Roadside Assistance
Contacting Roadside Assistance
Lucid is committed to providing excellent
service. Our Roadside Assistance Program is
available 24 hours a day, 365 days a year. For
assistance call::
+1 888-995-8243 (888-99-LUCID)
Advise the representative of: -Vehicle identification number (VIN)
- Vehicle description
- License plate number
- Problem with the vehicle
- Your location
Lucid ensures appropriate transportation of its vehicles under the Lucid Roadside
Assistance Program. However, it is your
responsibility to provide the vehicle
transporter with instructions on how to
transport the vehicle. See Transporting the
Vehicle .
Services Covered
The following are covered at no charge for four
years or 50,000 miles, whichever comes first:
- Emergency Towing/Transport Service
for warranty repairs to the nearest
authorized Lucid Service Center
- Roadside service
- Flat Tire
- 12v Battery
Within the first year of ownership, Lucid
will also provide towing and transport to an
authorized Collison Repair facility in the event
of an accident.
Roadside Assistance & Emergency Information196
Vehicle Fire
FirefightingWARNING: When a fire is involved,
consider the entire vehicle to be
energized. Always wear full personal
protective equipment (PPE), including
a self-contained breathing apparatus
(SCBA).WARNING: Extinguishing any vehicle
fire is best accomplished by
firefighting professionals. Contact
your local authorities or fire
department for help.
A vehicle battery fire presents a risk of
exposure to high heat or toxic gases. It
can take copious amounts of water applied
directly to the battery to extinguish and cool a
battery fire. Establish or request an additional
water supply from nearby sources.
In the absence of a water supply, use dry
chemicals, such as Carbon dioxide (CO2), foam, or any other typical fire-extinguishing
agent, to fight the fire until a water supply is
available.
Extinguishing smaller fires that do not involve
a high-voltage battery follows the standard
firefighting procedures.
A burning or a heated battery releases toxic
vapors. Responders should always protect
themselves with full PPE (including a SCBA)
and take appropriate measures to protect
civilians from the incident. Use fog streams
or positive-pressure ventilation fans (PPV) to
direct smoke and vapors away from other
responders and civilians.
After knock down
Make sure any fires are knocked down before
entering a hot zone. Heat combined with
flames can compromise the airbag inflators,
stored gas inflation cylinders, gas struts, and
other components, resulting in an unexpected
explosion.
During vehicle inspections, always use
insulated tools and do not make contact with
any high-voltage components.
Use a thermal imaging camera to measure the temperature of the high-voltage battery
and monitor heating or cooling trends.
Before releasing the vehicle to second
responders (such as law enforcement or vehicle transporters) or otherwise leaving the
incident, completely cool the battery with no
fire, smoke, or heating present for at least one
hour. Always notify second responders of the
risk of battery re-ignition.Roadside Assistance & Emergency Information201
Rear suspension specifications 193
Rear view camera 115
Regenerative braking 79
Reporting safety defects 212Rescue operationsFirefighting 201
S
Safety instructionsElectrical/high voltage safety 154
Obstruction of air bags 49Seat beltsFastening and releasing 38
In a collision 39
Reminders 38
Testing 40
Wearing correctly 37
Wearing when pregnant 39SeatsAdjustment 30
Folding (rear) 33
Heating (rear) 33
Heating and ventilation 31
Massage 31
Pass-through hatch 33ServiceData recording 213
Side airbags 48
Specifications12V battery 194
Brakes 191
Front suspension 192
High-voltage battery
194
Rear suspension 193
Steering 190
Tire pressures 189
Tires 188
Wheels 188
Steering specifications 190
Steering wheelMedia controls 123
Sunshades 22
T
Tire and loading information label 174
Tire care 176
Tire Identification Number (TIN) 171
Tire pressure checking 177
Tire Pressure Monitoring SystemMalfunction 181
Operation 181Tires 170Asymmetric 179
Chains 180
Degradation 177
Flat spots 178
Grading 173Tires (continued)Markings 170
Pressure label 174
Pressure monitoring 181
Pressures 177
Quality 173
Replacement of 179
Rotation 176
Run-flat 179
Socks 180
Specifications 188
Wear 176
Wheel alignment 176
Winter 180
TPMS 181
Traction control 82
Traffic Drive-Off Alert 102
Traffic Sign Recognition 101
Trailer towing 183
Trip information 55
Trunk 26Interior emergency release 27
U
Uniform tire quality grading 173
Unlocking your vehicle 16
User ProfileCreating 118
Loading preferences 120
Managing 120
Settings 119
Types 118
Using 16
V
VehicleAccessories and modifications 167
Certification label 10
Modifications 4
Vehicle Identification Number (VIN) 10
Vehicle lashing 198
Vehicle loading 183Determining correct load limit 183
Example load calculations 184
Vehicle weights 187
W
WashersChecking fluid level 158
Cleaning washer jets 159WheelsReplacement 179
Specifications 188
Wi-Fi 137
Window lock 22
Windows
