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ROADSIDE ASSISTANCE
Vehicles sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln offers a complimentaryroadside assistance program. This programis separate from the New Vehicle LimitedWarranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km),whichever comes first, for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare. Forvehicles with an unusable tire inflationkit, we provide towing service.
•Battery jump start.
•Lock-out assistance - key replacementcost is the client's responsibility.
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140 or contactRoadside Assistance using the Lincoln Waymobile app.
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Note:A coolant concentration of 40%provides improved overheat protection.Coolant concentrations below 40% decreasethe overheat and corrosion protectioncharacteristics of the coolant and couldcause engine damage.
Coolant Change
WARNING: Do not dispose of coolantin the household refuse or the publicsewage system. Use an authorized wastedisposal facility.
Change the coolant at specific mileageintervals. Refer to the scheduledmaintenance information. See NormalScheduled Maintenance (page 467).
Note:Dispose of used coolant in theappropriate manner.
Follow your community's regulations andstandards for recycling and disposing ofautomotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambient temperature,vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,the coolant temperature gaugemoves toward the red zone:
A warning lamp illuminates and amessage may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternating cylinderoperation. Each disabled cylinder acts as anair pump and cools the engine.
When this occurs, your vehicle still operates,however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, you canre-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for useduring emergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest ina safe location and seek immediate repairs.When in fail-safe mode, your vehicle willhave limited power, will not be able tomaintain high-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
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For a complete listing of the accessories thatare available for your vehicle, please contactyour authorized dealer or visit the onlinestore website:
Web Address (United States)
https://accessories.lincoln.com/
Web Address (Canada)
www.lincolncanada.com
We will repair or replace any properlyauthorized dealer-installed Lincoln OriginalAccessory found to be defective infactory-supplied materials or workmanshipduring the warranty period, as well as anycomponent damaged by the defectiveaccessories.
We will warrant your Lincoln OriginalAccessory through the warranty that providesthe greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Lincoln Licensed Accessories
The accessory manufacturer designs,develops and therefore warrants LincolnLicensed Accessories, and does not designor test these accessories to Lincolnengineering requirements. Contact anauthorized Lincoln dealer for the accessorymanufacturer's limited warranty details andrequest a copy of the Lincoln LicensedAccessories product limited warranty fromthe accessory manufacturer. See yourwarranty guide for more information.
For maximum vehicle performance, keep thefollowing information in mind when addingaccessories or equipment to your vehicle:
•When adding accessories, equipment,passengers and luggage to your vehicle,do not exceed the total weight capacityof the vehicle or of the front or rear axle(GVWR or GAWR as indicated on theSafety Compliance Certification label). Ask an authorized dealer for specificweight information.
•The Federal CommunicationsCommission (FCC) and Canadian RadioTelecommunications Commission (CRTC)regulate the use of mobilecommunications systems that have radiotransmitters, for example two-way radios,telephones and theft alarms. Any suchequipment installed in your vehicleshould comply with FederalCommunications Commission (FCC) andCanadian Radio TelecommunicationsCommission (CRTC) regulations andshould only be installed by an authorizeddealer.
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