Note:If your programmed remote controlsare lost or stolen and you do not have anextra coded remote, you need to have yourvehicle towed to an authorized dealer. Storean extra programmed remote away fromyour vehicle in a safe place to help preventany inconvenience. Contact an authorizeddealer to purchase additional spare orreplacement remotes.
You must have two previously programmedremote controls inside your vehicle and thenew unprogrammed remote controls readilyaccessible. Contact an authorized dealer tohave the spare remote control programmedif two previously programmed remotes arenot available. Make sure that your vehicleis off before beginning this procedure. Makesure that you close all the doors beforebeginning and that they remain closedthroughout the procedure. Perform all stepswithin 30 seconds of starting the sequence. Stop and wait for at least one minute beforestarting again if you perform any steps outof sequence.
Read and understand the entire procedurebefore you begin.
1.Place the first programmed remote in thebackup slot inside the center console,with your foot off the brake pedal pressand release the push button ignitionswitch.
2.Wait five seconds and then press andrelease the push button ignition switchagain.
3.Remove the remote control.
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4.Within 10 seconds, place a secondprogrammed remote control in thebackup slot. Press and release the pushbutton ignition switch.
5.Wait five seconds and then press andrelease the push button ignition switchagain. Keep the ignition on for at leastthree seconds, but no more than 10seconds.
6.Remove the remote control.
7.Place the unprogrammed remote controlin the backup slot and press and releasethe push button ignition switch.
Programming is now complete. With yourfoot on the brake pedal, press the pushbutton ignition switch to verify the remotecontrol functions operate and your vehiclestarts with the new remote control.
If programming was not successful, wait 10seconds and repeat Steps 1 through 7. If youare still unsuccessful, take your vehicle to anauthorized dealer.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace Soon
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phonein place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make andmodel of your phone, phone location andphysical obstructions.
The following items could impact Phone asa Key performance or prevent functionalityin some cases:
•The typical operating range for Phone asa Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metal objectsor other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as aKey:
1.Visit your device's app store to downloadthe Lincoln Way app.
2.Create or sign-in to the Lincoln Way appand add the vehicle identification numberto your account.
3.Once you add the vehicle identificationnumber, follow the prompts in the LincolnWay app to complete the Sync ConnectAuthorization process.
4.After the vehicle authorizes, you cansetup Phone as a Key following theprompts in the Lincoln Way app.
5.After Phone as a Key is setup, you cansetup the Backup Start Passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new Backup Start Passcodewith you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to youraccount, you can delete it from your phone.If not, reset Phone as a Key using thefollowing steps:
1.Press Settings on the touchscreen.
2.Press General.
3.Press Reset.
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4.Press Lincoln Way Connect Reset.
5.Press Reset All.
6.Confirm you would like to continue witherasing all Phone as a Key, Backup StartPasscodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andLincoln Way Connect settings.
9.Press Continue.
Note:Please wait while the vehicle resetsall the Phone as a Key, Backup StartPasscodes, Lincoln Way Connect Settingsand de-authorize previously authorizedusers.
USING THE VALET MODE
1.Press Settings on the touchscreen.
2.Press Valet Mode.
Note:Have your Backup Start Passcodecompletely setup before using Valet Mode.
Note:Once the system detects a valid Phoneas a Key, the temporary passcode displaysin both the touchscreen and mobile app. Ifthe system does not detect a valid Phone asa Key, it prompts you to enter your BackupStart Passcode. Once validated, thetemporary passcode displays on thetouchscreen.
3.Enter the first five digits of the passcodeon the keyless entry keypad to unlockyour vehicle.
4.Enter the eight-digit passcode on thetouchscreen to start and drive yourvehicle.
To disable Valet Mode, press Exit Valet Modeon the touchscreen. Once the system detectsan authorized Phone as a Key, it disables. Ifthe system does not detect a valid Phone asa Key, it prompts you to enter your BackupStart Passcode. Once validated, Valet Modedisables.
USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle withPhone as a Key, follow the steps below:
1.Press the brake pedal and the ignitionbutton. If the system does not detect avalid Phone as a Key, a message appearsand the system prompts you for yourBackup Start Passcode.
Note:Make sure you have Phone as a Keyactive on at least one phone to use thepreviously created Backup Start Passcode.
Note:If the Backup Start Passcode screendoes not appear, it is necessary to press theignition button again.
2.Use the touchscreen to enter yourBackup Start Passcode.
3.After entering your Backup StartPasscode, you must press Enter within30 seconds.
4.Once the system validates the BackupStart Passcode, a message alerts you tostart your vehicle.
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5.Press the brake pedal and the ignitionbutton within 20 seconds to start thevehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five attempts of tryingto enter a Backup Start Passcode, resettinga current passcode or entering an incorrectValet Mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the system allowscodes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle has Phone as aKey?
The touchscreen shows the Phone as aKey reset option if your vehicle hasPhone as a Key. If you have registeredyour vehicle through the Lincoln Wayapp, a control button appears on thehome screen of the Lincoln Way app.
What happens if I cannot unlock the vehiclewith Phone as a Key?
Attempt to move your phone closer tothe vehicle. Check that the Lincoln Wayapp is still running and that the Phoneas a Key control screen showsconnected. If the phone is connected,attempt to press the remote unlockbutton in the Lincoln Way app. If thephone is not connected or the remoteunlock button does not work in theLincoln Way app, attempt to force closeand restart the app.
Why do I get a No Key Detected messagein the instrument cluster display when I amusing Phone as a Key and my phone is inthe car?
Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection. Move the phone closer tothe center of the vehicle near the cupholder or center console. Verify yourPhone as a Key is still active, enabledand has not been revoked.
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What do I do if my phone is lost, damaged,or the battery has depleted?
Use the Backup Start Passcode that youcreated to protect you in the event thatyou lose your phone, damage it, or thebattery depletes. See Using theBackup Start Passcode (page 82).
How many phones can I use for Phone asa Key?
You can program and activate up to fourphones with Phone as a Key to yourvehicle.
How does a valet drive my car if I only usemy Phone as a Key?
Have the valet use the temporary valetpasscode that you created when usingvalet mode. See Using the Valet Mode(page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to get anew Phone as a Key?
Remove the Phone as a Key that waspreviously associated with your phoneor reset Phone as a Key from yourvehicle, and then request a new Phoneas a Key. See Programming YourPhone (page 81).
Why can I not remotely start the vehiclewith my Phone as a Key?
Using the Lincoln Way app, verify yourPhone as a Key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but Phone as a Key setup isnot complete, complete the setup ofyour Phone as a Key, as prompted fromthe Lincoln Way app. See ProgrammingYour Phone (page 81).
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PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keys can beactivated with these restricted modes.
Any keys that remain unprogrammed arereferred to as administrator keys or adminkeys. They can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you canaccess the following information by usingthe information display to determine:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle traveledwith a MyKey.
Note:Switch the vehicle on to use thesystem.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with push-button start,when both a MyKey and an admin key arepresent, the vehicle will recognize the adminkey when you switch the vehicle on.
Non-Configurable Settings
The following settings cannot be changedby an admin key user:
•Seatbelt reminder. You cannot disablethis feature. The audio system will mutewhen the driver and front-seat passengerseatbelts are not fastened.
•Early low fuel or charge. The low-fuel orlow charge warning activates earlier,giving the MyKey user more time to refuelor recharge.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput when the vehicle is in any gearother than park (P), or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if available on your vehicle.
Note:If a phone is connected using AppleCarPlay or Android Auto when driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. If the vehicle comes withsatellite radio, the adult content is notrestricted.
Note:The audio system may not mute witha basic AM/FM radio.
Note:You may be able to turn the lanedeparture warning feature off, but thefeature will automatically re-activate withevery new key cycle.
Configurable Settings
With an admin key, you can configure certainMyKey settings when you first create aMyKey and before you restart the vehicle.You can also change the settings afterwardwith an admin key.
Note:Available vehicle features will appearin your information display, providing youwith choices to switch them on or off, or toselect a more specific setting.
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WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining a safespeed considering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
•A vehicle speed limit can be set.Warnings will be shown in the displayfollowed by an audible tone when yourvehicle reaches the set speed. Youcannot override the set speed by fullydepressing the accelerator pedal or bysetting cruise control.
•Various vehicle speed minders can beset. Once you select a speed, it will beshown in the display, followed by anaudible tone when the preselectedvehicle speed is exceeded.
•Audio system maximum volume of 45%.A message will be shown in the displaywhen you attempt to exceed the limitedvolume. Also, the speed-sensitive orcompensated automatic volume controlwill be disabled.
•Always on setting. When this is selected,you will not be able to switch offAdvanceTrac™ or traction control, 911Assist or Emergency Assistance, or thedo not disturb feature, if your vehiclecomes with these features.
CREATING A MYKEY
Use the information display to create aMyKey:
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