Page 384 of 508

3826-3. Do-it-yourself maintenance
WARNING
■To prevent injury
Before performing any light bulb
replacement procedure, be sure to turn
the engine switch off. Failure to do so
may result in burns from hot components
or a part of your body may get caught on
an operating component, possibly caus-
ing serious injury.
■Replacing light bulbs
●Turn off the lights. Do not attempt to
replace the bulb immediately after
turning off the lights.
The bulbs become very hot and may
cause burns.
●Do not touch the glass portion of the
light bulb with bare hands. When it is
unavoidable to hold the glass portion,
use and hold with a clean dry cloth to
avoid getting moisture and oils on the
bulb.
Also, if the bulb is scratched or
dropped, it may blow out or crack.
●Fully install light bulbs and any parts
used to secure them. Failure to do so
may result in heat damage, fire, or
water entering the headlight unit. This
may damage the headlights or cause
condensation to buil d up on the lens.
●Do not attempt to repair or disassem-
ble the light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious
injury due to electric shock.
■To prevent damage or fire
●Make sure bulbs are fully seated and
locked.
●Check the wattage of the bulb before
installing to prevent heat damage.
Page 385 of 508

383
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers.................. 384
If your vehicle has to be stopped in an emergency .......................... 384
If the vehicle is submerged or water on the road is rising
........................................................ 385
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 387
If you think something is wrong ......................................................... 391
Fuel pump shut off system ..... 392
If a warning light turns on or a warning buzzer sounds ....... 393
If a warning message is displayed ........................................................ 402
If you have a flat tire.................. 406
If the engine wi ll not start ........418
If you lose your keys .................. 419
If the fuel filler door cannot be opened........................................ 420
If the electronic key does not operate properly ..................... 421
If the vehicle battery is discharged ........................................................ 423
If your vehicle overheats ........ 426
If the vehicle becomes stuck ........................................................ 428
Page 387 of 508

3857-1. Essential information
7
When trouble arises
seconds or more, or press it briefly
3 times or more in succession.
5 Stop the vehicle in a safe place by
the road.
If the door can be opened, open the
door and exit the vehicle.
If the door cannot be opened, open
the window using the power window
switch and ensure an escape route.
If the window can be opened, exit
the vehicle through the window.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle and then
open the door after waiting for the
rising water to enter the vehicle, and
exit the vehicle. When the outside
water level exceeds half the height
of the door, the door cannot be
opened from the inside due to water
pressure.
■Water level exceeds the floor
When the water level exceeds the floor and
time has passed, the electrical equipment
will get damaged, the power windows will
WARNING
■If the engine has to be turned off while
driving
Power assist for the brakes and steering
wheel will be lost, making the brake
pedal harder to depress and the steering
wheel heavier to turn. Decelerate as
much as possible before turning off the
engine.
If the vehicle is submerged
or water on the road is rising
This vehicle is no t designed to be
able to drive on roads that are
deeply flooded with water. Do not
drive on roads where the roads may
be submerged or the water may be
rising. It is dangerous to remain in
the vehicle, if it anticipated that the
vehicle will be flooded or set a drift.
Remain calm and follow the follow-
ing.
Page 388 of 508
3867-1. Essential information
not operate, the engine stop, and the vehi-
cle may not be able to get moving.
■Using an emergency escape hammer*1
Laminated glass*2 is used in the windshield
and the windows on this vehicle. Laminated
glass cannot be shattered with an emer-
gency hammer
*1.
*1: Contact your Lexus dealer or
aftermarket accessory manufacturer
for further information about an emer-
gency hammer.
*2: If equipped
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of
glass pasted together.
Laminated glass
Tempered glass
WARNING
■Caution while driving
Do not drive on roads where the roads
may be submerged or the water may be
rising. Otherwise the vehicle may be
damaged and cannot move, as well as
become flooded and set a drift, which
may lead to death.
A
B
Page 389 of 508

3877-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle
with a wheel-lift type truck from the
front, the vehicle's rear wheels and
axles must be in good conditions.
( P.388, 387)
If they are damaged, use a towing
dolly or flatbed truck.
AWD models: If towing your vehi-
cle with a wheel-lift type truck, use
a towing dolly. ( P.388, 387)
WARNING
Observe the following precautions.Fail-
ure to do so may result in death or seri-
ous injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
Page 390 of 508

3887-2. Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
The vehicle makes an abnormal
sound.
From the front (2WD models)
Release the parking brake.
WARNING
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may come loose
during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Dynamic Torque Control AWD system
(AWD models) and transmission.
( P.169)
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
Page 395 of 508

3937-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the followin g actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in the electric parking brake
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
Immediately stop the vehicle in a safe place.
Handling method ( P.426)
Page 396 of 508

3947-2. Steps to take in an emergency
■Charging system warning light*
*: Except F SPORT models: This light illuminates on the multi-information display.
F SPORT models: This light illuminates on the meter.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on th e multi-information display.
■Malfunction indicator lamp
■SRS warning light
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The electronic engine control system;
The electronic throttle control system; or
The electronic automatic transmission control system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
The front passenger occupant classification system; or
The seat belt pretensioner system
Have the vehicle inspected by your Lexus dealer immediately.