3609-1. For owners
RC350/RC300 Owner's Manual
9-1.For owners
Reporting safety defects for
U.S. owners
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addi-
tion to notifying the Lexus Division
of Toyota Motor Sales, U.S.A., Inc.
(Toll-free: 1-800-25-LEXUS).
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of vehicles,
it may order a recall and remedy
campaign. However, NHTSA can-
not become involved in individual
problems between you, your dealer,
or Lexus Division of Toyota Motor
Sales, U.S.A., Inc.
To contact NHTS A, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov ; or write
to: Administrator, NHTSA, 1200
New Jersey Ave. SE., Washington,
DC 20590. You can also obtain
other information about motor
vehicle safety from
http://www.safercar.gov.
Reporting safety defects for
Canadian owners
Canadian customers who wish to
report a safety-related defect to
Transport Canada, Defects Investi-
gations and Recalls, may telephone
the toll-free hotline
1-800-333-0510, mail Transport
Canada - ASFAD, 330 Sparks
Street, Ottawa, ON, K1A 0N5, or
complete the online form at
https://www.tc.gc.ca/recalls.
