimedia system are ope rable using
vo ice input. LINGU ATRO NIC is operational appr ox-
imately thirty seconds aTer the ignition is
switched on and is available forth e driver's seat
and front passenger seat.
The following multimedia system applications can
be operated:
R Telephone
R Text message and e-mail
R Navigation
R Address book
R Radio
R Media
R TV
R Vehicle functions S S
t
tar
ar ting LIN
ting LIN GUA
GUATR
TRONIC
ONIC #
Press 1.
or #
Say "Hello Mercedes". Ov
Ov
er
er vie
vie w of t
w of t he MBUX Int
he MBUX Int er
erior Assist
ior Assist ant
ant &
W
WARNING
ARNING Risk of injury from the cam-
era's laser radiation
This product uses a classi/cation 1 laser sys-
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Always ha vemaintenance workand
re pairs car ried out byaqu ali/ed special-
ist workshop. This device is a class 1 laser product in accord-
ance with IEC 60825-1:2014 and DIN EN
60825-1:2014.
The camera is located in theove rhead control
panel.
If th eve hicle is /tted with the MBUX Interior
Assistant, selected functions of the multimedia
system can be operated contact-free. The MBUX
Interior Assistant can di.erentiate between driver
and front passenger interactions and de tects spe-
ci/c hand positions (poses). MBUX multimedia system
313 313

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 339).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. 336
336
MBUX multimedia system

If a call is made
for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data
If a call is made aTer automatic accident or break-
down de tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle R
Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e activ
e activ at
ated
ed
Only if there specti veservice is activated will
additional incident-speci/c data be transmit ted in
th e second stage toenable an optimal service.
An overview of the data transmitted can be found
in there specti veterm s of use for Mercedes me
connect services. These can be obtained in the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat
Dat a pr a pr ocessing
ocessing
The data transmitted within the scope of the call
is dele ted from the processing system aTer the
call is /nished, in so far as this data is not being
used forot her activated Mercedes me connect
services.
The incident-speci/c data is processed and stored
in the Mercedes-Benz Customer Centre and, if
re qu ired toprocess the incident, forw arded tothe
service partner authorised bythe Mercedes-Benz
Customer Centre. Please take note of the data pr
otection information on the Mercedes me Inter-
net page https://www.mercedes.me or in the
re corded message immediately aTer calling the
Mercedes-Benz Customer Centre.
% The recorded message is not available in
ev ery countr y. Mer
Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation on Mer
mation on Mer cedes me connect
cedes me connect
% Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y.
Mercedes me connect consists of multiple ser v-
ices.
Yo u can use thefo llowing services via the multi-
media system and theove rhead control panel, for
ex ample:
R Accident and Breakdown Management (me
button or situation-dependent display in the
multimedia system) 338 338
MBUX multimedia system

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erv al dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the time or dis-
ta nce remaining before the next service due date.
Yo u can hide this service display using the back
button Gonthe steering wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may shor ten
th e service inter val, e.g. in thefo llowing cases:
R Mainly short-distance driving
R When the engine is oTen leT idling for long
periods
R Intheev ent of frequent cold start phases
R V
Vehicles wit
ehicles wit h a diesel par
h a diesel par ticulat
ticulate
e/lt
/lt er:
er: inthe
ev ent of frequently inter rupted rege neration of
th e diesel particulate /lter
Mercedes-Benz recommends avoiding such oper-
ating conditions. Yo
u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re. Displa
Displa
ying t
ying the ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
To e
o e xit t
xit t he display
he display :
:press the back button
G onthe steering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 300). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Ha vethe mainte-
nance workcar ried out more oTen than prescri-
bed if operating conditions are di1cult or the
ve hicle is subject toincreased stress.
The ASS YST PLUS service inter val display is only
an aid. It is there sponsibility of the driver of the
ve hicle tohave maintenance workcar ried out
more oTen than prescribed due toactual operat-
ing conditions and/or st resses.
Examples of arduous operating conditions:
R Regular city driving with frequent intermediate
stops
R Mainly short-distance driving Maintenance and care
355 355

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.Check the
tyres more frequently if theve hicle is operated
under increased st ress. Further information can
be obtained at a quali/ed specialist workshop. Batt Batt
er
ery disconnection per
y disconnection per iods
iods The AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 355). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 80 mm.
ATer being triggered, the active bonnet remains in
th era ised position. Limited visibility due tothe
ra ised bonnet cannot be ruled out.
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored immediatel y in aquali/ed specialist
wo rkshop.
If necessar y,adjust your seat position and drive
carefully toaqu ali/ed specialist workshop. If a
safe continued jou rney is not possible, contact a
qu ali/ed specialist workshop. Opening and closing t Opening and closing t
he bonnet
he bonn et &
D
DAN
AN GER
GER Risk of fatal injuries when car ry-
ing out maintenance workduring the
ch arging process
During thech arging process, the high-voltage
on-board electrical system is under high volt-
age. #
Do not per form any main tenance work
during thech arging process. &
W
WARNING
ARNING Risk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position. 356
356
Maintenance and care