The navigation system map data may contain
inaccurate or incomplete information due to
the passage of time, changing
circumstances, sources used and the nature
of collecting comprehensive geographic
data, any of which may lead to incorrect
results. Inaccurate speed limit information,
turn restrictions and other road attributes
may affect the determined route and
associated guidance
Annual navigation map updates are available
for purchase through your dealership.
Depending on your purchase agreement,
you might be eligible for free Map update.
You can choose to download the Map data
update onto a USB, order a USB, or use Wi-Fi
to deliver automatic updates. To update your
Map data over Wi-Fi, your vehicle must be
connected to a Wi-Fi access point. Map Data
files are large, so it is highly recommended
to perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact dealers
at 1-866-462-8837 in the United States and
Canada or 01-800-557-5539 in Mexico or
visit our local website for more information.
ELECTRIC VEHICLE INFORMATION
Power Flow The Power Flow information for
your plug-in hybrid vehicle is
available through the Home screen
or under Apps.
Vehicle Operational States
Power will flow to or from the front and rear
wheels depending on operational state and
drive conditions.
• Idling: The vehicle is running and in park
(P). The engine and, or the high voltage
battery are on.
• Electric Driving: The vehicle is running
and in drive (D) or neutral (N). The high
voltage battery provides power to the
wheels.
• Hybrid Driving: The vehicle is running
and in drive (D) or neutral (N). The engine
and the high voltage battery provide
power to the wheels. •
Engine Driving: The vehicle is running
and in drive (D) or neutral (N). The engine
provides power to the wheels.
• Regenerative Braking: The vehicle is
running in drive gear (D) and is slowing
down. The regenerative braking system
captures power and sends it back to the
high voltage battery.
• Charging: The vehicle is plugged in and
the high voltage battery is being charged.
Engine On Due To
The following conditions help to explain why
the engine is on, and what you can do to
allow all electric operation.
• Drive Power: The engine is on due to
accelerator pedal pressure or speed
control activation. Reduce pressure on
the accelerator pedal or switch off the
speed control to return to full electric
mode.
• High Speed: The engine is on because
the vehicle speed exceeds the level for
full electric operation. Reduce the speed
to return to electric operation.
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•
Heater Setting: The engine is on because
of the heater setting. Reduce or switch
off the heater setting to return to electric
operation.
• Neutral Gear: The engine is on because
the vehicle is in neutral (N). Shift out of
neutral gear to return to electric
operation.
• Engine Cold: The engine is on because
it is cold. The vehicle returns to electric
operation once the engine is sufficiently
warm.
• Battery Charging: The engine is on to
charge the high-voltage battery. The
vehicle returns to electric operation once
the battery is sufficiently charged.
• Low Gear: The engine is on because the
vehicle is in low gear. Shift out of low
gear to return to electric operation.
• Normal Operation: The engine is on to
optimize vehicle operation. The vehicle
returns to electric operation when
possible. •
Low Use: The engine is on to maintain
engine oil quality. The vehicle returns to
electric operation when low engine use
mode is complete. See Plug-In Hybrid
Vehicle Operation (page 215).
• Engine Braking Active: The engine is on
to provide increased powertrain braking.
This can occur when you turn on the
grade assist feature, when speed control
is on or when driving with your foot off
the accelerator pedal. Turning off grade
assist or speed control may allow the
vehicle to return to electric operation.
• Battery Temperature: The engine is on
due to high or low high-voltage battery
temperature. This is a normal operating
condition. The vehicle returns to electric
operation when possible.
• Drive Mode: The engine is on due to the
drive mode selection. Select an
appropriate drive mode for electric only
operation. Charge Settings The Charge Settings information
for your plug-in hybrid vehicle is
available through the Home screen
or under Vehicle Settings. To Improve your
charging experience, your vehicle has the
following convenience features.
Charge Times
Once you set up Charge Times for a specific
charging location, your vehicle prioritizes
charging based on your preferred time
settings. You can set two preferred charging
time windows for weekdays and two for
weekends. This feature allows you to take
advantage of electric utility rate plans that
offer lower pricing during certain times of
day. Contact your utility company to see what
plans are available.
Note: You can also set up and use these
features using the Lincoln Way app.
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For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit the online
store website:
Web Address (United States)
https://accessories.lincoln.com/ Web Address (Canada)
www.lincolncanada.com
We will repair or replace any properly
authorized dealer-installed Lincoln Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Lincoln Original
Accessory through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. Lincoln Licensed Accessories
The accessory manufacturer designs,
develops and therefore warrants Lincoln
Licensed Accessories, and does not design
or test these accessories to Lincoln
engineering requirements. Contact an
authorized Lincoln dealer for the accessory
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer. See your
warranty guide for more information.
For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Ask an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that have radio
transmitters, for example two-way radios,
telephones and theft alarms. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC) and
Canadian Radio Telecommunications
Commission (CRTC) regulations and
should only be installed by an authorized
dealer.
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Transferable Coverage
If you sell your vehicle before your Lincoln
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
Less Cost to Properly Maintain Your Vehicle
The Lincoln Protect extended service plan
also offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• Clutch disc - if equipped.
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings. •
Engine belts.
• Diesel exhaust fluid replenishment - if
equipped.
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect
extended service plan has to offer while
paying over time. You are pre-approved with
no credit check or hassles. To learn more,
call our Lincoln Protect extended service
plan specialists at 800-367-3377.
Complete the following information and mail
to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Lincoln Protect - Canada Only
You can get more protection for your vehicle
by purchasing a Lincoln Protect extended
service plan. Lincoln Protect extended
service plan is the only service contract
backed by Lincoln. Depending on the plan
you purchase, Lincoln Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
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Your vehicle has an Intelligent Oil-Life
Monitor system, a message appears in the
information display at the proper oil change
interval. This interval may be up to one year
or 10,000 mi (16,000 km), hybrid vehicles
may exceed 10,000 mi (16,000 km).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi (800 km)
of the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See Oil Change Indicator
Reset
(page 397).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or
5,000 mi (8,000 km)
from your last oil
change. Never exceed one year or 10,000 mi
(16,000 km)
between oil change intervals, Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance schedules
that deviate from the scheduled maintenance
information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle. Additives and Chemicals
This owner's manual and our Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
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Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioning hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and proper pressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle comes with a temporary mobility kit, check the tire seal\
ant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle.
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NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you use
your vehicle. By using several important
factors in its calculations, the monitor helps
reduce the cost of owning your vehicle and
reduces environmental waste at the same
time.
This means you do not have to remember to
change the oil on a mileage-based schedule.
Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use. When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval 1
Normal
7,500–10,000 mi (12,000–16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000–7,500 mi (8,000–12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
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