GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Infotainment System 165
2. Select Phones
3. Touch
4or the pencil icon next to the
phone to be disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, visit your
brand website. See Online Account0341 for
details.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https://support.google.com/
androidauto. For Apple CarPlay support and
to see if your phone is compatible, see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc. Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
Certain settings can be managed in the
Owner Center sites when an account is
established, and may be modified if other
users have accessed the vehicle or created
accounts. This may result in changes to the
security or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle, if equipped. For
instructions, in the U.S. see my.gmc.com or
in Canada see mygmc.ca or mongmc.ca.
Refer to the User Terms and Privacy
Statement for important details. To view,
touch the Settings icon on the Home Page
of the infotainment display. The settings menu may be organized into
four categories. Select the desired category
by touching System, Apps, Vehicle,
or Personal.
To access the personalization menus:
1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.
System
The menu may contain the following:
Time / Date
Allows setting of the clock.
Language
Sets the display language used on the
infotainment display. It may also use the
selected language for voice recognition and
audio feedback.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
166 Infotainment System
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.
Privacy
Allows adjustment of the infotainment
privacy settings.
Device Remote Access
Allows devices that can interact with vehicle
features and access data.
Display
Allows adjustment of the infotainment
display.Sounds
Allows adjustment of the infotainment
system sounds.
Voice
Allows adjustment of the infotainment voice
recognition features.
Favorites
Allows adjustment of the infotainment
favorite settings.
Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually.
To manually check for updates, touch
Settings on the Home Page and select the
System tab. Go to the Vehicle Software
section and touch Updates. Follow the
on-screen prompts. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and
active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or public hotspot, touch Settings on
the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Infotainment System 167
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in the
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, seeOnline Account0341 for
details.
Preferences
Allows the infotainment system to disable
or enable the download of new updates in
the background.
About
Shows the infotainment system software
information.
Running Applications
Shows a complete list of applications that
are currently running on the infotainment
system.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.Apps
The menu may contain the following:
Android Auto
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto 0164.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
0 164.
Apps
Shows app settings and information.
Audio
Adjusts different audio settings.
Climate
Adjusts different climate settings.
Navigation
Adjusts different navigation settings.
See Using the Navigation System 0143.
Phone
Adjusts different phone settings.
Vehicle
The menu may contain the following:
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Seating Position
Adjusts different seat settings.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 171
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven–the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
.Wide Open Throttle –the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts (if equipped) –
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped)– the
number of times the driver was alerted
for following a vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0347.
"Made for iPhone," means that an electronic
accessory has been designed to connect
specifically to iPhone, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPhone may affect wireless
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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172 Infotainment System
performance. iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries.
Trial length and service availability may vary
by model, model year or trim. Service will
automatically stop at the end of your trial
subscription period unless you decide to
continue service. If you do not wish to enjoy
your trial, you can cancel by calling the
number below. All SiriusXM services require
a subscription, each sold separately by
SiriusXM after the trial period. Service
subject to the applicable SiriusXM Customer
Agreement and Privacy Policy, visit
www.siriusxm.com (USA) or www.siriusxm.ca
(Canada) to see complete terms and how to
cancel which includes calling 1-866-635-2349
(USA) or 1-888-539-7474 (Canada). Some
services and features are subject to device
capabilities and location availability. Content
varies by SiriusXM subscription package. All
fees, content and features are subject to
change.SiriusXM with 360L: Some features,
including steaming content and listening
recommendations, require an active OnStar
Connected Access plan and may vary by
vehicle model. Content varies by SiriusXM
subscription plan. GM connected vehicle
services vary by vehicle model and require
active service plan, working electrical
system, cell reception and GPS signal. See
onstar.com for details and limitations.
SiriusXM, Pandora, Stitcher and all related
logos are trademarks of Sirius XM Radio Inc.
and its respective subsidiaries.
SiriusXM satellite service is only available in
the 48 contiguous United States (and Puerto
Rico with limited availability) and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” preceding the channel name.
Family-friendly packages are available by
contacting SiriusXM:
.USA Customers —See www.siriusxm.com
or call 1-888-601-6296.
.Canada Customers —See
www.siriusxm.ca or call 1-877-438-9677. It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content.
General Requirements:
1. A License Agreement from SiriusXM is required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Sirius XM
Canada Inc.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
174 Infotainment System
hand, and HERE North America, LLC (“HERE”)
and its licensors (including their licensors
and suppliers) on the other hand.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase
®.
HERE holds a nonexclusive license from the
United States Postal Service
®to publish and
sell ZIP+4®information.
© United States Postal Service 2013. Prices
are not established, controlled, or approved
by the United States Postal Service. The
following trademarks and registrations are
owned by the USPS: United States Postal
Service, USPS, and ZIP+4.
TERMS AND CONDITIONS
Personal Use Only: You agree to use this
Data for the solely personal, noncommercial
purposes for which you were licensed, and
not for service bureau, timesharing or other
similar purposes. Except as otherwise set
forth herein, you agree not to otherwise
reproduce, copy, modify, decompile,
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of this Data, and may not transfer or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws. You may transfer the Data
and all accompanying materials on a
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the recipient agrees to the terms of this End
User License Agreement. Multi-disc sets may
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set as provided to you and not as a subset
thereof.
Restrictions
Except where you have been specifically
licensed to do so by HERE and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in communication
with vehicles capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or similar
applications; or (b) with, or in
communication with, including without
limitation, cellular phones, palmtop and
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digital assistants or PDAs.
Warning
This Data may contain inaccurate or
incomplete information due to the passage
of time, changing circumstances, sourcesused, and the nature of collecting
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which may lead to incorrect results.
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This Data is provided to you
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agree to use it at your own risk. HERE and
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NON-INFRINGEMENT, MERCHANTABILITY,
SATISFACTORY QUALITY, ACCURACY, TITLE
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NO ORAL OR WRITTEN ADVICE OR
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Driving and Operating 187
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.On AWD vehicles, use Tour Mode. See
Driver Mode Control0218.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 042.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Customer Information 339
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 339
Customer Assistance Offices . . . . . . . . . . . 341
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 341
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Roadside Assistance Program . . . . . . . . . . 342
Scheduling Service Appointments . . . . . . 343
Courtesy Transportation Program . . . . . 344
Collision Damage Repair . . . . . . . . . . . . . . . 345
Publication Ordering Information . . . . . . 346
Radio Frequency Statement . . . . . . . . . . . 347
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 347
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 347
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 348
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 348
Event Data Recorders . . . . . . . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Infotainment System . . . . . . . . . . . . . . . . . . 349
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE :
Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).