2022 INFINITI QX80 USB port

8. Troubleshooting guide
USB MEMORY DEVICE
SymptomPossible cause Possible solution
The system does not recognize a USB device. A USB extension cable is used. Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
A USB device is rapidly connected to or
disconnected from the USB connection port. Slowly connect or disconnect the USB device.
8-10

8. Troubleshooting guide
Apple CarPlay®
SymptomCause and Countermeasure
Cannot start Apple CarPlay® though it is tethered to the
vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB
cable to the USB connection port.
“USB (Universal Serial Bus) connection ports” (page 2-8)
Use an Apple LightningTMcable (Mfi certified) to connect your phone to the USB
connection port and check the cable that is not broken.
[Start-up Options] is set to [Never Start]. Change the setting to [Auto] or [Ask Every
Time].
“Apple CarPlay® settings” (page 5-20)
Apple CarPlay® setting is not active on your iPhone®. Turn on “CarPlay” on your
iPhone®.
The device is not compatible with Apple CarPlay®. Check the compatibility
requirements.
Cannot use wireless Apple CarPlay® (if so equipped). The wireless connection is not completed properly. To activate wireless Apple CarPlay®, touch [
] on the Connections settings screen.“Connections settings” (page 2-17)
The wireless connection is not completed properly.
“Connecting iPhone®” (page 5-17)
Delete the iPhone® on the devices list and reconnect it to the in-vehicle system.
“Setting devices” (page 2-17)
Apple CarPlay® performance decreases. For example, slow
connectivity or slow application functionality.
or
An error message appears when trying to access features of
Apple CarPlay®. A blank screen appears when trying to
access maps. Confirm you have a compatible iPhone®, a cellular connection and an active data plan.
Use an Apple Lightning
TMcable (Mfi certified) to connect your phone to the USB
connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
8-18

8. Troubleshooting guide
Android Auto
SymptomCause and Countermeasure
Cannot start Android Auto though it is connected to the
vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB
cable to the USB connection port.
“USB (Universal Serial Bus) connection ports” (page 2-8)
[Start-up Options] is set to [Never Start]. Change the setting to [Auto] or [Ask Every
Time].
“Android Auto settings” (page 5-24)
To activate Android Auto, touch [
] on the Launch Bar or touch [Smartphone
Connection] on the information screen and then touch [Android Auto].
“Selecting menu from Launch Bar” (page 2-10)“Information menu” (page 5-2)
The connected device is not compatible with Android Auto. Check the compatibility
requirements.
Your Android phone may not be recognized if its battery is low. Charge your Android
phone then try again.
Android Auto performance decreases. For example, slow
connectivity or slow application functionality.
or
An error message appears when trying to access features of
Android Auto. A blank screen appears when trying to access
maps. Confirm you have a compatible Android phone, a cellular connection and an active data
plan.
Use the Android phone OEM cable to connect your phone to the USB connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Close all apps and restart them.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
8-20

Index
Log-in screen ............................................... 2-9
M
Making a call ................................................ 4-5
Map Menu screen ..................................... 6-10
Map types ..................................................... 6-3
Map update ................................................ 6-45
Map view settings ....................................... 6-7
Moving map ................................................. 6-6
N
Navigation screen ....................................... 6-2
Navigation settings .................................. 6-36
O
One Shot Call ................................................ 7-3
Options before starting the
route guidance ........................................... 6-12
P
Phone ............................................................. 4-4
Phone operation ...................................... 5-23
Phone selection ........................................... 4-4
Phone settings ........................................... 4-11
Q
Quick Dial .................................................... 4-14
R
Radio ..................................................... 3-2, 3-9
Radio menu ................................................ 3-12
Recalculating route .................................. 6-19
Receiving a call ............................................ 4-5
Route calculation ..................................... 6-44
Route guidance ............................. 6-13, 6-42
Route menu ................................................ 6-14
S
Safety information ...................................... 1-3
Settings menu ............................................ 2-14
Siri® Eyes Free .......................................... 5-25
Siri® operation .......................................... 5-19
SiriusXM Traffic™ information ............. 6-23
SiriusXM® Travel Link ............................ 5-14
Software update ......................................... 5-4
Start-up screen ........................................... 2-9
Starting system ........................................... 2-9
Storing a location/route ......................... 6-27
Storing avoid area .................................... 6-29Storing home location ............................. 6-27
Storing location ......................................... 6-27
Storing route .............................................. 6-28
Subscription to INFINITI
InTouch™ Services ...................................... 5-6
Swipe-down notifications ...................... 2-11
Switches on steering wheel ..................... 2-5
System settings ......................................... 2-14
System voice settings ................................. 7-5
T
Text message settings ............................ 4-11
Traffic information on map ................... 6-25
Traffic information setting .................... 6-26
U
USB (Universal Serial Bus)
connection port .................................. 2-8, 3-3
USB audio menu ....................................... 3-17
USB memory device care
and cleaning ............................................... 3-19
User selection .............................................. 2-9
V
Viewing SiriusXM® Travel Link ............ 5-14
9-2