8. Troubleshooting guide
SymptomPossible cause Possible solution
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Please delete the Bluetooth® pairing information
from both the cellular phone and vehicle system
before registering it again.
Phone does not support phonebook download
function. Visit www.infinitiusa.com/bluetooth/ to check
compatibility.
8-18
8. Troubleshooting guide
SIRI® EYES FREE
SymptomCause and Countermeasure
Cannot access Siri® Eyes Free using <
>
on the steering wheel. Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri® is enabled on the device. On your phone, go to Siri® setting.
Check that Siri® can be accessed from the device lock screen. This can be set in the settings menu of your
phone.
Audio source does not change automati-
cally to iPod® or Bluetooth® Audio mode. For best results, use the native music app. Performance of music control function while using Podcasts,
Audiobook or other third party music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud
storage may degrade performance.
Switch the source manually.
“Selecting audio source” (page 3-13)
Play, pause, next track, previous track or
play timer does not work. For best results, use the native music app. Performance of music control function while using Podcasts,
Audiobook or other third party music apps may vary and is controlled by the device.
Cannot hear any music/audio being
played back from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for
iPod® mode.
Cannot hear map turn-by-turn direction
guidance from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for
iPod® mode.
Cannot receive text message notifications
on the vehicle audio system. Check if “Show Notifications” is enabled on your phone.
Cannot reply to text message notifications
using Siri® Eyes Free. After receiving an incoming text message, follow the on-screen guidance. Push and hold
<
>on the
steering wheel for Siri® Eyes Free operation. After Siri® Eyes Free starts, speak an appropriate
command to reply to the message using Siri® Eyes Free.
8-24
Number
2D map .......................................................... 6-3
3D map .......................................................... 6-5
A
About route guidance .............................. 6-27
Adjusting settings ..................................... 2-11
Android Auto ............................................. 5-22
Apple CarPlay® ......................................... 5-18
Audio operation precautions ................... 3-2
Audio operations ...................................... 3-12
Audio system
Steering wheel audio controls .............. 3-12
Automatic map update ........................... 6-62
AUX (auxiliary) input jack .......................... 2-7
Auxiliary (AUX) devices ........................... 3-33
B
Basic operation ......................................... 2-10
Bluetooth® audio ........................ 3-10, 3-30
Bluetooth® Hands-Free
Phone System .............................................. 4-2
Building graphics ......................................... 6-6
C
Canceling route ......................................... 6-33
CD/USB memory device care
and cleaning ............................................... 3-36
Changing map .............................................. 6-8
Changing order of destination
and waypoints ........................................... 6-38
Changing scale of map .............................. 6-7
Clock settings ............................................ 2-31
Compact Disc (CD) player ............. 3-4, 3-21
Compressed Audio
Files (MP3/WMA/AAC) .......................... 3-6
Connecting Bluetooth®
Hands-Free Phone ..................................... 4-4
Connecting to Interactive
Voice Menu ................................................ 5-12
Connections settings ............................... 2-27
Control buttons and functions ............... 2-2
Control buttons and touch
screen display .............................................. 2-2
Current vehicle location .......................... 6-55
Customer assistance .................................. 8-2
D
Deleting stored item ............................... 6-50
Destination setting menu ....................... 6-14Display Settings ........................................ 2-33
Display view bar ........................................ 2-14
Displayed feature ..................................... 2-14
Displaying current vehicle location ........ 6-6
Displaying urgent
traffic information .................................... 6-42
Driver Assistance settings ...................... 5-32
Dual display .................................................. 2-3
During a call ................................................. 4-6
E
Editing route .............................................. 6-36
Editing stored information ..................... 6-47
Editing user settings ................................ 5-29
F
Finding address ......................................... 6-18
Finding points of interest ....................... 6-18
Fully customizable
digital environment .................................. 5-29
Functions disabled while driving .......... 2-19
G
Giving voice commands ............................. 7-2
Index
9-1
