The red zone indicates you have exceeded
the maximum controllable trailer angle for
the system. Immediately stop reversing. Put
your vehicle into drive (D) and pull forward
until the trailer is no longer in the red zone.
Setting the Trailer Angle Limit
1. Press
Features on the touchscreen.
2. Press
Towing.
3. Press
Manage trailers. 4. Press the saved trailer you want to
change.
5. Press
Pro Trailer Backup Assist.
6. Press
Trailer Angle Limit.
7. Press a setting.
Normal Control Angle
Default setting. This provides a balanced limit
that returns from a turn to straight backing
with minimal change to the trailer direction. Max Control Angle
Increases the trailer angle limit close to the
maximum controllable angle to allow sharper
turns but also causes more change in the
trailer direction when straightening out from
a turn.
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TRAILER BACKUP ASSISTANCE – TROUBLESHOOTING
TRAILER BACKUP ASSISTANCE – INFORMATION MESSAGES
Description
Message
Displays when the system turns on and is initializing.
Detecting Trailer Please Wait…
A condition exists that prevents the system from turning on. If the
message continues to display, visit your authorized dealer to have
your vehicle checked.
Pro Trailer Backup Assist™ System is Not Available
The steering system needs to learn internal parameters to fully enable
the feature. Drive your vehicle straight forward above 25 mph
(40 km/h) for approximately 5 minutes.
Pro Trailer Backup Assist™ Driving Required to Initialize Steering Press
Knob to Exit
Displays when you reach the maximum controllable trailer angle for
the system. Place your vehicle in drive (D) and pull forward to get th\
e
truck and trailer back to an in-line position.
Pro Trailer Backup Assist™ Stop now Maximum trailer angle Press
Knob to Exit
If this message consistently displays, you may need to repeat the
trailer calibration. Delete the trailer from the system and repeat the
setup and calibration process.
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Description
Message
Displays when you exceed the maximum controllable trailer angle for
the system. Place your vehicle in drive (D) and pull forward to get yo\
ur
vehicle and trailer back to an in-line position, then activate the syste\
m
by selecting the connected trailer and following the instructions on
the touchscreen.
If this message consistently displays, you may need to repeat the
trailer setup and calibration. Delete the trailer from the system and
repeat the setup and calibration process.
Stop now. Deactivated by trailer angle.
Displays when the system can no longer steer the vehicle and you
must take over steering.
Pro Trailer Backup Assist™ Stop Now Take Control of Steering Wheel
These messages display when the system does not detect the trailer.
Make sure the rear camera is clean, and the sticker is clearly visible
in the camera image. You can also move the trailer forward or back-
ward to change the trailer position and lighting conditions
If these messages continue to display, visit your authorized dealer to
have your vehicle checked.
Pro Trailer Backup Assist™ Trailer Not Detected. Shift to Park Press
Knob to Exit
Pro Trailer Backup Assist™ Trailer Not Detected. Refer to Owner's
Manual. Press Knob to Exit
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Description
Message
Display when the camera system cannot detect the trailer and requires
trailer movement to enable trailer detection. Drive forward above
2 mph (3 km/h) to initialize the system.
Pro Trailer Backup Assist™ Trailer Not Detected Pull Forward to
Initialize Press Knob to Exit
Displays when your vehicle is backing up but the system is not activ-
ated. Select the connected trailer on the touchscreen and follow the
instructions to activate the system.
This message also displays when you back up during the calibration
process.
Pro Trailer Backup Assist™ Stop Now System Not Active Press Knob
to Exit
Displays when the system turns on and is available to use.
Pro Trailer Backup Assist™ Backup Slowly Turn Knob to Steer Press
Knob to Exit
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TRAILER BACKUP ASSISTANCE –
FREQUENTLY ASKED QUESTIONS
Why does the trailer not reverse straight?
Verify the sticker is correctly applied.
Other factors such as the hitch
connection, road camber, road slope
and trailer suspension could influence
how straight the system can reverse the
trailer when the control knob is not
turned. You can compensate for the
trailer drifting to the right or left by
slowly turning the knob until the trailer
is following your desired path and then
holding the knob in that position. What does it mean if the system remains
on one message for an extended time
during calibration?
The camera could need to be cleaned,
the sticker could be blocked, the
drawbar could be outside the allowed
range of 9–18 in (23–46 cm) or you
could need to move to a different area
to change the lighting and background.
Verify the sticker is in the proper
location.
See Applying the Trailer
Reversing Aid Sticker (page 364). You
can move to a different area or change
the direction you are driving or setup
the system at a different time of day.
Some trailers are not compatible with
the sticker and camera system.
What does it mean if the system pauses
during calibration? There could be steering input or trailer
movement during the straight drive
portion of the calibration process. What does it mean if the system displays
hold steering steady during turn?
Part of the calibration process for the
sticker setup requires a steady turn. If
you are continually moving the steering
wheel during the turn, this delays the
calibration process. To enable the
calibration process, hold the steering
wheel at the same position when
turning.
What does it mean if the system displays
that it is not available? There could be a sub-system that the
system uses that is not correctly
operating or there could be a battery
voltage issue. If the system continues
to display it is not available, visit your
authorized dealer to have your vehicle
checked.
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What does it mean if the system displays
that driving is required to initialize steering?
The steering system needs to learn
internal parameters to fully turn on the
feature. Drive your vehicle straight
forward above 25 mph (40 km/h) for
approximately 5 minutes. This could also
occur when your vehicle is new, there
is a battery voltage issue or if the
steering system has been serviced.
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What does it mean if the trailer is at its
maximum angle or the system deactivated
by trailer angle?
You are at the maximum controllable
trailer angle for the system. Place your
vehicle in drive (D) and pull forward to
get the truck and trailer back to an
in-line position. If this message
consistently displays, this could indicate
the sticker is incorrectly applied, the
trailer needs to be recalibrated or the
drawbar or the trailer dimensions are
outside of the supported range. The
system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of 9–18 in
(23–46 cm) when installed. The system
is designed to work with trailers that
have a hitch point to center of the axle
or axles measurement of
6–33 ft
(1.85–10.05 m). Do not attempt to use
drawbars or trailers that have a length
outside of this range as the system
performance degrades and could cause
improper system function. Check that
the correct trailer is selected in the touchscreen. Verify the sticker is
correctly applied and check that the
drawbar and the trailer dimensions are
within the allowed range. Then, delete
the trailer from the system and repeat
the setup process to calibrate the trailer.
What does it mean when the system tells
you to take control of the steering wheel? The system is no longer steering the
vehicle and you must take over steering.
There are four reasons the system could
display this message. The first reason
the system could display this message
is that you have touched the steering
wheel when the system is steering. The
second reason the system could display
this message is that you have exceeded
the maximum speed for the feature. The
third reason the system could display
this message is that the trailer is not
detected. The final reason the system
could display this message is that an
internal condition for system operation
is not met that requires your vehicle to
return to manual control of the steering. What does it mean if the system does not
detect a trailer?
The system requires a clear view of the
sticker placed on the trailer. You must
keep the camera lens and sticker clean
for the system to correctly operate. If
the system cannot initially detect the
trailer, it could be necessary for you to
change the lighting conditions by
moving your vehicle and trailer or
waiting until the conditions change. See
Applying the Trailer Reversing Aid
Sticker (page 364). Some trailers are not
compatible with the sticker and camera
system.
Note: The system is designed to be used
with the same trailer connection every time
you choose the trailer from the touchscreen.
When using a different drawbar or a different
pin hole on drawbars with more than one,
connecting the drawbar to your vehicle
affects the trailer position and you may need
to repeat the trailer setup and calibration
process.
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WHAT IS TRAILER REVERSE
GUIDANCE
Trailer reverse guidance provides views and
graphics on the touchscreen to help you
steer your vehicle when you backup a trailer.
HOW DOES TRAILER REVERSE
GUIDANCE WORK
Trailer reverse guidance uses a sticker to
detect the trailer angle relative to the towing
vehicle and provides instructions, graphics
and camera views on the touchscreen.
TRAILER REVERSE GUIDANCE
PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
WARNING:
This system is an extra
driving aid. It does not replace your
attention and judgment, or the need to
apply the brakes. This system does NOT
automatically brake your vehicle. If you fail
to press the brake pedal when necessary,
you may collide with another vehicle.
Note: The system is not a substitute for safe
driving practices. Always be aware of your
vehicle and trailer combination, and the
surrounding environment.
Note: The system does not detect or prevent
your vehicle or trailer from making contact
with obstacles in the surrounding
environment.
Note: The front end of your vehicle swings
out when changing the direction of the
trailer. Note:
In certain conditions, the trailer could
turn faster or the trailer angle could increase
more than anticipated. Always monitor the
clearance between the trailer and vehicle
and the surroundings.
SETTING UP TRAILER REVERSE
GUIDANCE FOR A CONVENTIONAL
TRAILER
CONFIGURING THE TRAILER
You must configure a trailer in the system to
use trailer reverse guidance. This is a
one-time setup process and the trailer
information is saved in the system for the
next time you use that trailer.
The system only works with conventional
trailers. It does not work with other types
including fifth-wheel and gooseneck trailers.
The following illustration shows examples of
conventional trailers on the left-hand side.
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