After all occupants have adjusted their seats
and put on seatbelts, it is very important that
they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seat backrest, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the status of the passenger
airbag off indicator is incorrect, check for the
following:
•
Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seat backrest.
• Objects stowed in the seat backrest map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat. •
Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to be
incorrectly interpreted by the passenger
sensing system. The person in the front
passenger seat may appear heavier or lighter
due to the conditions described in the list
above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors and
Airbag Indicator (page 60).
Do not attempt to repair or service the
system. Take your vehicle immediately to an
authorized dealer.
If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact your authorized
dealer. SIDE AIRBAGS WARNING:
Do not place objects or
mount equipment on or near the airbag
cover, on the side of the front or rear
seatbacks, or in areas that may come into
contact with a deploying airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash. WARNING:
Accessory seat covers
not released by Ford Motor Company
could prevent the deployment of the
airbags and increase the risk of injuries in
a crash. WARNING:
Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to exceed
the volume limit. Automatic volume control
turns off.
Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note:
If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on. If the vehicle comes with
satellite radio, the adult content is not
restricted.
Traction Control
If you set traction control to always on, you
cannot switch it off with a MyKey. CREATING A MYKEY
1. Open the center console lid.
2. Place the passive key in the position
shown.
3. Switch the ignition on.
4. Press Settings on the touchscreen.
5. Press
Vehicle Settings.
6. Press
MyKey.
7. Press
Create MyKey.
8. Press
Yes.
9. Switch the ignition off. Note:
We recommend that you label this key.
PROGRAMMING A MYKEY
You can only program each MyKey to the
same settings.
1. Switch the ignition on using an admin key.
2. Using the touchscreen, press
Menu.
3. Press
Settings.
4. Press
Vehicle.
5. Press
MyKey.
6. Press a setting.
7. Configure the setting.
8. Switch the ignition off.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin key.
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Note:
Depending on your remote start
settings, the heated seats may remain on
after you remote start your vehicle. The
heated seats may also turn on when you
start your vehicle if they were on when your
vehicle was turned off.
Rear Seats (If Equipped) WARNING:
Persons who are unable
to feel pain to the skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use,
exhaustion, or other physical conditions,
must exercise care when using the seat
heater. The seat heater may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion,
because this may cause the seat heater to overheat. Do not puncture the seat with
pins, needles, or other pointed objects
because this may damage the heating
element which may cause the seat heater
to overheat. An overheated seat may
cause serious personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note: The heated seats will only function
when the engine is running.
The rear seat heat controls are located on
the rear of the center console. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
VENTILATED SEATS
(IF EQUIPPED)
Note: The ventilated seats switch on during
a remote start if they are enabled.
See
Enabling Remote Start (page 166). The
ventilated seats may also switch on when
you start your vehicle if they were on when
you previously switched your vehicle off.
Do not do the following:
• Spill liquid on the front seats. This may
cause the air vent holes to become
blocked and not work properly.
• Place cargo or objects under the seats.
They may block the air intake causing
the air vents to not work properly.
The ventilated seats only function when the
engine is running.
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12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar lighter
socket. Incorrect use of the cigar lighter
can cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
Note: If the power supply does not work after
you switch the ignition off, switch the ignition
on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use. Do not insert objects other than an accessory
plug into the power point. This damages the
power point and may blow the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
•
Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
USB Port and Power Point Locations
USB Ports and Power Points may be in the
following locations:
• On the lower instrument panel.
• Inside the center console.
• On the front of the center console.
• On the rear of the center console.
• In the cargo area.
• On the passenger side floor panel.
• 3rd row on the quarter trim panels. Note:
Some of the USB ports may not have
data transfer capabilities.
Note: Incorrect use of the USB ports can
cause damage not covered by the vehicle
warranty.
WIRELESS ACCESSORY CHARGER
(IF EQUIPPED) WARNING:
Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we recommend
that you consult with your physician.
Note: For compatible devices with built-in
QI wireless charging capability, the charging
performance may be affected if your device
is in a case. It may be necessary to remove
the case to wirelessly charge your device.
The system supports one Qi wireless
charging compatible device on the charging
area.
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Keep the charging area clean and remove
foreign objects prior to charging a device.
Do not place items with a magnetic strip, for
example passports, parking tickets or credit
cards, near the charging area when charging
a device. Damage may occur to the magnetic
strip.
Do not place metal objects, for example
remote controls, coins and candy wrappers,
on or near the charging area when charging
a device. Metal objects may heat up and
degrade the charging performance, in
addition to causing error messages and
interruptions in charging.
Note:
The rate of charge, or charging power,
is controlled by the device. During charging,
the device and the charger may heat up, this
is normal. If the battery gets hotter than
usual, the charger may stop charging. The charging area is in the center console.
You can charge a compatible device when
the vehicle is on, in accessory mode, or if
SYNC is on.
To begin charging, place the device on the
center of the charging surface with the
charging side down. The charging stops after
your device reaches a full charge.
Note:
If the system detects a foreign object
or if the device is misaligned on the charging
area, a message appears in the display.
Note: Software and firmware updates may
affect device compatibility, including the use
of unofficial software or firmware. Customers
should verify charging functionality with their
specific devices in-vehicle. Description
Behavior
Message
This message appears when wireless chargingbegins.
Message on screen display or pop-up window.
Wireless Charger Active
The system stops charging your device if thesystem detects the phone is misaligned, or a foreign metal object is on the charging surface.
Pop-up window.
Phone misaligned or object between phone
and charger detected. Correct the condition to resume charging.
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•
Without applying the brake pedal, press
and release the button once when the
ignition is in the on mode, or when the
engine is running but the vehicle is not
moving.
On: All electrical circuits are operational and
the warning lamps and indicators illuminate.
• Without applying the brake pedal, press
and release the button once.
Note: You may have to press the push
button ignition switch twice to switch the
ignition on.
Start:
Starts the engine.
• Press the brake pedal, and then press
the button for any length of time. An
indicator light on the button illuminates
when then ignition is on and when the
engine starts. STARTING A GASOLINE ENGINE
When you start the engine, the idle speed
increases, this helps to warm up the engine.
If the engine idle speed does not slow down,
have your vehicle checked as soon as
possible.
Note:
If your vehicle has remote start, you
can start your vehicle with the remote, and
then drive away by pressing the brake pedal
and pushing a button on the transmission.
This allows you to drive away without
pressing the engine start button.
Before starting the engine, check the
following:
• Make sure all occupants have fastened
their seatbelts.
• Make sure the headlamps and electrical
accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park (P).
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the push button ignition switch. The system does not function if:
•
The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the engine, do the
following: 1. Open the center console lid.
2. Slide the remote into the back-up slot.
3. With the key in this position, press the
brake pedal, then press the push button
ignition switch to switch the ignition on
and start your vehicle.
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Important Ventilating Information
If you stop your vehicle and the leave the
engine idling for long periods, we
recommend that you do one of the following:
•
Open the windows at least 1 in (2.5 cm).
• Set your climate control to outside air.
STARTING A HYBRID ELECTRIC
VEHICLE SYSTEM
When the engine starts for the first time on
your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down, have your
vehicle checked as soon as possible.
Before starting your vehicle, check the
following:
• Make sure all occupants fasten their
seatbelt.
• Make sure the headlamps and electrical
accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park (P). Note:
Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the push button ignition switch.
Note: The green ready indicator illuminates
letting you know that your vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start when your vehicle starts.
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start your vehicle, do the
following: 1. Open the center console lid.
2. Slide the remote into the back-up slot.
3. With the key in this position, press the
brake pedal, then press the push button
ignition switch to switch the ignition on
and start your vehicle.
Fast Restart
The fast restart feature allows you to restart
the engine within 20 seconds of switching it
off, even if a valid key is not present.
Within 20 seconds of switching the engine
off, press the brake pedal and press the push
button ignition switch. After 20 seconds, you
can no longer restart the engine without the
key present inside your vehicle.
Once the engine starts, it remains running
until you press the push button ignition
switch, even if the system does not detect a
valid key. If you open and close a door while
the engine is running, the system searches
for a valid key. You cannot restart the engine
if the system does not detect a valid key
within 20 seconds.
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