to
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Yo uma ybe charge dfo rth ese services.
R Addition totheemer gency guide aTer aut o-
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In theeve ntofabr eak down oraccid ent, fur-
th er vehicle datais sent whichenab lesoptimal
suppor tby theMer cedes-Benz customer cen-
te rand theaut hor ized service partner or
br eakdo wnassist ance.
R Addition totheMer cedes meconnect service
Te lediagnostics
Wi th theTe lediagnostics function,speci/c
we arand failur ere por tsarere cor ded bythe
ser vice prov ider ,in so faras these can be
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th emonit oring ofcom ponents that aresubj ect
to diagnos tics.
If yo ur vehicle detects abr eakdo wnorthre at
of abr eakdo wn,youma ybe prom pted via the
multimed iasystem tocont acttheMer cedes-
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om ptinthemultimedia system onlyappear s
when theve hicle isstation ary.
% Thes eser vice sar esub ject totech nica l
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re sult indela ysorthefa ilur eof theinf orma-
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ser vices canbeobt ained intheMer cedes mePor-
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connect term sof use and thedat apr otection
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por tal:https://me.secur e.mercedes-benz.com
% Mak esur eyo ualw ayske ep theMer cedes me
apps updat ed.
Yo ucan callupthemenu usingMercedes me&
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In theMercedes me&Apps menu, thefo llo wing
op tions canbeavailabl e:
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user account
R Dele tingaconnection between aMercedes
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multimedia system
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