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10-4
SymptomPossible causeSolution
The Bluetooth device
is not connected to
the system. Bluetooth deactivated
Activate Bluetooth on the device.
Bluetooth error
\225 Deactivate Bluetooth and reactivate
it on the device. Then, reconnect the
device.
\225Turn the device off and on. Then,
reconnect it.
\225Remove the battery from the device
and reinstall it. Then, turn the device
on and reconnect it.
\225Unregister Bluetooth pairing on both
the system and the device and then
re-register and connect them.
Phone projection
Symptom Possible causeSolution
Phone projection
does not start. Phone projection not
supported by the
phoneVisit the following websites and ensure
that the smartphone supports one of the
corresponding functions.
\225
Android Auto: https://support.google.
com/androidauto
\225Apple CarPlay: https://www.apple.com/
ios/carplay
USB connection not
supported Apple CarPlay does not support USB
connections for systems that support
wireless phone projection. Connect your
iPhone to the system wirelessly and start
Apple CarPlay.
> See ″Connecting your
iPhone via Apple CarPlay .″

10-7
Downloading contacts and call
history from a mobile phone
connected via Bluetooth to the
system
[UVO (if equipped)
UVO network signal strength
UVO network signal strength
(roaming)
UVO service expired or not
subscribed
UVO call in progress
911 Connect activated
[Rear seat status (if
equipped)
Quiet mode activated
\333 Note
Depending on the vehicle model or
specifications, some status icons may not
be displayed.
System status icons
Status icons appear at the top right of
the screen to display the current system
status.
Familiarize yourself with the status icons
that appear when you perform certain
actions or functions and their meanings.
[Mute and voice
recording
Radio and media muted
Voice memo recording
[Bluetooth
Mobile phone connected via
Bluetooth
Audio device connected via
Bluetooth
Mobile phone and audio device
connected via Bluetooth
Bluetooth call in progress
Microphone turned off during
Bluetooth call

10-8
QHow do I pair a Bluetooth device
with the system?
AOn the Home screen, press
All Menus > Setup > Device
Connections > Bluetooth >
Bluetooth Connections > Add
New . From the Bluetooth device
you want to connect, search for
and pair with your system. When
you enter or confirm a Bluetooth
passkey displayed on the system
screen, the device is registered
to the system's Bluetooth devices
list and connected to the system
automatically.
> See ″Connecting
Bluetooth devices .″
QWhat is a passkey?
AA passkey is the password used
to authenticate the connection
between the system and the mobile
device. The passkey needs to be
entered only once when you pair a
mobile phone for the first time.
The initial passkey is ″0000.″
You can change it by pressing
All Menus > Setup > Device
Connections > Bluetooth >
Bluetooth System Info > Passkey.
FAQ
Bluetooth
QWhat kinds of functions can I use
with Bluetooth?
AYou can connect your mobile phone
to make or answer calls hands
free. You can also connect audio
devices, such as MP3 players and
mobile phones, to listen to music
in your vehicle.
> See ″Making a call
via Bluetooth ″ or
″Listening to music via
Bluetooth.″
QWhat is the difference between
pairing a device and connecting a
device?
APairing occurs through
authenticating the system and
a mobile device. Devices paired
with the system can be connected
and disconnected until they are
deleted from the system. Bluetooth
Handsfree features, such as making
or answering calls or accessing
contacts, are supported only in
mobile phones connected with the
system.

10-9
QWhat should I do if I want to switch
the call to my mobile phone while
on a call via the system?
APress Use Private on the screen
to switch the call to your mobile
phone.
QHow do I access the contacts in my
mobile phone from the system?
AWhen connecting your mobile
phone to your system, permit the
system to access the contacts saved
in the mobile phone. The contacts
will be downloaded to the system.
To open the downloaded contacts
list, press the Call/Answer button
on the steering wheel and press
on the phone screen. You can
search for a contact to make a call
or add it to favorites.
> See ″Making
a call via Bluetooth .″
QI changed my mobile phone that
was registered to the system via
Bluetooth. How can I register my
new mobile phone?
AYou can register additional devices
to your system by following the
instructions to pair a device. Up to
six devices can be added to your
system's Bluetooth devices list.
To delete a registered device, on
the Bluetooth devices list, press
Delete Device(s), select the devices
to delete, and press Delete.
> See
″ Connecting Bluetooth devices .″
QHow do I answer a call?
AWhen a call comes in and a
notification pop-up window
appears, press the Call/Answer
button on the steering wheel or
press Accept on the screen.
To reject the call, press Reject on
the screen.

10-10
Radio/media
QWhat kinds of media and radio
functions does my system have?
AYour system is enabled to play
various radio services and audio
through various types of media
(USB, etc.). For more information,
see the corresponding chapters.
QI want to move to the previous or
next song without controlling the
screen while driving.
AUse the Search lever/button on
the steering wheel to move to the
previous or next song.
Broadcast reception
QNo sound is heard or a distorted
noise is heard when listening to the
radio while driving.
ADepending on the location, the
reception may deteriorate due to
obstacles.
Attaching a window film including
metal components to the rear
window equipped with a glass
antenna may lower radio reception.
QWhat is the range of my wireless
connection?
AA wireless connection can be used
within about 10 m (about 33 ft). The
maximum Bluetooth range may be
affected by the usage environment,
such as the vehicle type, the system
platform, or the connected mobile
phone.
QHow many mobile devices can be
paired?
AUp to six devices can be paired with
your system.
QWhy is call quality sometimes poor?
ACheck your mobile phone′s
reception sensitivity when call
quality deteriorates. The call quality
may deteriorate when the signal
strength is low.
Call quality may also become poor
if metal objects, such as beverage
cans, are placed near the mobile
phone. Check to see if any metal
objects are near the mobile phone.
The call sound and quality may
differ depending on the type of
mobile phone.

10-15
Bluetooth
ItemSpecifications
Frequency range 2400 to 2483.5 MHz
Supported Bluetooth
specification 4.1
4.2 (BT/Wi-Fi combo module)
Supported profile HFP (1.7), A2DP (1.3), AVRCP (1.6), PBAP (1.2)
Bluetooth Power Class 2 -6 to 4 dBm
Antenna power 2.5 mW (maximum)
Number of channels 79
Modem RF (if equipped)
ItemSpecifications
LTE Reception
\225Frequency: 1930 to 1990 MHz (B2), 2110 to 2155 MHz (B4),
869 to 894 MHz (B5), 746 to 756 MHz (B13)
\225Sensitivity: -94.3 dBm or lower@10 M (B2, B5), -96.3 dBm
or lower@10 M (B4), -93.3 dBm or lower@10 M (B13)
(Throughput ≥ 95 %)
Transmission
\225 Frequency: 1850 to 1910 MHz (B2), 1710 to 1755 MHz (B4),
824 to 849 MHz (B5), 777 to 787 MHz (B13)
\225Maximum RF output power: Power Class3 (B2, B4, B5,
B13), 20.3 to 25.7 dBm (conducted)
CDMA Reception
\225Frequency: 869 to 894 MHz (BC0), 1930 to 1990 MHz (BC1)
\225Sensitivity: -104 dBm or lower (FER = 0.5 % or lower)
Transmission
\225 Frequency: 824 to 849 MHz (BC0), 1850 to 1910 MHz (BC1)
\225Maximum RF output power: Power Class3 (BC0), Power
Class2 (BC1), 23.01 to 30 dBm (conducted)

10-18
Index
A
advanced system settings 9-7
all menus 1-15
Android Auto
via USB connection 2-3
via wireless connection 2-7
Apple CarPlay
via USB connection 2-5
via wireless connection 2-12
B
battery warning 1-9
beep, set 9-17
blue light filter settings 9-20
Bluetooth audio player
pausing/resuming 5-8
playing 5-6
playing the previous/next file 5-8
restarting playback 5-8
Bluetooth information 9-6
Bluetooth mode
connecting devices 6-3
deleting devices 6-6
disconnecting devices 6-5
pairing devices 6-2
Bluetooth phone
answering a call 6-13
call history 6-7
contacts list 6-10
favorites list 6-8
functions during a call 6-14
keypad 6-11
making a call 6-6
switching calls 6-15
Bluetooth settings 9-6
Bluetooth specifications 10-15
brightness mode, set 9-18
brightness settings 9-19
button settings 9-9
C
call history 6-6
charging current, set 3-5
charging management 3-3
climate control system 2-20, 2-21
climate settings 9-4
coasting, set 9-3
component names and functions control panel
custom button 1-5
media button 1-5
power button/volume knob 1-5
radio button 1-5
reset button 1-5, 10-6
search backward/forward
button 1-5
search knob 1-6
setup button 1-5
steering wheel remote control
call/answer button 1-7
call end button 1-7
custom button 1-7
mode button 1-6
mute button 1-6
search lever/button 1-6
voice recognition button 1-6
volume lever/button 1-6

10-19
contacts list 6-10
control panel 1-5
custom button, set 9-7, 9-9
D
departure time, set 3-3
device connection settings
Android Auto 9-7
Apple CarPlay 9-7
Bluetooth 9-6
phone projection 9-7
display settings 9-18
drive mode settings 9-2
driving assistance screen
rear view 2-16
surround view monitor 2-17
driving guidance settings 9-16
driving information 2-22
E
eco-driving information 3-5
energy flow 3-6
energy information 3-2
F
FAQ
audio functions 10-10
Bluetooth 10-8
broadcast reception 10-10
self-check on system faults 10-11
favorites
contacts 6-8
frequently asked questions 10-8
G
general system settings 9-10
H
HD Radio 4-6
heat/ventilation control, set 9-4, 9-5
home screen 1-13
K
keyboard, set 9-12
L
language, set 9-12
lighting settings 2-23
M
media notification, set 9-8, 9-21
media player
Bluetooth audio mode 5-6
USB mode 5-2
mode button, set 9-8, 9-9
music, play
Bluetooth audio mode 5-6
USB mode 5-2
N
noise reduction 9-17
P
parking guides 2-16
phone
dialed calls 6-7
missed calls 6-7