USB and Bluetooth® Audio
Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off and on to reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
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2022 Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
Possible Cause and Resolution
Symptom
I cannot stream audio from my Bluetooth®
device. –
Incompatible device.
•Check the compatibility of your device on our website.
– Device not connected.
•Pair your device.
See Phone (page 536).
– Media player not running.
•Start the media player on your device.
The system does not recognize the music on
my device. –
Missing or incorrect audio file metadata, for example artist, song title\
, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
– Copyright-protected files.
•Use a device that contains files that are not copyright protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 521).
– Device indexing required.
•Re-index your device.
See Settings (page 555).
– Device lock screen enabled.
•Unlock your device before connecting it.
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Possible Cause and Resolution
Symptom
Sometimes I cannot hear a track playing on
my device. –
Device malfunction.
•Disconnect your device. Switch your device off and on to reset it and try again.
When I disconnect my iOS device the audio
volume is set to maximum. –
Device limitation.
•Turn the volume down on your device.
If the system does not play the tracks on your USB device in the correct\
order, the following
information could help:
The system does not play the tracks on my
USB drive in the correct order.
–If you are selecting USB as the audio source when the system is still in\
dexing, SYNC plays
tracks sorted alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the system has finish\
ed indexing, SYNC
plays all tracks sorted alphabetically by the title in the ID3 tag regar\
dless of where they
are located. SYNC uses the file name if the title in the ID3 tag does not exist.
– If you are selecting the option to play all tracks from the browsing men\
u, SYNC plays all
tracks sorted alphabetically by the title in the ID3 tag regardless of w\
here they are located.
SYNC uses the file name if the title in the ID3 tag does not exist.
– If you are selecting a track when using the explore device option, SYNC plays tracks
sorted alphabetically by file name in the folder you have selected. SYNC then plays all
tracks in any subfolders in the folder you have selected.
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2022 Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
During a call, I can hear the other person but
they cannot hear me. –
Cell phone malfunction.
•Switch your cell phone on and off, and vehicle Bluetooth® on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
– Privacy mode is enabled.
•Switch off privacy mode.
During a call, I cannot hear the other person
and they cannot hear me. –
System restart required.
•Switch the ignition off and open the door. Close the door and lock the vehicle. Wait
until the touchscreen is off and any illuminated USB ports are not illum\
inated. Unlock
the vehicle, switch the ignition on and try again.
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Possible Cause and Resolution
Symptom
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You might have erased and reprogrammed the remote controls. This could ha\
ppen if you
let a dealership add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset.
Resetting the System
1. Simultaneously press and hold the seek
up and the audio unit power buttons until
the screen goes black.
2. Wait three minutes to allow the system to complete the reset.
3. Press the audio unit power button to switch the system on.
Note: You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored. Additional Information and Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
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•
Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The third
party sites are not under the control of
FORD MOTOR COMPANY, its affiliates
and/or its designated agent. Neither
FORD MOTOR COMPANY nor its
affiliates nor its designated agent are
responsible for (I) the contents of any
third party sites, any links contained in
third party sites, or any changes or
updates to third party sites, or (ii)
webcasting or any other form of
transmission received from any third
party sites. If the SOFTWARE provides
links to third party sites, those links are
provided to you only as a convenience,
and the inclusion of any link does not
imply an endorsement of the third party
site by FORD MOTOR COMPANY, its
affiliates and/or its designated agent.
• Obligation to Drive Responsibly:
You
recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety and
you agree to assume any risk associated with the use of the DEVICES.
UPGRADES AND RECOVERY MEDIA: If the
SOFTWARE is provided by FORD MOTOR
COMPANY separate from the DEVICES on
media such as a ROM chip, CD ROM disk(s)
or via web download or other means, and is
labeled "For Upgrade Purposes Only" or "For
Recovery Purposes Only" you may install one
(1) copy of such SOFTWARE onto the
DEVICES as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including any
additional EULA terms accompanying the
upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All
title and intellectual property rights in and to
the SOFTWARE (including but not limited to
any images, photographs, animations, video,
audio, music, text and "applets" incorporated
into the SOFTWARE), the accompanying
printed materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials accompanying
the SOFTWARE. All title and intellectual
property rights in and to the content which may be accessed through use of the
SOFTWARE is the property of the respective
content owner and may be protected by
applicable copyright or other intellectual
property laws and treaties. This EULA grants
you no rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates, and
third party software and service providers
and suppliers. Use of any on-line services
which may be accessed through the
SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
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(b) use your own personal judgment while
driving. If you feel that a route suggested by
the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices and
cables necessary for use of the TeleNav
Software in a secure manner in your vehicle
so that they will not interfere with your
driving and will not prevent the operation of
any safety device (such as an airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from any
dangerous or otherwise inappropriate use
of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the TeleNav
Software, to provide TeleNav with true,
accurate, current, and complete information
about yourself, and (b) to inform TeleNav
promptly of any changes to such information,
and to keep it true, accurate, current and
complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav hereby
grants to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
TeleNav Software license), without the
right to sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of this
Agreement. You agree that you will use
the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial navigation
services to other parties. 3.1 License Limitations
•
(a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the TeleNav Software
or any part thereof; (b) attempt to derive
the source code, audio library or
structure of the TeleNav Software without
the prior express written consent of
TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or its
suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d) distribute,
sublicense or otherwise transfer the
TeleNav Software to others, except as
part of your permanent transfer of the
TeleNav Software; or (e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming, privacy,
consumer and child protection, obscenity or
defamation, or
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AFS
See: Adaptive Headlamps................................108
Airbag Disposal................................................61
Air Conditioning See: Climate Control..........................................169
Air Filter See: Changing the Engine Air Filter - 2.0L/
2.3L....................................................................397
See: Changing the Engine Air Filter - 2.5L, Plug-In Hybrid Electric Vehicle (PHEV)......399
All-Wheel Drive.............................................265
Ambient Lighting
.............................................111
Anti-Theft Alarm System...............................96 Arming the Anti-Theft Alarm System...............97
Disarming the Anti-Theft Alarm System..........97
How Does the Anti-Theft Alarm System
Work.....................................................................96
What Are the Inclination Sensors.....................97
What Are the Interior Sensors...........................96
What Is the Anti-Theft Alarm System...............96
What Is the Battery Backup Alarm....................97
What Is the Perimeter Alarm..............................96
Anti-Theft Alarm System Settings...............97 Setting the Alarm Security Level.......................
97
Switching Ask on Exit On and Off....................98
What are the Alarm Security Levels.................97
What Is Ask on Exit...............................................97
Appendices...................................................626 Apps................................................................552
At a Glance.......................................................24
Audible Warnings and Indicators
..............135
Audio System................................................497
General Information...........................................497
Audio Unit
......................................................498
Auto Hold.......................................................274
Autolamps.......................................................106
Automatic Climate Control.........................169
Automatic High Beam Control....................113
Automatic High Beam Control Indicators.......................................................114
Automatic Transmission - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV)
..........................................................256
Automatic Transmission Fluid Check...........................................................404
Automatic Transmission - Plug-In Hybrid Electric Vehicle (PHEV)
.............................261
Auto-Start-Stop...............................................211
Autowipers......................................................103
Auxiliary Power Points.................................198
AWD See: All-Wheel Drive..........................................265 B
Battery
See: Changing the 12V Battery......................406
Blind Spot Information System.................324
BLIS See: Blind Spot Information System..............324
Body Styling Kits............................................421
Bonnet Lock See: Opening and Closing the Hood.............391
Booster Seats
..................................................35
Brake Fluid Check.......................................405
Brakes.............................................................270 General Information...........................................270
Breaking-In.....................................................359
Bulb Specification Chart.............................489
C
Canceling the Set Speed
...........................302
Capacities and Specifications - 2.0L.......467
Capacities and Specifications - 2.3L.......475
Capacities and Specifications - 2.5L, Plug-In Hybrid Electric Vehicle
(PHEV)...........................................................483
Capacities and Specifications....................461
Car Wash See: Cleaning the Exterior................................414
664
2022 Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202106, First-Printing Index