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INTEGRATED TRAILER BRAKE
CONTROLLER – FREQUENTLY ASKED
QUESTIONS
How do I determine if there is an issue with
the wiring on my vehicle?
A message displays accompanied by a
single tone, when no trailer is
connected. This indicates that the issue
is between the trailer brake controller
and the 7-pin connector at the bumper.
How do I determine if there is an issue with
the wiring on my trailer? A message only displays with a trailer
connected. Consult your trailer dealer
for assistance.
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HOW DOES TRAILER SWAY
CONTROL WORK
The system applies the brakes to the
individual wheels and reduces engine torque
to aid vehicle stability.
If the trailer begins to sway, the stability
control lamp flashes and the message Trailer
Sway Reduce Speed appears in the
information display.
Stop your vehicle as soon as it is safe to do
so. Check the vertical weight on the tow ball
and trailer load distribution. TRAILER SWAY CONTROL
PRECAUTIONS WARNING:
Turning off trailer sway
control increases the risk of loss of vehicle
control, serious injury or death. Ford does
not recommend disabling this feature
except in situations where speed reduction
may be detrimental (such as hill climbing),
the driver has significant trailer towing
experience, and can control trailer sway
and maintain safe operation.
Note: This feature only activates when
significant trailer sway occurs.
Note: This feature does not prevent trailer
sway, but reduces it once it begins.
Note: This feature cannot stop all trailers
from swaying.
Note: In some cases, if vehicle speed is too
high, the system may activate multiple times,
gradually reducing vehicle speed. SWITCHING TRAILER SWAY
CONTROL ON AND OFF
1. Press
Features on the touchscreen.
2. Press
Towing.
3. Switch
Trailer Sway Control on or off.
The system turns on each time you start your
vehicle.
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Configuring the Trailer in the
Touchscreen
1.
Press the button to switch the system on. 2. Press Add Trailer on the touchscreen.
3. Follow the directions on the touchscreen
to enter the trailer name, then proceed
to the sticker setup.
See Applying the
Trailer Reversing Aid Sticker (page 364).
APPLYING THE TRAILER REVERSING
AID STICKER
Place the sticker in an area visible by the rear
view camera. The entire sticker must be
within
4–19 in (10–48 cm) from the center of
the hitch ball, as shown in the following
illustration. Use the sticker placement card and a tape
measure to determine the appropriate area
to place the sticker. The sticker is in the back
cover pocket of your quick start guide. Make
sure the entire sticker is within the green
zone between the two arcs or distance
markers on the diagram, and is also visible
in the rear view camera display.
Once you have found the correct location,
place the sticker.
Note:
Make sure nothing can obstruct the
rear view camera's view of the sticker such
as a jack handle or wiring.
Note: Position the sticker on a flat, dry and
clean horizontal surface. For best results,
apply the sticker when temperatures are
above
32°F (0°C).
Note: Do not move stickers after placing
them. Do not re-use any stickers if removed.
Note: You can purchase additional stickers
through your authorized dealer.
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SWITCHING TRAILER BACKUP
ASSISTANCE ON AND OFF Press the button and use the touchscreen
to select the connected trailer.
Note:
A trailer must be configured to use
trailer backup assistance. See Connecting
a Trailer (page 346).
Note: If you use the steering wheel when
using trailer backup assistance, the system
turns off and a message displays in the
touchscreen.
Note: If the trailer was connected just prior
to turning the system on, you may need to
drive forward to initialize the system. Follow
the instructions on the touchscreen to
activate the system.
USING THE TRAILER BACKUP
ASSISTANCE CONTROLLER
Use the control knob to steer the trailer. Take
your hands off the steering wheel and turn
the control knob instead. The control knob
acts as the steering control for the trailer. Turn and hold counterclockwise to make the
trailer go left.
Turn and hold clockwise to make the trailer
go right.
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TRAILER BACKUP ASSISTANCE – TROUBLESHOOTING
TRAILER BACKUP ASSISTANCE – INFORMATION MESSAGES
Description
Message
Displays when the system turns on and is initializing.
Detecting Trailer Please Wait…
A condition exists that prevents the system from turning on. If the
message continues to display, visit your authorized dealer to have
your vehicle checked.
Pro Trailer Backup Assist™ System is Not Available
The steering system needs to learn internal parameters to fully enable
the feature. Drive your vehicle straight forward above 25 mph
(40 km/h) for approximately 5 minutes.
Pro Trailer Backup Assist™ Driving Required to Initialize Steering Press
Knob to Exit
Displays when you reach the maximum controllable trailer angle for
the system. Place your vehicle in drive (D) and pull forward to get th\
e
truck and trailer back to an in-line position.
Pro Trailer Backup Assist™ Stop now Maximum trailer angle Press
Knob to Exit
If this message consistently displays, you may need to repeat the
trailer calibration. Delete the trailer from the system and repeat the
setup and calibration process.
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Description
Message
Displays when you exceed the maximum controllable trailer angle for
the system. Place your vehicle in drive (D) and pull forward to get yo\
ur
vehicle and trailer back to an in-line position, then activate the syste\
m
by selecting the connected trailer and following the instructions on
the touchscreen.
If this message consistently displays, you may need to repeat the
trailer setup and calibration. Delete the trailer from the system and
repeat the setup and calibration process.
Stop now. Deactivated by trailer angle.
Displays when the system can no longer steer the vehicle and you
must take over steering.
Pro Trailer Backup Assist™ Stop Now Take Control of Steering Wheel
These messages display when the system does not detect the trailer.
Make sure the rear camera is clean, and the sticker is clearly visible
in the camera image. You can also move the trailer forward or back-
ward to change the trailer position and lighting conditions
If these messages continue to display, visit your authorized dealer to
have your vehicle checked.
Pro Trailer Backup Assist™ Trailer Not Detected. Shift to Park Press
Knob to Exit
Pro Trailer Backup Assist™ Trailer Not Detected. Refer to Owner's
Manual. Press Knob to Exit
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Description
Message
Display when the camera system cannot detect the trailer and requires
trailer movement to enable trailer detection. Drive forward above
2 mph (3 km/h) to initialize the system.
Pro Trailer Backup Assist™ Trailer Not Detected Pull Forward to
Initialize Press Knob to Exit
Displays when your vehicle is backing up but the system is not activ-
ated. Select the connected trailer on the touchscreen and follow the
instructions to activate the system.
This message also displays when you back up during the calibration
process.
Pro Trailer Backup Assist™ Stop Now System Not Active Press Knob
to Exit
Displays when the system turns on and is available to use.
Pro Trailer Backup Assist™ Backup Slowly Turn Knob to Steer Press
Knob to Exit
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TRAILER BACKUP ASSISTANCE –
FREQUENTLY ASKED QUESTIONS
Why does the trailer not reverse straight?
Verify the sticker is correctly applied.
Other factors such as the hitch
connection, road camber, road slope
and trailer suspension could influence
how straight the system can reverse the
trailer when the control knob is not
turned. You can compensate for the
trailer drifting to the right or left by
slowly turning the knob until the trailer
is following your desired path and then
holding the knob in that position. What does it mean if the system remains
on one message for an extended time
during calibration?
The camera could need to be cleaned,
the sticker could be blocked, the
drawbar could be outside the allowed
range of 9–18 in (23–46 cm) or you
could need to move to a different area
to change the lighting and background.
Verify the sticker is in the proper
location.
See Applying the Trailer
Reversing Aid Sticker (page 364). You
can move to a different area or change
the direction you are driving or setup
the system at a different time of day.
Some trailers are not compatible with
the sticker and camera system.
What does it mean if the system pauses
during calibration? There could be steering input or trailer
movement during the straight drive
portion of the calibration process. What does it mean if the system displays
hold steering steady during turn?
Part of the calibration process for the
sticker setup requires a steady turn. If
you are continually moving the steering
wheel during the turn, this delays the
calibration process. To enable the
calibration process, hold the steering
wheel at the same position when
turning.
What does it mean if the system displays
that it is not available? There could be a sub-system that the
system uses that is not correctly
operating or there could be a battery
voltage issue. If the system continues
to display it is not available, visit your
authorized dealer to have your vehicle
checked.
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