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▼Regional Offices
REGIONAL OFFICES COVERING AREAS
MAZDA CANADA INC.
WESTERN REGION
5011 275 STREET
LANGLEY, BRITISH COLUMBIAV4W 0A8
(778) 369-2100
1 (800) 663-0908 ALBERTA,
BRITISH COLUMBIA, MANITOBA,
SASKATCHEWAN, YUKON
MAZDA CANADA INC.
CENTRAL REGION
55 VOGELL ROAD, RICHMOND HILL,
ONTARIO, L4B 3K5 1 (800) 263-4680 ONTARIO,
NEW BRUNSWICK, NOVA SCOTIA,
PRINCE EDWARD IS- LAND,
NEWFOUNDLAND
MAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS- CANADIENNE
POINTE CLAIRE, QUE- BEC
H9R 5A5
(514) 694-6390 QUEBEC
Customer Assistance
(Puerto Rico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
▼STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
Customer Information and Reporting Safety Defects
Customer Assistance
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▼STEP 2
If, after following STEP 1, you feel the
need for further
assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-12.
Please help us by providing the
following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Assistance
(Mexico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we re
commend that you
take the following steps:
Customer Information and Reporting Safety Defects
Customer Assistance
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Warranties for YourMazda
▼Warranties for Your Mazda
New Vehicle Limited WarrantyPowe r t rai n L i m ite d War ra n tySafety Restraint System Limited
Warranty
Anti-perforation Limited WarrantyFederal Emission Control Warranty/
California Emission Control Warranty
Emission Defect WarrantyEmission Performance WarrantyEmission Control WarrantyReplacement Parts and Accessories
Limited Warranty
Tire Warranty
NOTE
Warranty information varies depending
on the country. Refer to the Warranty
Booklet for detailed warranty
information.
Outside the United
States/Canada
▼ Outside the United States/Canada
Government regulations in the United
States/Canada require that
automobiles meet
specific emission
regulations and safety standards.
Therefore, vehicles built for use in the
United States/Canada may differ from
those sold in other countries.
The differences may make it difficult or
even impossible for your vehicle to
receive satisfactory servicing in other
countries. We strongly recommend
that you NOT take your Mazda outside
the United States/Canada.
United States
However, in the event that you are
moving to Canada permanently,
Mazda vehicles built for use in the
United States could be eligible for
exportation to Canada with specific
vehicle modifications to comply with
the Canadian Motor Vehicle Safety
Standards (CMVSS).
Canada
However, in the event that you are
moving to the United States
permanently, Mazda vehicles built for
use in Canada could be eligible for
exportation to the United States with
specific vehicle modifications to
comply with the United States Federal
Motor Vehicle Safety Standards
(FMVSS).
Customer Information and Reporting Safety Defects
Warranty
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NOTE
The above is applicable for a
permanent import/export situation
and not related to travelers on
vacation.
You may have the following problems
if you do take your vehicle outside of
the United States/Canada:
Recommended fuel may be
unavailable. Any kind of leaded fuel
or low-octane fuel will affect vehicle
performance and damage the
emission controls and engine.
Proper repair facilities, tools, testing
equipment, and replacement parts
may not be available.
Please refer to your Manufacturer's
Warranty Booklet for more
information.
Registering Your Vehicle in A Foreign Country
(Except United States and
Canada)
▼Registering Your Vehicle in A
Foreign Country
Registering your vehicle in a foreign
country may be problematic
depending on whether it meets the
specific emission an
d safety standards
of the country in which the vehicle will
be driven. Consequently, your vehicle
may require modifications at personal
expense in order to meet the
regulations.
In addition, you should be aware of
the following issues:
Satisfactory vehicle servicing may be
difficult or impossible in another
country.
The fuel specified for your vehicle may
be unavailable.
Parts, servicing techniques, and tools
necessary to maintain and repair your
vehicle may be unavailable.
There might not be an Authorized
Mazda Dealer in the country you plan
to take your vehicle.
The Mazda warranty is valid only in
certain countries.
Customer Information and Reporting Safety Defects
Warranty
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