2022 LINCOLN NAUTILUS phone

•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetooth®enabled and compatible cell phone toSYNC.
•A connected Bluetooth® enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth® enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number.
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
This device complies with Part 15 of the FCCRules and with Industry Canadalicense-exempt RSS standard(s). Operationis subject to the following two conditions: (1)This device may not cause harmfulinterference, and (2) This device must acceptany interference received, includinginterference that may cause undesiredoperation.
Make sure a valid remote control is within5 ft (1.5 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 90).
Lock
Press the button to lock all doors.See Unlocking and Locking theDoors Using the Remote Control(page 90).
Remote Start (If Equipped)
Press the button to remote start.See Remotely Starting andStopping the Vehicle (page 153).
Liftgate (If Equipped)
Press the button to open or closethe liftgate. See Opening theLiftgate (page 102).
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 77).
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phonein place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make andmodel of your phone, phone location andphysical obstructions.
The following items could impact Phone asa Key performance or prevent functionalityin some cases:
•The typical operating range for Phone asa Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metal objectsor other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as aKey:
1.Visit your device's app store to downloadthe Lincoln Way app.
2.Create or sign-in to the Lincoln Way appand add the vehicle identification numberto your account.
3.Once you add the vehicle identificationnumber, follow the prompts in the LincolnWay app to complete the Sync ConnectAuthorization process.
4.After the vehicle authorizes, you cansetup Phone as a Key following theprompts in the Lincoln Way app.
5.After Phone as a Key is setup, you cansetup the Backup Start Passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new Backup Start Passcodewith you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to youraccount, you can delete it from your phone.If not, reset Phone as a Key using thefollowing steps:
1.Press Settings on the touchscreen.
2.Press General.
3.Press Reset.
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4.Press Lincoln Way Connect Reset.
5.Press Reset All.
6.Confirm you would like to continue witherasing all Phone as a Key, Backup StartPasscodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andLincoln Way Connect settings.
9.Press Continue.
Note:Please wait while the vehicle resetsall the Phone as a Key, Backup StartPasscodes, Lincoln Way Connect Settingsand de-authorize previously authorizedusers.
USING THE VALET MODE
1.Press Settings on the touchscreen.
2.Press Valet Mode.
Note:Have your Backup Start Passcodecompletely setup before using Valet Mode.
Note:Once the system detects a valid Phoneas a Key, the temporary passcode displaysin both the touchscreen and mobile app. Ifthe system does not detect a valid Phone asa Key, it prompts you to enter your BackupStart Passcode. Once validated, thetemporary passcode displays on thetouchscreen.
3.Enter the first five digits of the passcodeon the keyless entry keypad to unlockyour vehicle.
4.Enter the eight-digit passcode on thetouchscreen to start and drive yourvehicle.
To disable Valet Mode, press Exit Valet Modeon the touchscreen. Once the system detectsan authorized Phone as a Key, it disables. Ifthe system does not detect a valid Phone asa Key, it prompts you to enter your BackupStart Passcode. Once validated, Valet Modedisables.
USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle withPhone as a Key, follow the steps below:
1.Press the brake pedal and the ignitionbutton. If the system does not detect avalid Phone as a Key, a message appearsand the system prompts you for yourBackup Start Passcode.
Note:Make sure you have Phone as a Keyactive on at least one phone to use thepreviously created Backup Start Passcode.
Note:If the Backup Start Passcode screendoes not appear, it is necessary to press theignition button again.
2.Use the touchscreen to enter yourBackup Start Passcode.
3.After entering your Backup StartPasscode, you must press Enter within30 seconds.
4.Once the system validates the BackupStart Passcode, a message alerts you tostart your vehicle.
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5.Press the brake pedal and the ignitionbutton within 20 seconds to start thevehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five attempts of tryingto enter a Backup Start Passcode, resettinga current passcode or entering an incorrectValet Mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the system allowscodes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle has Phone as aKey?
The touchscreen shows the Phone as aKey reset option if your vehicle hasPhone as a Key. If you have registeredyour vehicle through the Lincoln Wayapp, a control button appears on thehome screen of the Lincoln Way app.
What happens if I cannot unlock the vehiclewith Phone as a Key?
Attempt to move your phone closer tothe vehicle. Check that the Lincoln Wayapp is still running and that the Phoneas a Key control screen showsconnected. If the phone is connected,attempt to press the remote unlockbutton in the Lincoln Way app. If thephone is not connected or the remoteunlock button does not work in theLincoln Way app, attempt to force closeand restart the app.
Why do I get a No Key Detected messagein the instrument cluster display when I amusing Phone as a Key and my phone is inthe car?
Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection. Move the phone closer tothe center of the vehicle near the cupholder or center console. Verify yourPhone as a Key is still active, enabledand has not been revoked.
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What do I do if my phone is lost, damaged,or the battery has depleted?
Use the Backup Start Passcode that youcreated to protect you in the event thatyou lose your phone, damage it, or thebattery depletes. See Using theBackup Start Passcode (page 82).
How many phones can I use for Phone asa Key?
You can program and activate up to fourphones with Phone as a Key to yourvehicle.
How does a valet drive my car if I only usemy Phone as a Key?
Have the valet use the temporary valetpasscode that you created when usingvalet mode. See Using the Valet Mode(page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to get anew Phone as a Key?
Remove the Phone as a Key that waspreviously associated with your phoneor reset Phone as a Key from yourvehicle, and then request a new Phoneas a Key. See Programming YourPhone (page 81).
Why can I not remotely start the vehiclewith my Phone as a Key?
Using the Lincoln Way app, verify yourPhone as a Key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but Phone as a Key setup isnot complete, complete the setup ofyour Phone as a Key, as prompted fromthe Lincoln Way app. See ProgrammingYour Phone (page 81).
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PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keys can beactivated with these restricted modes.
Any keys that remain unprogrammed arereferred to as administrator keys or adminkeys. They can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you canaccess the following information by usingthe information display to determine:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle traveledwith a MyKey.
Note:Switch the vehicle on to use thesystem.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with push-button start,when both a MyKey and an admin key arepresent, the vehicle will recognize the adminkey when you switch the vehicle on.
Non-Configurable Settings
The following settings cannot be changedby an admin key user:
•Seatbelt reminder. You cannot disablethis feature. The audio system will mutewhen the driver and front-seat passengerseatbelts are not fastened.
•Early low fuel or charge. The low-fuel orlow charge warning activates earlier,giving the MyKey user more time to refuelor recharge.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput when the vehicle is in any gearother than park (P), or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if available on your vehicle.
Note:If a phone is connected using AppleCarPlay or Android Auto when driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. If the vehicle comes withsatellite radio, the adult content is notrestricted.
Note:The audio system may not mute witha basic AM/FM radio.
Note:You may be able to turn the lanedeparture warning feature off, but thefeature will automatically re-activate withevery new key cycle.
Configurable Settings
With an admin key, you can configure certainMyKey settings when you first create aMyKey and before you restart the vehicle.You can also change the settings afterwardwith an admin key.
Note:Available vehicle features will appearin your information display, providing youwith choices to switch them on or off, or toselect a more specific setting.
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LOCATING THE KEYLESS ENTRY
KEYPAD
The keypad is near the driver window andilluminates when you touch it.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and Off
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlocking functionallowing you to unlock only the driver doorwhen you touch the unlock sensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function so thatonly the driver door unlocks, you can unlockall of the other doors from inside your vehicleusing the power door lock control. You canunlock individual doors by pulling the interiordoor handles on those doors.
USING KEYLESS ENTRY
Unlocking the Doors
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