Page 344 of 440
3427-2. Steps to take in an emergency
Jack handle
Screwdriver
Towing eyelet
Wheel bolt wrench
Spare tire
Wheel bolt socket
Guide pin
Jack
Location of the spare tire, jack and tools
A
B
C
D
E
F
G
H
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.
●Do not start the engine or drive the
vehicle while the vehicle is supported
by the jack.
Page 349 of 440

3477-2. Steps to take in an emergency
7
When trouble arises
WARNING
●Never apply oil or grease to the wheel
bolts or their contact surface on the
wheel .
Doing so may cause the wheel bolts to
be tightened excessively, leading to
damage to the wheel bolts, the
threaded portion the wheel bolts install
to , or the wheel.
Also, the wheel bolts may come loose,
possibly leading to the wheel coming
off, causing a serious accident.
If oil or grease is at tached to either of
these parts, remove it.
Steel wheel
Aluminum wheel
●When installing a wheel, use the same
wheel bolts that we re removed with
the wheel. Also, do not use any wheel
bolts other than Lexus Genuine wheel
bolts.
●Do not attach a heavily damaged
wheel ornament, as it may fly off the
wheel while the vehicle is moving.
●If a wheel bolt hole in a wheel or the
threads of a wheel bolt or the wheel
hub are deformed, cracked, rusty or
otherwise damaged, have the vehicle
inspected by your Lexus dealer.
A
B
■When tightening the wheel bolts
Do not tighten the wheel bolts exces-
sively. Doing so may cause the wheel
bolts, the threads of the wheel hub, or the
wheel to be damaged.
■Guide pin
When removing or inst alling a tire, make
sure to use the guide pin.
Also, the guide pin is made of resin. It
may be damaged if the wheel is placed
anywhere other than or if a large
amount of force is applied to the guide
pin.
■When using the compact spare tire
●Remember that the compact spare tire
provided is specific ally designed for
use with your vehicle. Do not use your
compact spare tire on another vehicle.
●Do not use more than one compact
spare tires simultaneously.
●Replace the compact spare tire with a
standard tire as soon as possible.
●Avoid sudden acceleration, abrupt
steering, sudden braking and shifting
operations that cause sudden engine
braking.
■When the compact spare tire is
attached
The vehicle speed may not be correctly
detected, and the following systems may
not operate correctly:
• ABS & Brake assist
•VSC
•TRAC
A
Page 351 of 440

3497-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting procedures.
( P.130)
There may be a malfunction in the
engine immobilizer system.
( P.60)
One of the following may be the cause
of the problem:
The battery may be discharged.
( P.353)
The battery terminal connections
may be loose or corroded.
( P.294) The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. (
P.349)
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected. ( P.294)
The battery may be discharged.
( P.353)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
1 Push the parking brake switch to
check that the parking brake is set.
( P.139)
Parking brake indicator will come on.
If the engine will not start
If the engine will not start even
though correct starting procedures
are being followed ( P.130), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency
Page 352 of 440
3507-2. Steps to take in an emergency
2Shift the shift lever to P.
3 Turn the engine switch to ACCES-
SORY mode.
4 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate.
Keep the plate in a safe place such
as your wallet, not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were pr ovided with your
vehicle.
Page 353 of 440

3517-2. Steps to take in an emergency
7
When trouble arises
Remove the cover inside the trunk and
pull the lever.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated in the customization setting. If it is
off, turn the function on.
●Check if battery-saving mo de is set. If it is
set, cancel the function. ( P.98)
■Doors
Use the mechanical key ( P.88) in
order to perform the following opera-
tions:
If the fuel filler door cannot
be opened
If the fuel filler door cannot be
opened by pressing the center of
the rear edge of the fuel filler door
with the doors unlocked, the follow-
ing procedure can be used to open
the fuel filler door.
Opening the fuel filler door
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.98) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the
doors, unlocking the trunk
Page 354 of 440

3527-2. Steps to take in an emergency
1Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once again
within 5 seconds unlocks the other doors.
■Trunk
Turn the mechanical key clockwise to
open. ( P.61)
■Key linked functions
1 Closes the windows and moon roof
(turn and hold)
*
2Opens the windows and moon roof
(turn and hold)
*
*
: This setting must be customized at your Lexus dealer.
1
Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with
push-button start is deactivated in
customization setting, the engine switch
will turn to ACCESSORY mode.
3 Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch.
In the event that the engine still cannot
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window or moon
roof after checking to make sure that
there is no possibility of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the engine
Page 355 of 440
3537-2. Steps to take in an emergency
7
When trouble arises
be started, contact your Lexus dealer.
■Stopping the engine
Shift the shift lever to P and press the engine
switch as you normally do when stopping
the engine.
■Replacing the key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.308)
■Changing engine switch modes
Release the brake pedal and press the
engine switch in step 3 above. The engine
does not start and modes will be changed
each time the switch is pressed. ( P.132)
If the vehicle battery is dis-
charged
The following procedures may be
used to start the engine if the vehi-
cle’s battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Page 356 of 440

3547-2. Steps to take in an emergency
If you have a set of jumper (or booster)
cables and a second vehicle with a
12-volt battery, you can jump start your
vehicle by following the steps below.
1Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.62)
2 Open the hood. ( P.285)
3 IS500:Remove the engine cover.
Raise the rear of the engine cover
to remove the rear clip, and then
raise the front of the engine cover
to remove the front clips.
4 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cab le to on the second vehicle. Then,
connect a negative cable clamp to on the second vehicle and connect the
clamp at the other end of the negative cable to .
IS350 AWD/IS350/IS300 AWD
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic poin t away from the battery and any mov-
Restarting the engine
A
B
C
D
A
B
C
D