Multimedia USB Ports, Power Outlets* - page 47 Blind-Spot Collision Avoidance-Assist (BCA)* - page 19 Clock Setup - page 47 Engine Start/Stop Button - page 34 HomeLink
® with Auto-Dimming Rearview Mirror - page 64
Lane Keeping Assist (LK A)* - page 20 Passenger Airbag Off Indicator - page 66
Panoramic Sunroof Operation* - page 63 Rear View Monitor (RVM) - page 28 Seat Warmers* - page 54 Smart Key - page 60 Sunvisor - page 59 Tire Pressure Monitoring System (TPMS)
- page 06
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff and explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-upKEY FEATURE WALKTHROUGHDURING DELIVERY
Demonstrate the following with the customer:
Sales Consultant:
____________________________________________________________________________________
Date:
___________________________
Sales Manager:
_______________________________________________________________________________________
Date:
___________________________
Customer:
____________________________________________________________________________________________
Date:
___________________________
*IF EQUIPPED
Android Auto
™ / Apple CarPlay
®
Setup* - Page 42 UVO link Activation / UVO Assistance* - Page 43 Kia Access with UVO link App Download – page 44 Kia Access with UVO link App
Features Guide – page 44
For more information, refer to the
Car Infotainment System Quick Reference Guide.
Standard Audio System - Value with UVO link* – Page 45For further operational information, refer to the Car Infotainment System Quick Reference Guide.
UVO link with Navigation* - Page 46 For further operational information,
refer to the Car Infotainment System Quick Reference Guide.
Smar t Cruise Control
with Stop & Go – page 24Demonstrate operation.
Bluetooth
® Wireless Technology
– page 40-41Demonstrate operation.MEDIARADIO
TRACK
>SETUP< SEEK
POWERPUSH
VOL ENTER
TUNE
FILE
SETUP
N AV
MAP
MEDIA SEEK
RADIO
TRACK
POWERPUSH
VOL ENTER
TUNE
FILE
OK
MODE
OK CRUISE
MODE
OK
OK
OK
OK
OK
OKOK
OK
CRUISE
CRUISE
CRUISECRUISE
CRUISECRUISE
CRUISECRUISE
CRUISE
OK
MODE
OKCRUISE
MODE
OK
OK
OK
OK
OK
OKOK
OK
CRUISE
CRUISE
CRUISECRUISE
CRUISECRUISE
CRUISECRUISE
CRUISE
SORENTO HYBRID / PLUG-IN HYBRID
DELIVERY CHECKLIST
(up to 64,000 miles)AMAINTENANCE INTERVALS (MILES)
MAINTENANCE ITEMS8,00016,00024,00032,00040,00048,00056,00064,000
Add fuel additiveCPPPPPPPP
Rotate tiresPPPPPPPP
Engine Oil & Oil FilterRRRRRRRR
Battery conditionIIIIIIII
Brake lines, hoses and connectionsIIIIIIII
Brake discs and padsIIIIIIII
Steering gear rack, linkage & bootsIIIIIIII
Suspension ball jointsIIIIIIII
Air conditioner compressor/refrigerantIIIIIIII
Exhaust systemIIIIIIII
Air cleaner filter (engine)IIRIIRII
Brake fluid (Inspect ever y 8,000 miles; Replace ever y 48,000 miles)IIIIIRII
Climate control air filterIRIRIRIR
HSG (Hybrid star ter and generator) beltFIIIIIIIR
Intercooler, in/out hose, air intake hose (Ever y 4,800 miles)IIII
Fuel lines, hoses and connectionsIIII
Propeller Shaft (AWD)IIII
Driveshaft and bootsIIII
Parking brakeIIII
Fuel tank air filter/fuel tank, vapor hose and cap‡DIIII
Cooling SystemIII
Coolant (Inverter)II
Rear Differential / Transfer case oil (AWD) (Ever y 40,000 miles)EI
Spark Plugs (Ever y 48,000 miles) R
A . See the Owner ’s Manual for complete maintenance schedule. These are approximate estimated inter vals. Refer to vehicle mileage for maintenance item schedule. B. And, if necessar y, adjust, correct, clean or replace.C . If TOP TIER detergent gasoline is not available, one bot tle of additive is recommended. Additives are available from your authorized Kia dealer along with information on how to use them. Do not mix other additives.D. Both the fuel filter & fuel tank air filter are generally considered to be maintenance free, depending on fuel qualit y being used. However, periodic inspection is recommended. If your vehicle is having issues like fuel flow restriction, power surging, loss of power, difficult y star ting, etc., replace the fuel filter immediately and consult an authorized Kia dealer for ser vice.
E. Transfer case oil and rear differential oil should be changed any time they have been submerged in water.F. Inspect HSG belt for evidence of cuts, cracks, excessive wear or oil saturation and replace if necessar y
See your Owner ’s Manual for more details and complete maintenance information, including severe maintenance schedule. Warrant y may be voided if maintenance schedule is not followed.
SORENTO HYBRID/PLUG-IN HYBRID NORMAL MAINTENANCE SCHEDULE P=Per form R=Replace I=InspectB
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO link account by logging into your Kia Access with UVO App or your account on https://owners.kia.com
QUICK TIP
© 2021 Kia America, Inc. All rights reserved.Consumer - Roadside Assistance†16: 1-800-333-4KIA (4542)Part Number: MQHEV220-PS-004
‡ If equipped†LEGAL DISCL AIMERS ON BACK INSIDE COVER
