2022 GMC SIERRA phone

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
190 Infotainment System
Storage
Touch to show the storage info for Music &
audio, Other apps, Files, and System.
Security
Touch and the following may display:
Choose a lock type
Touch and the following may display:
.None: Touch to have no screen lock.
.Pattern: Touch to choose an unlock
pattern to draw.
.PIN: Touch to create a PIN.
.Password: Touch to create a password
Trusted Device
Touch to set a phone as your trusted device.
Clear Credentials
Touch to remove all credentials.
Unlock profile with phone
System
The menu may contain the following: Language
This will set the display language used on
the infotainment display. It may also use
the selected language for voice recognition
and audio feedback. Touch the preferred
language.
Keyboard & speech
Touch and the following may display:
.Autofill service: Touch to select None or
Google.
.Keyboard: Touch to select Google
Automotive Keyboard or Manage
keyboards.
.Text-to-speech output: Touch to select
Preferred engine, Speech Rate, Pitch,
or Reset.
Reset Options
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for all users.
Touch Reset or Cancel.
.Reset App Preferences: Resets all
preferences for disabled apps, disabled
app notifications, default applications for
actions, background data restrictions for
apps, and any permission restrictions. App data will not be lost.
Touch Reset or Cancel.
.Erase Infotainment Data: Erases
infotainment data.
TTY Mode
When on, OnStar calls are made as a series
of text exchanges. A keyboard is shown for
text entry and the phone audio is muted.
This feature can be turned off or on.
About
Touch to view the infotainment system
software information.
Legal Information
Touch to view legal and license information.
Updates
Touch and the following may display:
.Check for Updates: Touch to see if the
software is up to date.
.Preferences: Touch to download new
updates in the background or download
updates via Wi-Fi when possible.
Touch Off or On.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
206 Driving and Operating
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 054.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Driving and Operating 337
Trailer Name
Touch to edit the Trailer Profile’s name. Use
at least one character and no spaces.
Total Mileage
Touch to edit the Trailer Profile’s mileage.
Touch Reset to reset trailer mileage to zero,
or enter a new value and touch Save.
Effect on Maintenance Reminders
If the mileage is reset or changed, and
mileage has already accumulated, any
maintenance reminders that have been set
up will be adjusted accordingly.
Average Fuel Economy
Touch to reset the average fuel economy for
the trailer profile. Touch Reset to reset fuel
economy.
Delete/Remove Trailer
Touch to remove the Trailer Profile and all
of its settings.
On the pop-up, touch Remove to remove the
Trailer Profile from the vehicle. Touch Cancel
to dismiss the pop-up and return to the
previous view.
Remove is displayed if there is a connected
OnStar plan active with the vehicle.
Removing a trailer profile will remove theprofile from the vehicle but the profile will
still be associated with the user account.
However, if there is not a connected OnStar
plan, then the remove button will read
DELETE and the profile will be deleted
permanently.
Set as Default Trailer
Touch Set as Default Trailer to select the
current profile as default.
The default Trailer profile will be
automatically selected each time a new
connection is detected. The Trailer Detection
Alert will no longer appear.
If this setting is turned off, the current
trailer profile is not the default trailer.
GCW Alerts
Touch GCW Alert to turn on/off the GCW
Alert for the selected profile. These alerts
are based on the Trailer Profile, so the
settings for each Trailer Profile must be
turned on or off.
The setting will be on by default for each
profile.
Turn this setting off to not receive GCW
Alerts when that Trailer Profile is active.
Maintenance Alerts
Touch Maintenance Alert to turn on/off
Maintenance Alerts for the selected profile.
These alerts are based on the Trailer Profile,
so the settings for each Trailer Profile must
be turned on or off.
The setting is on by default for each profile.
All Maintenance Alerts for that active Trailer
Profile will be received.
Turn this setting off to dismiss Maintenance
Alerts when that Trailer Profile is active.
Theft Alert
Theft alert can be set if a trailer is
connected and the alert is enabled. When
the trailer is disconnected and the vehicle is
off, an alarm will sound.
Touch Theft Alert to turn on/off Theft Alerts
for the selected profile. These alerts are
based on the Trailer Profile, so the settings
for each Trailer Profile must be turned on
or off.
This setting will be off by default for each
Trailer Profile, including the Guest Trailer
Profile.
A smartphone will receive a notification that
the trailer related to the selected Trailer
Profile is disconnected from the vehicle,

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
338 Driving and Operating
if the setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the smartphone
number has been added to the account for
this notification.
If the setting is turned off for a given Trailer
Profile, the smartphone will not receive this
security notification even if the Trailer
Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the Tow/Haul
Mode when towing a trailer. SeeDriver
Mode Control 0249.
Touch Tow/Haul Mode Reminder to turn on/
off Tow/Haul Mode reminders for the
selected profile. These alerts are based on
the Trailer Profile, so the settings for each
Trailer Profile must be turned on or off.
This setting will default to OFF for each
Trailer Profile, including the Guest Trailer
Profile.
If Tow/Haul Mode is off and this setting is
on for a Trailer Profile, each time the vehicle
is turned on, a reminder will appear to turn
on Tow/Haul Mode when the Trailer Profile
is active. If Tow/Haul Mode is on and this setting is
on for a Trailer Profile, the reminder will not
appear when the Trailer Profile is active.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. See
Malfunction
Indicator Lamp (Check Engine Light) 0119.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment. Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see
Servicing the Airbag-Equipped
Vehicle 070 and
Adding Equipment to the Airbag-Equipped
Vehicle 070.
For information on wiring auxiliary switches,
see www.gmupfitter.com or contact your
dealer.
Adding a Snow Plow or Similar
Equipment
Caution
Do not exceed 72 km/h (45 mph) with a
snow plow mounted to the vehicle. The
vehicle could overheat and be damaged.
Before installing a snow plow on the vehicle,
follow these guidelines:

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
442 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 442
Customer Assistance Offices . . . . . . . . . . . 444
Customer Assistance for TextTelephone (TTY) Users . . . . . . . . . . . . . . . 444
Online Owner Center . . . . . . . . . . . . . . . . . 444
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Roadside Assistance Program . . . . . . . . . . 445
Scheduling Service Appointments . . . . . 447
Courtesy Transportation Program . . . . . 447
Collision Damage Repair . . . . . . . . . . . . . . 448
Publication Ordering Information . . . . . 449
Radio Frequency Statement . . . . . . . . . . . 450
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 450
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 450
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 451
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Event Data Recorders . . . . . . . . . . . . . . . . . . 452
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Infotainment System . . . . . . . . . . . . . . . . . . 452Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Customer Information 443
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting GMC, remember that your
concern will likely be resolved at a dealer's
facility. That is why we suggest following
Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by the
BBB National Programs, Inc. to settle automotive disputes regarding vehicle
repairs or the interpretation of the New
Vehicle Limited Warranty. Although you
may be required to resort to this informal
dispute resolution program prior to filing a
court action, use of the program is free of
charge and your case will generally be heard
within 40 days. If you do not agree with the
decision given in your case, you may reject
it and proceed with any other venue for
relief available to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
https://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
444 Customer Information
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
GMC encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail GMC, the
letter should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.gmc.com
1-800-GMC-8782 (1-800-462-8782)
1-888-889-2438 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-888-881-3302From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), GMC has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with GMC by dialing:
1-888-889-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The GMC Owner Center (U.S.)
my.gmc.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:
Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Customer Information 445
J:View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0438 or
Vehicle Identification Number (VIN) 0438.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My GMC Rewards points.
F: Chat live with online help
representatives.
Visit my.gmc.com and create an account
today.
GMC Owner Centre (Canada)
mygmccanada.ca
Visit the GMC Owner Centre at
mygmccanada.ca (English) or
my.gmccanada.ca (French) to access similar
benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle's powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.