112 emer
gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz eme rgency call system are the
local dealers.
Mercedes-Benz recommends the activation of the
Mercedes-Benz eme rgency call system forth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of
th e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer. In
theeve nt of an automatically triggered
eme rgency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the 112 emer gency
call is ca rried out automaticall y. Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess.
Bo th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 332) or man-
ual ly ( / page 332).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation. Messag
Messag es on t
es on the display
he display
The following message s appear inthe display of
bo th emer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls can still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency call
system (e.g. a fault with the speaker, micro-
phone, airbag, SOS button), a cor responding
message appears on the inst rument displa y. MBUX multimedia system
331 331
parts while
the jump lead/charging cable is
connected tothe battery/jump-start connec-
tion point.
R The jump lead/charging cable must not come
into contact with any parts which may mo ve
when the engine is running.
R Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean over the batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch. R
V Vehicles wit ehicles wit h a pe
h a petr
trol engine:
ol engine: jump-start the
ve hicle only when the engine and exhaust sys-
te m are cold. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured with the electric par k-
ing brake.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission is in position j.
R The vehicle and all elect rical consume rsare
switched o..
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of POSITIVE contact 2onthe
jump-starting connection point in the direction
of the ar row. #
Connect POSITIVE contact 2onyour vehicle
to the positive term inal of the donor battery
using the jump lead/charging cable. Alw ays368
368
Breakdown assistance
P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods V
V
ehicle eq
ehicle eq uipment/to
uipment/to wing met
wing method
hod Bot
Bot
h axles on t
h axles on t hegr
he ground
ound F
F
r
ront axle r
ont axle r aised
aised R
R
ear axle r
ear axle r aised
aised
Ve hicles with automatic transmis-
sion Ye
s, maximum 50 km at 50 km/h No Yes, if the steering wheel is /xed in
th e centre position with a steering
wheel lock
4MATIC vehicles Yes, maximum 50 km at 50 km/h No Yes, if the steering wheel is /xed in
th e centre position with a steering
wheel lock T
T
o
o wing wit
wing wit h a r
h a r aised axle:
aised axle: towing should be per-
fo rm ed byato wing compan y.
Plug-in h
Plug-in h ybr
ybrid
id
* NO
NOTE
TEDamage caused bytowing To
wing can damage thehy brid drive system. #
Have theve hicle loaded and transpor ted
ra ther than towe d. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods. #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R The vehicle cann otbe star ted. R
the electric parking brake cannot be released
or applied
R V
V ehicles wit
ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: the
transmission cannot be shiTed toposition i
or j. Breakdown assistance
371
371
%
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
transmission cannot be shiTed toposition i
or if the display does not show anything,
transport theve hicle (/ page 373). A towing
ve hicle with liTing equipment is requ ired for
ve hicle transpor tation.
* NO
NO TE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 397). #
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the transmission otherwise automati-
cally shiTs toposition j. #
Fitth eto wing eye (/ page 375). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 89). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 105). #
Deactivate Active Brake Assist (/ page 237). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTto
position i. #
Release the electric parking brake. 372
372
Breakdown assistance
&
W
W ARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Hybr
Hybr
id v
id vehicles:
ehicles: transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
Obser vethe no tes on towing away
( / page 371). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission: shiT the
automatic transmission toposition i.
% Vehicles with automatic transmission: the
automatic transmission may be loc ked in posi- tion
jintheev ent of damage tothe electri-
cal system. ToshiT toi , pr ovide the on-
board electrical system with po wer
( / page 368). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission: shiT the
automatic transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. Breakd
own assistance
373
373
F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
T
To
o /t
/t t
the fr
he fr ontto
ont towing ey
wing eye:
e: pull out co ver1. #
T
To
o /t
/t t
the r
he r earto
ear towing ey
wing eye:
e: press the mark on
co ver1 inwa rds and remo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten. V
V
ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V V
ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded. Breakdown assistance
375
375
Plug-in h
Plug-in h
ybr
ybrid
id The tyre-change
tool kit is located under the load
compartment 0oor. 1
Wheel wrench
2 Centring cap
The jack is in bag 3onthe load compartment
0oor. Pr
Pr
epar
epar ing t
ing the v
he vehicle f
ehicle f or a wheel c
or a wheel c hange
hange R
R
eq
eq uir
uir ements:
ements:
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
gr ound.
R The requ ired tyre-change tool kit is available.
% Ifyo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a quali/ed specialist
wo rkshop to/nd out about sui table tools. #
Apply the electric parking brake manuall y. #
Movethe front wheels tothe straight-ahead
position. #
ShiT the transmission toposition j. #
Switch o. theve hicle. #
Make sure that theve hicle cann otbe star ted. #
Place choc ks orother suitable items under the
front and rear of the wheel that is diagonal ly
opposite the wheel you wish tochange. #
Remo vethe hub caps if necessary
(/ page 388). #
Raise theve hicle (/ page 389). R
R
emo
emo ving and
ving and /tting
/ttingt
the wheel tr
he wheel tr im/hub caps
im/hub caps R
R
eq
eq uir
uir ements:
ements:
R The vehicle is prepared for a wheel change
(/ page 388).
Plas
Plas tic hub cap
tic hub cap #
T To r
o r emov
emov e:
e:turn the centre co ver of the hub
cap anti-clockwise and remo vethe hub cap. #
T To
o /t:
/t: make sure that the centre co ver of the
hub cap is turned anti-clockwise. #
Position the hub cap and turn the centre co ver
clockwise until the hub cap engages ph ysically
and audibl y. 388
388
Wheels and tyres
1
Front roof area
2 Rear roof area
3 Rear wings
On there ar wings, it is recommended that you /t
th e aerial on the side of theve hicle closest tothe
cent reofthero ad.
Use Tech nical Speci/cation ISO/TS 21609 (Road
Ve hicles – "EMCs for installation of aTermar ketra
dio frequency transmitting equipment") when
re tro/tting two- wayra dios. Comply with the legal
re qu irements for de tach able parts.
If yo ur vehicle has /ttings for two-w ayradio equip-
ment, use the po wer supply and aerial connectors
pr ov ided in the pre-ins tallation. Obser vethe man-
ufacturer's supplements when /tting.
T
T w
w o-wa
o-wa y r
y radio tr
adio tr ansmission output
ansmission output
The maximum transmission output (PEAK) at the
base of the aerial must not exceed theva lues in
th efo llowing table.
Fr
Fr eq
eq uency band and maximum tr
uency band and maximum tr ansmission out-
ansmission out-
put
put F
F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
Short wave
3 - 54 MHz 100 W
4 m frequency band
74 - 88 MHz 30 W F F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
2 m frequency band
144 - 174 MHz 50 W
Te rrestrial Trunked
Ra dio (TETRA)
380 - 460 MHz 10 W
70 cm frequency band
420 - 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 W The
following can be used in theve hicle without
re strictions:
R two- wayra dios with a maximum transmission
output of up to100 mW
R RF transmitters with transmitter frequencies in
th e 380 - 410 MHz frequency band and a
maximum transmission output of up to2 W
(TETRA)
R mobile phones (2G/3G/4G) 396 396
Te
ch nical data