GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Infotainment System 155
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Overview (Base Radio) . . . . . . . . . . . . . . . . . 156
Overview (Uplevel Radio) . . . . . . . . . . . . . . 157
Steering Wheel Controls . . . . . . . . . . . . . . . 158
Using the System . . . . . . . . . . . . . . . . . . . . . 159
Software Updates . . . . . . . . . . . . . . . . . . . . . . 161
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 161
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 163
Radio Data System (RDS) . . . . . . . . . . . . . . 164
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 164
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 166
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 166
Audio Players
Avoiding Untrusted Media Devices . . . . 166
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Bluetooth Audio (Base Radio) . . . . . . . . . . 168
Bluetooth Audio (Uplevel Radio) . . . . . . . 168
Navigation
Using the Navigation System . . . . . . . . . . 169
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Navigation Symbols . . . . . . . . . . . . . . . . . . . 170
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Global Positioning System (GPS) . . . . . . . 171
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 171Problems with Route Guidance . . . . . . . . 172
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 172
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 174
Bluetooth (Pairing and Using a Phone
for Base Radio) . . . . . . . . . . . . . . . . . . . . . . . 175
Bluetooth (Pairing and Using a Phone for Uplevel Radio) . . . . . . . . . . . . . . . . . . . . 178
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . . 183
Settings
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 185
Settings (Uplevel Radio) . . . . . . . . . . . . . . . 187
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . 194
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
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172 Infotainment System
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of, media and messaging,
navigation and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching Google Assistant on the Home screen, or by
using the wake up words
“Hey Google”or
“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a data subscription
in order to use the Google Assistant feature.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments.
1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
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Infotainment System 189
.Automatic Date and Time: Touch Off or
On to enable or disable automatic update
of the time and date. Select Off to
manually set time and date
To manually set time or date, scroll up or
down on the month, day, year, hour,
minute and AM/PM.
Display
Touch and the following may display:
.Mode: This adjusts the appearance of the
navigation map view and any
downloaded apps optimized for day or
night time conditions. Set to Auto for the
display to automatically adjust based on
bright/dark conditions.
Touch Auto, Light, or Dark to adjust the
display.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display to turn the
display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This feature
limits the volume of the infotainment
system when the vehicle is started. To setthe maximum startup volume, touch the
controls on the infotainment display to
increase or decrease.
.Audible Touch Feedback: This setting
determines if a sound plays when
touching the infotainment display or
radio controls. This feature can be turned
off or on.
Users
You can create multiple user profiles on the
vehicle. Most settings will be shared with
other user profiles on the vehicle. Settings
that are personalized to the user’s profile
include Accounts, Apps and Permissions,
Display, Google Settings (if applicable), and
various Vehicle settings. Between drive
cycles, the settings for the last logged in
user will remain active until a different user
profile is selected.
Touch and the following may display:
.You (Driver)
.Guest
Touch Add user to add another person to
the system.
Accounts
Touch to show Accounts for Driver and the
following may display:
.Accounts
.Automatically sync data: This feature can
be turned off or on.
Touch Add account to add a Google or
vehicle account and follow the on-screen
prompts.
Privacy
Touch and the following may display:
Location Services
.Location Services for Android: Touch to
show Recent Location Requests, App level
permissions, and Location Services.
.Location Services for OnStar: This feature
can be turned off or on.
App permissions
Activity controls
Autofill service from Google
Usage and diagnostics
GM Privacy Statement
Google legal
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OnStar 453
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 453
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
OnStar Additional Information
OnStar Additional Information . . . . . . . . 454
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
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454 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
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OnStar 455
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0450.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
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456 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0338. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
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OnStar 457
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.