
Contacting Us
Contacting Us..................................................15
Introduction
About This Publication..................................17
Using This Publication...................................18
Symbols Glossary
Symbols Used on Your Vehicle...................19
Data Privacy
Data Privacy....................................................22
Service Data....................................................23
Event Data.......................................................24
Settings Data..................................................24
Connected Vehicle Data.............................25
Mobile Device Data......................................25
Emergency Call System Data.....................26
Visual Search
Steering Wheel...............................................27
Instrument Panel............................................29
Center Console...............................................31
Vehicle Interior...............................................33
Front Exterior..................................................35
Rear Exterior....................................................37
Child Safety
Child Safety Precautions.............................39
Child Restraint Anchor Points.....................40
Child Restraints...............................................41
Installing Child Restraints............................44
Booster Seats.................................................49
Child Safety Locks.........................................52
Seatbelts
Seatbelt Precautions....................................53
Fastening and Unfastening the Seatbelts.........................................................................54
Sensitive Locking Mode..............................55
Automatic Locking Mode............................55
Adjusting the Seatbelts During Pregnancy........................................................................56
Adjusting the Seatbelt Height....................57
Seatbelt Reminder.........................................57
Checking the Seatbelts.................................61
Seatbelt Extensions.......................................61
Personal Safety System™
What Is the Personal Safety System.........63
How Does the Personal Safety SystemWork..............................................................63
Personal Safety System Components.........................................................................63
Airbags
How Do the Front Airbags Work...............64
How Do the Side Airbags Work.................64
How Do the Knee Airbags Work...............65
How Does the Safety Canopy™ Work.......66
Airbag Precautions........................................67
Properly Adjusting the Driver and FrontPassenger Seats........................................68
Children and Airbags....................................68
Front Passenger Sensing System.............68
Crash Sensors and Airbag Indicator.........72
Disposing of Airbags.....................................73
911 Assist
What Is 911 Assist...........................................74
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How Does 911 Assist Work..........................74
Emergency Call Requirements...................74
Emergency Call Limitations.........................75
Keys and Remote Controls
Remote Control Limitations.........................76
Using the Remote Control...........................76
Sounding the Panic Alarm...........................77
Locating Your Vehicle...................................77
Changing the Remote Control Battery.........................................................................77
Replacing a Lost Key or Remote Control.........................................................................78
Programming the Remote Control............78
Keys and Remote Controls –Troubleshooting........................................80
Phone as a Key
What Is Phone As a Key................................81
Phone as a Key Limitations..........................81
Programming Your Phone............................81
Using the Valet Mode...................................82
Using the Backup Start Passcode.............82
Phone as a Key – Troubleshooting...........83
MyKey™
Principle of Operation..................................85
Creating a MyKey..........................................86
Clearing All MyKeys......................................87
Checking MyKey System Status................88
Using MyKey With Remote Start Systems.........................................................................88
MyKey – Troubleshooting...........................88
Doors and Locks
Operating the Doors From Outside YourVehicle.........................................................90
Operating the Doors From Inside YourVehicle..........................................................91
Autounlock.......................................................91
Autolock...........................................................92
Mislock.............................................................92
Doors and Locks Audible Warnings.........92
Doors and Locks – Troubleshooting........93
Keyless Entry
Locating the Keyless Entry Keypad..........94
Keyless Entry Limitations.............................94
Keyless Entry Settings..................................94
Using Keyless Entry......................................94
Locking and Unlocking the Doors UsingKeyless Entry..............................................95
Keyless Entry – Troubleshooting...............96
Keyless Entry Keypad
What Is the Keyless Entry Keypad.............97
Keyless Entry Keypad Limitations..............97
Locating the Keyless Entry Keypad...........97
Keyless Entry Keypad Master Access Code.........................................................................97
Keyless Entry Keypad Personal AccessCodes...........................................................98
Using the Keyless Entry Keypad................99
Keyless Entry Keypad – Troubleshooting.......................................................................100
Easy Entry and Exit
How Does Easy Entry and Exit Work.......101
Switching Easy Entry and Exit On and Off........................................................................101
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Automatic Transmission Positions...........210
Shifting Your Vehicle Into Gear..................211
Automatic Transmission Position Indicators........................................................................211
Manually Shifting Gears.............................212
Temporary Neutral Mode...........................212
Automatic Return to Park (P).....................213
Manual Park Release...................................214
Automatic Transmission Audible Warnings.......................................................................216
Automatic Transmission – Troubleshooting.......................................................................216
All-Wheel Drive
How Does All-Wheel Drive Work.............218
All-Wheel Drive Precautions.....................218
All-Wheel Drive Limitations.......................218
All-Wheel Drive – Troubleshooting.........219
Brakes
Brake Precautions......................................220
Anti-Lock Braking System........................220
Brake Over Accelerator............................220
Locating the Brake Fluid Reservoir........220
Checking the Brake Fluid.........................220
Brake Fluid Specification...........................221
Brakes – Troubleshooting.........................221
Electric Parking Brake
What Is the Electric Parking Brake.........223
Applying the Electric Parking Brake.......223
Applying the Electric Parking Brake in anEmergency...............................................223
Manually Releasing the Electric ParkingBrake..........................................................223
Automatically Releasing the ElectricParking Brake..........................................224
Electric Parking Brake Audible Warning......................................................................224
Releasing the Electric Parking Brake if theVehicle Battery Has Run Out of Charge......................................................................224
Electric Parking Brake – Troubleshooting......................................................................224
Hill Start Assist
What Is Hill Start Assist..............................227
How Does Hill Start Assist Work.............227
Hill Start Assist Precautions......................227
Hill Start Assist – Troubleshooting..........227
Auto Hold
How Does Auto Hold Work......................228
Switching Auto Hold On and Off............228
Using Auto Hold..........................................228
Auto Hold Indicators..................................229
Traction Control
How Does Traction Control Work...........230
Switching Traction Control On and Off......................................................................230
Traction Control Indicator.........................230
Traction Control – Troubleshooting.......230
Stability Control
How Does Stability Control Work............231
Switching Stability Control On and Off......................................................................232
Stability Control Indicator..........................232
Stability Control – Troubleshooting........233
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Distance Alert...............................................287
Automatic Emergency Braking................288
Evasive Steering Assist.............................288
Pre-Collision Assist – Troubleshooting......................................................................289
Driver Alert
What Is Driver Alert.....................................291
How Does Driver Alert Work.....................291
Driver Alert Precautions.............................291
Driver Alert Limitations..............................292
Switching Driver Alert On and Off..........292
Driver Alert – Troubleshooting................292
Load Carrying
Load Carrying Precautions.......................293
Locating the Safety ComplianceCertification Labels.................................294
What Is the Gross Axle Weight Rating......................................................................294
What Is the Gross Vehicle Weight Rating......................................................................294
What Is the Maximum Loaded TrailerWeight........................................................294
What Is the Gross Combined WeightRating.........................................................294
Calculating Payload....................................296
Calculating the Load Limit........................296
Roof Rack......................................................298
Luggage Compartment
Installing and Removing the LuggageCompartment Cargo Net......................300
Installing and Removing the LuggageCompartment Cover..............................300
Connecting a Trailer
Connecting a Trailer Precautions...........302
Connecting a Trailer...................................302
Towing a Trailer
Towing a Trailer Precautions....................304
Trailer Brake Precautions..........................304
Towing a Trailer Limitations......................305
Loading Your Trailer...................................305
Trailer Towing Hints....................................305
Launching or Retrieving a Boat or PersonalWatercraft.................................................306
Towing Weights and Dimensions............307
Trailer Sway Control
How Does Trailer Sway Control Work......................................................................309
Trailer Sway Control Precautions............309
Switching Trailer Sway Control On and Off......................................................................309
Driving Hints
Reduced Engine Performance..................310
Cold Weather Precautions.........................310
Breaking-In....................................................310
Driving Economically...................................310
Driving in Special Conditions.....................311
Driving Through Shallow Water................313
Floor Mats......................................................313
Crash and Breakdown
Information
Roadside Assistance...................................315
Switching the Hazard Flashers On and Off.......................................................................316
Jump Starting the Vehicle..........................316
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Post-Crash Alert System.............................318
Automatic Crash Shutoff............................319
Transporting the Vehicle............................319
Towing Your Vehicle
Towing Your Vehicle Precautions.............321
Recreationally Towing Your Vehicle - 2.0L,AWD............................................................321
Recreationally Towing Your Vehicle - 2.0L,FWD.............................................................321
Recreationally Towing Your Vehicle - 2.7L.......................................................................321
Emergency Towing.....................................322
Fuses
Fuse Precautions.........................................323
Under Hood Fuse Box...............................323
Body Control Module Fuse Box..............333
Identifying Fuse Types...............................338
Fuses – Troubleshooting..........................338
Maintenance
Maintenance Precautions.........................339
Opening and Closing the Hood..............339
Under Hood Overview - 2.0L....................341
Under Hood Overview - 2.7L....................343
Engine Oil......................................................345
Checking the Coolant................................347
Changing the Engine Air Filter.................351
Changing the Fuel Filter............................352
Drive Belt Routing Overview - 2.0L........352
Drive Belt Routing Overview - 2.7L.........352
Changing the 12V Battery.........................353
Adjusting the Headlamps.........................355
Exterior Bulbs...............................................358
Interior Bulbs.................................................361
Vehicle Care
Cleaning Products......................................362
Cleaning the Exterior.................................363
Waxing...........................................................365
Cleaning the Interior..................................365
Repairing Minor Paint Damage................367
Body Styling Kits
Body Styling Kit Precautions....................368
Storing Your Vehicle
Preparing Your Vehicle for Storage........369
Removing Your Vehicle From Storage......................................................................370
Wheel and Tire Information
Locating the Tire label................................371
Department of Transportation Uniform TireQuality Grades..........................................371
Information on the Tire Sidewall.............372
Glossary of Tire Terminology....................377
Tire Replacement Requirements.............377
Using Snow Chains....................................380
Tire Care
Checking the Tire Pressures....................382
Inflating the Tires........................................382
Inspecting the Tire for Wear.....................382
Inspecting the Tire for Damage...............383
Inspecting the Wheel Valve Stems.........384
Tire Rotation.................................................384
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The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device. Ifyou no longer plan to use the system or yourvehicle, we recommend you use the masterreset function to erase the storedinformation. See Performing a Master Reset(page 457).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about our privacypolicy, refer to the local Lincoln website.
Note:To find out if your vehicle hasconnectivity technology, visitwww.ConnectedLincoln.com.
EMERGENCY CALL SYSTEM DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to the emergency call system mayalso be capable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, do notactivate the emergency call system.
Note:You cannot deactivate emergency callsystems that are required by law.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that cancall for help.
For more information, please refer to theregional Lincoln website.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag oractivate the fuel pump shut-off. If aconnected cell phone sustains damage orloses its connection to SYNC during a crash,SYNC will search for and try to connect to apreviously paired cell phone. SYNC will thenattempt to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call and SYNC makesa successful call a pre-recorded messageplays for the 911 operator. The occupants inyour vehicle are able to talk with theoperator. Be prepared to provide your name,phone number and location immediatelybecause not all 911 systems are capable ofreceiving this information electronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911 Assistto make an emergency call if you can doit yourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNING: Always place your phonein a secure location in your vehicle so itdoes not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, the systemwill not dial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
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•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetooth®enabled and compatible cell phone toSYNC.
•A connected Bluetooth® enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth® enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number.
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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