2022 HYUNDAI TUCSON App delete

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5-15
Hyundai Digital Key
(if equipped)
Digital Key Application
To use Hyundai Digital Key mobile app,
you should install the Hyundai Digital
Key application on your Android phone.
Search ‘Hyundai digital key’ in the
Google Play Store and download the app.
Please refer to the detailed manual of the
digital key app. The option can be found
under the following app menu:
Menu → Application Info → Tutorial
Please review the contents of the manual
before using the app.
ÃThis service is only available for
Android smartphones. Please confirm
supported/compatible devices on our
website.
WARNING
Delete Digital Key Settings When
Purchasing a Used Vehicle
If any of the digital key (smartphone key
or card key) is already registered when
you press ON button after unlocking
the doors, the message ‘Digital key(s)
active’ appears on the instrument
cluster once. If you sell your vehicle
or purchase a used Hyundai vehicle
equipped with the Digital Key feature,
you should confirm the message and
delete the registered smartphone key
and card key. For more information,
please contact the Hyundai Customer
Care Center. If the card key does not
work properly, please delete the card
key and register the smartphone key
and re-register the card key.
For vehicle maintenance
If you need to have your Digital Key
System repaired or replaced please
ensure your Smartphone Key is still
active. You may have to pair your phone
again.
In the case, re-initialize your Digital Keys
using the Hyundai Digital Key mobile app.
Digital key (smartphone) NFC
function
You can use the smartphone Digital Key
feature once Near Field Communication
(NFC) setting has been enabled on your
phone.
To enable NFC, go to Settings on your
smart phone.
In addition, your smart phone screen
should be unlocked when using the
Digital Key feature.
ÃTo enable the user settings for NFC on
your smart phone, go to the Settings
app on your phone. For further
assistance, refer to your smart phone
manual.

Convenient features
5-16
Digital key (smartphone)
ODN8A059129
ODN8A059240
Hyundai Digital Key (Smartphone)
Pairing
1. Turn the vehicle on with the Smart key
and make sure to keep the smart key
inside the vehicle during digital key
registration.
2. Register your Digital key from the
vehicle user setting menu as follows.
ÃWith Navigation screen :
From the infotainment screen menu,
go to [Setup] - [Vehicle] - [Digital Key]
- [Smart Phone Key] then select the
[Save] from submenu.
ÃWithout navigation screen :
From cluster menu, go to [Digital Key]
- [Smart Phone Key] and select [Save].
Information
The [Save] button will be disabled if the
digital key (Smartphone key) is already
saved.
Please refer to “Digital Key Delete” in this
manual and follow the digital key delete
procedure in your car before Digital key
save.
Please refer to the ‘Tutorial’ on your
Digital key app and delete the previous
saved key in your smartphone before save.
3. Select the vehicle to save on your
Digital key application and activate
the save mode.
ÃSave mode is available only on
the vehicle owner’s Digital key
application.
4. Place the backside of smartphone
onto the wireless charging pad(in-
vehicle authentication pad).
The saving process will begin
automatically.
5. Once the digital key save is complete,
a message will be shown on the
infotainment screen or cluster.
6. Remove the smartphone from the pad
and complete the saving process.
ONX4050015
[A] : Wireless Charging Pad (In-vehicle Authentication Pad)

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ODN8A059129
ODN8A059130
Hyundai Digital Key (Smartphone Key)
Deletion
1. Turn the vehicle on with the Smart
key and make sure to keep the smart
key inside the vehicle during delete
process.
2. Delete your Digital key from the
vehicle user setting menu as follows.
ÃWith Navigation screen :
From the infotainment screen menu,
go to [Setup] - [Vehicle] - [Digital Key]
- [Smart Phone Key] then select the
[Delete] from submenu.
ÃWithout navigation screen :
From cluster menu, go to [Digital
Key] - [Smart Phone Key] and select
[Delete].
Information
The [Delete] button will be disabled if there
is no digital key (Smartphone key) saved.
3. Once the digital key delete is
complete, a message will be shown
on the infotainment screen or cluster.
4. Go to [Initialize Digital Key] menu on
the digital key application and select
the vehicle to delete the digital key
information.
•
Open the Hyundai Digital Key app → Menu → Initialize Digital Key
à If the saved digital key information
in your car is deleted due to vehicle
maintenance, the digital key in your
smartphone should be deleted as well.
ÃFor more information, please refer to
the ‘Tutorial’ on your Digital key app.
CAUTION
• If the smartphone is removed
from the interior authentication
pad during enrollment, the saving
process will be cancelled.
• If the infotainment or instrument
cluster screen is changed during
enrollment, the saving process will
be cancelled.
• If the vehicle is turned off during
enrollment, the saving process will
be cancelled.
• If the gear is shifted, the saving
process will be cancelled.
• If you try to save the smartphone
which is not logged in with the
vehicle owner’s ID or if you try to
save the Card key, the saving process
will not begin.
• If the NFC setting on your
smartphone is off, the saving process
will not begin.
• If the smartphone screen is changed
to off or locked status, the saving
process will be cancelled.
• If there is no Smart key during the
save process, the saving process will
not begin.

Convenient features
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Smartphone change/App deletion
If you change your smartphone or delete
the Hyundai Digital Key App, please refer
to the following to set up your Digital
Key:
Smartphone Change/ Reset
If you change or reset the smartphone,
the registered digital key in your previous
smartphone may not be used. Please
refer to following procedure to use the
digital key.
1. Install the digital key application and
log in.
2. If you are the owner, retry the Digital
key save process.
3. If you are the sharer, need to re-share
the key from owner.
App delete & reinstall/ Delete App data
You can re-download the digital key
from server in these cases as follow
procedure.
1. Reinstall the application and log in.
2. Input the PIN number for user
verification.
3. If PIN is correct, digital key data
will be re-downloaded to your
smartphone and you can use it
without any further registration or
sharing.
Smartphone operability with Digital Key
The digital key application may not
be available to old type smartphones.
Please check the available smartphone
models with your dealer. NFC antenna
position on the smartphone can be
confirmed on each smartphone’s manual
or contact to customer service center of
the smartphone manufacture.
CAUTION
• Do not leave the registered digital
key (smartphone) and card key in
your vehicle. Please carry around
your keys all the times.
• If you happen to lose your digital
key (smartphone) or card key
registered as a main user’s key, you
should immediately delete the key
on the vehicle’s key menu. For more
information, refer to the Digital Key
Deletion in this chapter.
• If you registered your digital key
(smartphone) or card key in the
vehicle, a message appears on the
instrument cluster and let you know
the key is registered.
(Message: Digital key(s) active.)
• If you buy a used vehicle, you should
confirm the message and delete the
registered smartphone key and card
key. In this case, you should carry
your smart key.
• If you keep place the NFC card
of the digital key on the interior
authentication pad (wireless
charger) while driving, it may cause a
malfunction of the NFC card.
• You should remove your NFC card
of the digital key on the interior
authentication pad after turning on
the engine.
• Hyundai digital key app may not
work properly when the NFC or
Bluetooth communication between
smartphone and car is not good.
• If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to lots of
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. Especially,
you should not cover the smartphone
with your hand or place other
devices which can cause frequency
interference. It may result in poor
performance.

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• If the remote control function is not
activated, please use NFC function to
lock or unlock the doors
• You should be careful not to
press the remote control button
on the digital key (smartphone)
accidentally.
• If the digital key (smartphone) is
discharged or defective or you
cannot use the digital key since the
vehicle battery is discharged, use the
inside door lock button to lock all of
the doors.
CAUTION
• Hyundai digital key app on the
smartphone and card key may not
work if any of the following occurs:
-Hyundai digital key app on the
smartphone is deleted. (Required
to reinstall the app)
-Account log in information of
Hyundai digital key app is expired.
(Required to re-log in)
-When you try to log in to another
smartphone instead of the
registered smartphone with same
user account.
-Smartphone rooting or app
hacking is detected.
-Smartphone battery or the vehicle
battery is discharged.
-Smartphone’s screen is off or
locked.
-NFC or Bluetooth is turned off on
the smartphone settings.
-Smartphone’s mobile network
setting is off or airplane mode is
activated.
-A credit card is overlapped in the
back of your smartphone or metal
or thick case is used.
-Use the card key with insert it
into the wallet or card holder or
overlapping with other cards.
-If you use a smart phone cover that
uses wireless communication or is
made of metal, the digital key NFC
function may not work properly.
Remove the smart phone cover
before using the digital key NFC
function.
• The vehicle may not be controlled by
the smartphone if any of the following
occurs:
- Basic and necessary functions of
the smartphone manufacturer are
operating. (General call, urgent
call, audio or NFC payment)
-Wireless earphone is operating.
(General call, urgent call or audio)
-The digital key app function such
as basic setting or app launching
is limited by prior policy according
to the manufacturer while using a
smartphone produced by domestic
and foreign manufactures.
à If you change the smartphone
number, you should modify the user
account information on the HYUNDAI
customer web site to use the digital
key app.
ÃIf the vehicle owner changes
the smartphone device, the new
smartphone should be registered in
the car after deleting the registered
digital key(smartphone).
ÃIf a sharer changes or reset the
smartphone, the key should be re-
shared from owner.
ÃSome of the old smartphone may
not work properly. Please check the
available smartphone models with
your dealer.
ÃNFC antenna position on the
smartphone can be confirmed
on each smartphone’s manual or
contact to customer service center
of the smartphone manufacture.

Convenient features
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Digital key (Card key)
ODN8A059243
ODN8A059131
Digital key (Card key) save
1. Install Hyundai digital key app in
main user’s smartphone and register
the digital key (smartphone). Please
refer to the registration method of the
digital key (smartphone).
2. Using the [Pair Card Key] menu on
the digital key application, you can
activate the Card Key registration
mode.
ÃNFC authentication : enter the NFC
authentication menu and contact
the smartphone on the outside door
handle.
ÃBluetooth authentication : enter the
Bluetooth authentication menu and
press the [OK] button for activation.
If you activate the registration mode,
you should complete the Card saving
process within 5 minutes.
ÃIf yo u have not registered the digital
key (smartphone), please register the
digital key (card key) with two smart
keys.
3. Register the NFC card key on the
User’s Settings menu after turning on
the vehicle.
à With Navigation screen : From the
infotainment screen menu, go to
[Setup] - [Vehicle] - [Digital Key] -
[Card Key] then select the [Save] from
submenu.
ÃWithout navigation screen : From
cluster menu, go to [Digital Key] -
[Card Key] and select [Save].
The [Save] button will be disabled if
the digital key (Card key) is already
saved.
Please refer to “Digital Key Delete” in
this manual and follow the digital key
delete procedure in your car before
Digital key save.
4. Place the NFC card key onto the
interior authentication pad (wireless
charger). The saving process will
begin automatically.
5. If the key is enrolled, the message
will be displayed on the infotainment
screen or instrument cluster.
• Once the card key registration mode
is activated, the process should be
completed within 5 minutes. After
then, you should reactivate once
again for registration.
• For the digital key(card key) saving,
the smart key(fob) must be exist inside
of vehicle.
• Once a Card key is registered, it
cannot be reuse onto another vehicle.

Convenient features
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CAUTION
If you uncheck Enable digital keys, it is
impossible to lock or unlock the doors
or start up the vehicle with digital keys
such as smartphone and card key. If
you check Enable digital keys again, the
registered digital keys(smartphone and
card key) are available. Even though
you stop the digital key function, the
registered keys (smartphone and card
key) are not deleted.
Personalized profile and vehicle
settings
You have the ability to set the registered
digital key with one of two personalized
profiles. Then, when you use the digital
card key or the Digital Key App, the
vehicle will be set to the user-defined
personalized profile (which includes
such items as driver settings, audio
preferences, etc.).
There are two profile connections and
personalization settings available for
Driver 1 and Driver 2.Profile link/unlinked
Profile link
1. Select Setup → User Profile → Profile Settings → Link Digital Key (Smartphone) on the infotainment
system menu.
2. Unlock and place your smartphone on the wireless charger according to a
message and it automatically starts to
interwork.
3. It begins the pro
file link with a message.
4. If you select Link, the registered phone number’s digital key and the
user’s profile are linked.
5. The interconnection process is completed with a message.
Profile unlink
1. Select Digital Ke y information on infotainment Vehicle Settings menu. It
is possible to unlink only if the profile
is interconnected.
2. Profile unlink is completed with a message.
Information
If you connect both Driver 1 and Driver 2
with a single smartphone, the smartphone
digital key always works as Driver 1.
If you unlink the Driver 1, personalization
function will operate as Driver 2.