How Does 911 Assist Work..........................74
Emergency Call Requirements...................74
Emergency Call Limitations.........................75
Keys and Remote Controls
Remote Control Limitations.........................76
Using the Remote Control...........................76
Sounding the Panic Alarm...........................77
Locating Your Vehicle...................................77
Changing the Remote Control Battery.........................................................................77
Replacing a Lost Key or Remote Control.........................................................................78
Programming the Remote Control............78
Keys and Remote Controls –Troubleshooting........................................80
Phone as a Key
What Is Phone As a Key................................81
Phone as a Key Limitations..........................81
Programming Your Phone............................81
Using the Valet Mode...................................82
Using the Backup Start Passcode.............82
Phone as a Key – Troubleshooting...........83
MyKey™
Principle of Operation..................................85
Creating a MyKey..........................................86
Clearing All MyKeys......................................87
Checking MyKey System Status................88
Using MyKey With Remote Start Systems.........................................................................88
MyKey – Troubleshooting...........................88
Doors and Locks
Operating the Doors From Outside YourVehicle.........................................................90
Operating the Doors From Inside YourVehicle..........................................................91
Autounlock.......................................................91
Autolock...........................................................92
Mislock.............................................................92
Doors and Locks Audible Warnings.........92
Doors and Locks – Troubleshooting........93
Keyless Entry
Locating the Keyless Entry Keypad..........94
Keyless Entry Limitations.............................94
Keyless Entry Settings..................................94
Using Keyless Entry......................................94
Locking and Unlocking the Doors UsingKeyless Entry..............................................95
Keyless Entry – Troubleshooting...............96
Keyless Entry Keypad
What Is the Keyless Entry Keypad.............97
Keyless Entry Keypad Limitations..............97
Locating the Keyless Entry Keypad...........97
Keyless Entry Keypad Master Access Code.........................................................................97
Keyless Entry Keypad Personal AccessCodes...........................................................98
Using the Keyless Entry Keypad................99
Keyless Entry Keypad – Troubleshooting.......................................................................100
Easy Entry and Exit
How Does Easy Entry and Exit Work.......101
Switching Easy Entry and Exit On and Off........................................................................101
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Locking the Rear Window Controls.........133
Interior Mirror
Interior Mirror Precautions.........................134
Auto-Dimming Interior Mirror....................134
Exterior Mirrors
Adjusting the Exterior Mirrors...................135
Folding the Exterior Mirrors - VehiclesWith: Manual Folding Mirrors................135
Folding the Exterior Mirrors - VehiclesWith: Power Folding Mirrors..................135
Auto-Dimming Exterior Mirror...................136
Moonroof
Opening and Closing the Sun Shade......137
Opening and Closing the Moonroof........137
Venting the Moonroof.................................138
Moonroof Bounce-Back.............................138
Instrument Cluster
Instrument Cluster Overview....................139
Tachometer....................................................140
Speedometer................................................140
Fuel Gauge....................................................140
Engine Coolant Temperature Gauge.......141
Engine Oil Pressure Gauge........................141
Transmission Fluid Temperature Gauge........................................................................141
12V Battery Gauge........................................141
What Are the Instrument Cluster WarningLamps...........................................................141
Instrument Cluster Warning Lamps..........141
What Are the Instrument Cluster Indicators.......................................................................143
Instrument Cluster Indicators....................143
Instrument Cluster Display
Using the Instrument Cluster DisplayControls......................................................145
Instrument Cluster Display Main Menu.......................................................................146
Trip Computer................................................147
Customizing the Instrument Cluster Display.......................................................................149
Personalized Settings.................................150
Remote Start
What Is Remote Start...................................153
Remote Start Precautions..........................153
Remote Start Limitations............................153
Enabling Remote Start................................153
Remotely Starting and Stopping theVehicle........................................................153
Extending the Remote Start Duration.......................................................................154
Remote Start Remote Control Indicators.......................................................................154
Remote Start Settings.................................154
Climate Control
Identifying the Climate Control Unit........156
Switching Climate Control On and Off.......................................................................156
Switching Recirculated Air On and Off.......................................................................156
Switching Air Conditioning On and Off.......................................................................156
Switching Maximum Defrost On and Off.......................................................................156
Switching Maximum Cooling On and Off.......................................................................156
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
This device complies with Part 15 of the FCCRules and with Industry Canadalicense-exempt RSS standard(s). Operationis subject to the following two conditions: (1)This device may not cause harmfulinterference, and (2) This device must acceptany interference received, includinginterference that may cause undesiredoperation.
Make sure a valid remote control is within5 ft (1.5 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 90).
Lock
Press the button to lock all doors.See Unlocking and Locking theDoors Using the Remote Control(page 90).
Remote Start (If Equipped)
Press the button to remote start.See Remotely Starting andStopping the Vehicle (page 153).
Liftgate (If Equipped)
Press the button to open or closethe liftgate. See Opening theLiftgate (page 102).
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 77).
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Note:If your programmed remote controlsare lost or stolen and you do not have anextra coded remote, you need to have yourvehicle towed to an authorized dealer. Storean extra programmed remote away fromyour vehicle in a safe place to help preventany inconvenience. Contact an authorizeddealer to purchase additional spare orreplacement remotes.
You must have two previously programmedremote controls inside your vehicle and thenew unprogrammed remote controls readilyaccessible. Contact an authorized dealer tohave the spare remote control programmedif two previously programmed remotes arenot available. Make sure that your vehicleis off before beginning this procedure. Makesure that you close all the doors beforebeginning and that they remain closedthroughout the procedure. Perform all stepswithin 30 seconds of starting the sequence. Stop and wait for at least one minute beforestarting again if you perform any steps outof sequence.
Read and understand the entire procedurebefore you begin.
1.Place the first programmed remote in thebackup slot inside the center console,with your foot off the brake pedal pressand release the push button ignitionswitch.
2.Wait five seconds and then press andrelease the push button ignition switchagain.
3.Remove the remote control.
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4.Within 10 seconds, place a secondprogrammed remote control in thebackup slot. Press and release the pushbutton ignition switch.
5.Wait five seconds and then press andrelease the push button ignition switchagain. Keep the ignition on for at leastthree seconds, but no more than 10seconds.
6.Remove the remote control.
7.Place the unprogrammed remote controlin the backup slot and press and releasethe push button ignition switch.
Programming is now complete. With yourfoot on the brake pedal, press the pushbutton ignition switch to verify the remotecontrol functions operate and your vehiclestarts with the new remote control.
If programming was not successful, wait 10seconds and repeat Steps 1 through 7. If youare still unsuccessful, take your vehicle to anauthorized dealer.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace Soon
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phonein place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make andmodel of your phone, phone location andphysical obstructions.
The following items could impact Phone asa Key performance or prevent functionalityin some cases:
•The typical operating range for Phone asa Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metal objectsor other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as aKey:
1.Visit your device's app store to downloadthe Lincoln Way app.
2.Create or sign-in to the Lincoln Way appand add the vehicle identification numberto your account.
3.Once you add the vehicle identificationnumber, follow the prompts in the LincolnWay app to complete the Sync ConnectAuthorization process.
4.After the vehicle authorizes, you cansetup Phone as a Key following theprompts in the Lincoln Way app.
5.After Phone as a Key is setup, you cansetup the Backup Start Passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new Backup Start Passcodewith you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to youraccount, you can delete it from your phone.If not, reset Phone as a Key using thefollowing steps:
1.Press Settings on the touchscreen.
2.Press General.
3.Press Reset.
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5.Press the brake pedal and the ignitionbutton within 20 seconds to start thevehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five attempts of tryingto enter a Backup Start Passcode, resettinga current passcode or entering an incorrectValet Mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the system allowscodes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle has Phone as aKey?
The touchscreen shows the Phone as aKey reset option if your vehicle hasPhone as a Key. If you have registeredyour vehicle through the Lincoln Wayapp, a control button appears on thehome screen of the Lincoln Way app.
What happens if I cannot unlock the vehiclewith Phone as a Key?
Attempt to move your phone closer tothe vehicle. Check that the Lincoln Wayapp is still running and that the Phoneas a Key control screen showsconnected. If the phone is connected,attempt to press the remote unlockbutton in the Lincoln Way app. If thephone is not connected or the remoteunlock button does not work in theLincoln Way app, attempt to force closeand restart the app.
Why do I get a No Key Detected messagein the instrument cluster display when I amusing Phone as a Key and my phone is inthe car?
Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection. Move the phone closer tothe center of the vehicle near the cupholder or center console. Verify yourPhone as a Key is still active, enabledand has not been revoked.
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What do I do if my phone is lost, damaged,or the battery has depleted?
Use the Backup Start Passcode that youcreated to protect you in the event thatyou lose your phone, damage it, or thebattery depletes. See Using theBackup Start Passcode (page 82).
How many phones can I use for Phone asa Key?
You can program and activate up to fourphones with Phone as a Key to yourvehicle.
How does a valet drive my car if I only usemy Phone as a Key?
Have the valet use the temporary valetpasscode that you created when usingvalet mode. See Using the Valet Mode(page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to get anew Phone as a Key?
Remove the Phone as a Key that waspreviously associated with your phoneor reset Phone as a Key from yourvehicle, and then request a new Phoneas a Key. See Programming YourPhone (page 81).
Why can I not remotely start the vehiclewith my Phone as a Key?
Using the Lincoln Way app, verify yourPhone as a Key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but Phone as a Key setup isnot complete, complete the setup ofyour Phone as a Key, as prompted fromthe Lincoln Way app. See ProgrammingYour Phone (page 81).
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