2022 GMC TERRAIN infotainment

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Driving and Operating 239
Certain vehicle conditions and driver
interferences may also cancel automatic
parking:
.The driver manually steers the vehicle.
.The maximum allowed speed is exceeded.
.There is a failure with the APA system.
.Electronic stability control or antilock
brakes are activated.
.A high priority vehicle message is shown
in the display.
System Limitations
Automatic Parking Assist has certain
limitations. The system cannot:
.Maneuver the vehicle at speeds exceeding
8 km/h (5 mph).
.Detect whether a parking space is legal or
restricted.
.Detect pavement markings or lines.
.Park the vehicle closely lined up with the
vehicle next to it, particularly if the spot
is approached at an angle or if the
parking space is angled.
.Park exactly centered in a very large spot.
.Always detect short curbs.
.Operate while towing any trailer.
.Function when the vehicle is raised or
lowered by air suspension, if equipped. When the System Does Not Seem to Work
Properly
If the vehicle does not reverse into the
expected parking space, this may be because
the system is maneuvering the vehicle into
a previously detected space.
Rear Cross Traffic Alert (RCTA)
System
If equipped, Rear Cross Traffic Alert (RCTA)
displays a red warning triangle with a left
or right pointing arrow on the infotainment
display to warn of traffic coming from the
left or right. This system detects objects
coming from up to 20 m (65 ft) from the left
or right side of the vehicle. When an object
is detected, either three beeps sound from
the left or right or three Safety Alert Seat
pulses occur on the left or right side,
depending on the direction of the detected
vehicle.
Driving With a Trailer
Use caution while backing up when towing
a trailer. The RCTA feature is automatically
disabled when a trailer is attached to the
vehicle.
Turning the Features On or Off
RCTA can be turned on or off using the
infotainment system. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Keep Assist (LKA), Side Blind Zone Alert
(SBZA), Lane Change Alert (LCA), Automatic
Emergency Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System can help to
avoid a crash or reduce crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps or pulses the driver seat. FCA
also lights an amber visual alert if following
another vehicle much too closely.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
240 Driving and Operating
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. SeeDefensive Driving
0 187.
FCA can be disabled through vehicle
personalization. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Collision/Detection Systems.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain, (Continued)
Warning (Continued)
or snow, or if the headlamps or
windshield are not cleaned or in proper
condition. Keep the windshield,
headlamps, and FCA sensors clean and in
good repair.
Collision Alert
With Head-Up Display Open

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Driving and Operating 243
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled through vehicle
personalization. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Collision/Detection Systems.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Front Pedestrian Braking (FPB)
System
If equipped, the Front Pedestrian Braking
(FPB) system may help avoid or reduce the
harm caused by front-end crashes with
nearby pedestrians when driving in a
forward gear. FPB displays an amber
indicator,
~, when a nearby pedestrian is
detected ahead. When approaching a
detected pedestrian too quickly, FPB
provides a red flashing alert on the
windshield and rapidly beeps, or pulses the
driver seat. FPB can provide a boost to
braking or automatically brake the vehicle.
This system includes Intelligent Brake Assist
(IBA), and the Automatic Emergency Braking
(AEB) system may also respond to
pedestrians. See Automatic Emergency
Braking (AEB) 0242.
The FPB system can detect and alert to
pedestrians in a forward gear at speeds
between 8 km/h (5 mph) and 80 km/h (50 mph). During daytime driving, the
system detects pedestrians up to a distance
of approximately 40 m (131 ft). During
nighttime driving, system performance is
very limited.
{Warning
FPB does not provide an alert or
automatically brake the vehicle, unless it
detects a pedestrian. FPB may not detect
pedestrians, including children:
.When the pedestrian is not directly
ahead, fully visible, or standing
upright, or when part of a group.
.Due to poor visibility, including
nighttime conditions, fog, rain,
or snow.
.If the FPB sensor is blocked by dirt,
snow, or ice.
.If the headlamps or windshield are not
cleaned or in proper condition.
Be ready to take action and apply the
brakes. For more information, see
Defensive Driving 0187. Keep the
windshield, headlamps, and FPB sensor
clean and in good repair.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
244 Driving and Operating
FPB can be set to Off, Alert, or Alert and
Brake through vehicle personalization. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems.
Detecting the Pedestrian Ahead
FPB alerts and automatic braking will not
occur unless the FPB system detects a
pedestrian. When a pedestrian that may
enter the vehicle’s forward path is detected,
the pedestrian ahead indicator will display
amber.
Front Pedestrian Alert
With Head-Up Display Open
With Head-Up Display Closed
When your vehicle approaches a pedestrian
ahead too rapidly, the red FPB alert display
will flash on the Head-Up Display (if
equipped, and open), or the windshield.
Also, eight rapid high-pitched beeps will
sound from the front , or both sides of the
Safety Alert Seat will pulse five times. When
this Pedestrian Alert occurs, the brake system may prepare for driver braking to
occur more rapidly which can cause a brief,
mild deceleration. Continue to apply the
brake pedal as needed.
Automatic Braking
If FPB detects it is about to crash into a
pedestrian directly ahead, and the brakes
have not been applied, FPB may
automatically brake moderately or brake
hard. This can help to avoid some very low
speed pedestrian crashes or reduce
pedestrian injury. FPB can automatically
brake to detected pedestrians between
8 km/h (5 mph) and 80 km/h (50 mph).
Automatic braking levels may be reduced
under certain conditions, such as higher
speeds.
FPB may slow the vehicle to a complete
stop to try and avoid a potential collision
with a pedestrian. If this happens, Automatic
Braking may engage the Electric Parking
Brake (EPB) to hold the vehicle at a stop.
Release the EPB. A firm press of the
accelerator pedal will also release Automatic
Braking and the EPB.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Driving and Operating 245
{Warning
FPB may alert or automatically brake the
vehicle suddenly in situations where it is
unexpected and undesired. It could falsely
alert or brake for objects similar in shape
or size to pedestrians, including shadows.
This is normal operation and the vehicle
does not need service. To override
Automatic Braking, firmly press the
accelerator pedal, if it is safe to do so.
Automatic Braking can be disabled through
vehicle personalization. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems > Front Pedestrian Detection.
{Warning
Using the Front Pedestrian Braking
system while towing a trailer could cause
you to lose control of the vehicle and
crash. Turn the system to Alert or Off
when towing a trailer.
Cleaning the System
If FPB does not seem to operate properly,
cleaning the outside of the windshield in
front of the rearview mirror may correct the
issue.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone, or blind spot
areas. When the vehicle is in a forward gear,
the left or right side mirror display will light
up if a moving vehicle is detected in that
blind zone. If the turn signal is activated and
a vehicle is also detected on the same side,
the display will flash as an extra warning
not to change lanes. Since this system is
part of the Lane Change Alert (LCA) system,
read the entire LCA section before using this
feature.
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists drivers with
avoiding lane change crashes that occur with
moving vehicles in the side blind zone (or
spot) areas or with vehicles rapidly
approaching these areas from behind. The LCA warning display will light up in the
corresponding outside mirror and will flash
if the turn signal is on.
{Warning
LCA does not alert the driver to vehicles
outside of the system detection zones,
pedestrians, bicyclists, or animals. It may
not provide alerts when changing lanes
under all driving conditions. Failure to use
proper care when changing lanes may
result in injury, death, or vehicle damage.
Before making a lane change, always
check mirrors, glance over your shoulder,
and use the turn signals.
LCA Detection Zones
1. SBZA Detection Zone
2. LCA Detection Zone

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
246 Driving and Operating
The LCA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
The Side Blind Zone Alert (SBZA) warning
area starts at approximately the middle of
the vehicle and goes back 5 m (16 ft). Drivers
are also warned of vehicles rapidly
approaching from up to 70 m (230 ft) behind
the vehicle.
How the System Works
The LCA symbol lights up in the side mirrors
when the system detects a moving vehicle
in the next lane over that is in the side
blind zone or rapidly approaching that zone
from behind. A lit LCA symbol indicates it
may be unsafe to change lanes. Before
making a lane change, check the LCA
display, check mirrors, glance over your
shoulder, and use the turn signals.
Left Side MirrorDisplayRight Side Mirror Display When the vehicle is started, both outside
mirror LCA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left or right
side mirror display will light up if a moving
vehicle is detected in the next lane over in
that blind zone or rapidly approaching that
zone. If the turn signal is activated in the
same direction as a detected vehicle, this
display will flash as an extra warning not to
change lanes.
LCA can be disabled through vehicle settings.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems. If LCA
is disabled by the driver, the LCA mirror
displays will not light up.
When the System Does Not Seem to
Work Properly
The LCA system requires some driving for
the system to calibrate to maximum
performance. This calibration may occur
more quickly if the vehicle is driving on a
straight highway road with traffic and
roadside objects (e.g., guardrails, barriers).
LCA displays may not come on when
passing a vehicle quickly, for a stopped
vehicle, or when towing a trailer. The LCA
detection zones that extend back from the
side of the vehicle do not move further back
when a trailer is towed. Use caution while
changing lanes when towing a trailer. LCA
may alert to objects attached to the vehicle,
such as a trailer, bicycle, or object extending
out to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service.
LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp
curves. The system does not need to be
serviced. The system may light up due to
guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA may not operate when the LCA sensors
in the left or right corners of the rear
bumper are covered with mud, dirt, snow,
ice, or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0319. If the
Driver Information Center (DIC) displays the
system unavailable message after cleaning
both sides of the vehicle toward the rear
corners of the vehicle, see your dealer.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Customer Information 339
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 339
Customer Assistance Offices . . . . . . . . . . . 341
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 341
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Roadside Assistance Program . . . . . . . . . . 342
Scheduling Service Appointments . . . . . . 343
Courtesy Transportation Program . . . . . 344
Collision Damage Repair . . . . . . . . . . . . . . . 345
Publication Ordering Information . . . . . . 346
Radio Frequency Statement . . . . . . . . . . . 347
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 347
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 347
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 348
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 348
Event Data Recorders . . . . . . . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Infotainment System . . . . . . . . . . . . . . . . . . 349
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE :
Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Customer Information 349
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0351.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.