2022 GMC CANYON ECU

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
15275607) - 2022 - CRC - 11/2/21
292 Vehicle Care
4. Insert the hoist end (10) through thehole (9) in the rear bumper and onto the
hoist shaft.
Do not use the chiseled end of the wheel
wrench.
5. Raise the tire part way upward. Make sure the retainer is seated in the wheel
opening.
6. Raise the tire fully against the underside of the vehicle by turning the wheel
wrench clockwise until you hear two
clicks or feel it skip twice. You cannot
overtighten the cable.
7. Make sure the tire is stored securely andflush in the radius (2) of the spare tire
support bracket (1). Push, pull, and then
try to turn the tire. If the tire moves,
use the wheel wrench to tighten the
cable.
Repeat this tightness check procedure
when checking the spare tire pressure
according to the scheduled maintenance
information or any time the spare tire is
handled due to service of other
components.
Correctly Stored

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 293
Incorrectly Stored
8. Reinstall the spare tire lock, if the vehicle has one.
To store the jack and tools, reverse the
steps for removing them.
1. Wheel Wrench
2. Jack Handle 3. Jack Handle Extensions
4. Wing Nut
For extended cab models, be sure to replace
the wheel wrench (1), jack handle (2), and
two jack handle extensions (3) in the bag, as
shown, so it can be properly stored in the
storage compartment.
Be sure to fully tighten the wing nut (4) so
the tool bag cover can be properly and
securely closed.
Compact Spare Tire
{Warning
Driving with more than one compact
spare tire at a time could result in loss of
braking and handling. This could lead to a
crash and you or others could be injured.
Use only one compact spare tire at
a time.
If this vehicle has a compact spare tire, it
was fully inflated when new; however, it
can lose air over time. Check the inflation
pressure regularly. It should be 420 kPa
(60 psi). Stop as soon as possible and check that the
spare tire is correctly inflated after being
installed on the vehicle. The compact spare
tire is designed for temporary use only. The
vehicle will perform differently with the
spare tire installed and it is recommended
that the vehicle speed be limited to 80 km/h
(50 mph). To conserve the tread of the spare
tire, have the standard tire repaired or
replaced as soon as convenient and return
the spare tire to the storage area.
When using a compact spare tire, the AWD
(if equipped), ABS, and Traction Control
systems may engage until the spare tire is
recognized by the vehicle, especially on
slippery roads. Adjust driving to reduce
possible wheel slip.
Caution
When the compact spare is installed, do
not take the vehicle through an
automatic car wash with guide rails. The
compact spare can get caught on the rails
which can damage the tire, wheel, and
other parts of the vehicle.
Do not use the compact spare on other
vehicles.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
15275607) - 2022 - CRC - 11/2/21
Vehicle Care 297
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Close the small cover (
1on top of it).
Ensure the locking feature (located inboard)
latches completely with the rest of the
cover.
Towing the Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
(Continued)
Caution (Continued)
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America 0294.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 299
Caution
If the two-wheel-drive vehicle is towed
with all four wheels on the ground, the
drivetrain components could be damaged.
The repairs would not be covered by the
vehicle warranty.
Two-wheel-drive vehicles should not be
towed with all four wheels on the ground.
Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive vehicles
that have an N (Neutral) and a Four-Wheel
Drive Low (4 (
n) setting.
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can cause
the vehicle to roll even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
before shifting the transfer case to
N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0194. Check that the
vehicle is in N (Neutral) by shifting the
transmission to R (Reverse) and then to
D (Drive). There should be no movement
of the vehicle while shifting.
5. With the engine off, leave the key in ACC/ACCESSORY to prevent the steering
column from locking.
Caution
Failure to disconnect the negative battery
cable or to have it contact the terminals
can cause damage to the vehicle.
6. Disconnect the negative battery cable at the battery and secure the nut and bolt.
Cover the negative battery post with a
non-conductive material to prevent any
contact with the negative battery
terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
Move the steering wheel to make sure
the steering column is unlocked.
8. With a foot on the brake pedal, release the parking brake.
9. Keep the ignition key in the towed vehicle in ACC/ACCESSORY to prevent the
steering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towed vehicle: 1. Park on a level surface.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
15275607) - 2022 - CRC - 11/2/21
Vehicle Care 301
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can cause
the vehicle to roll even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
before shifting the transfer case to
N (Neutral).
5. Use a clamping device designed for towing to ensure that the front wheels
are locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0194 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is firmly attached to
the tow vehicle.
9. Turn the ignition to LOCK/OFF.
Towing the Vehicle from the Rear
{Warning
Never tow the vehicle from the rear. The
front wheels cannot be secured in a
straight direction, and the tow vehicle
could sway out of control, causing a
crash. You or others could be injured or
killed, and the vehicle could be damaged.
Repairs would not be covered by the
vehicle warranty.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0320.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
15275607) - 2022 - CRC - 11/2/21
Vehicle Care 309
Removing and Replacing the Floor Mats
Pull up on the rear of the floor mat to
unlock each retainer and remove.
Reinstall by lining up the floor mat retainer
openings over the carpet retainers and
snapping into position.
Make sure the floor mat is properly secured
in place.
Verify the floor mat does not interfere with
the pedals.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
See“Vinyl/Rubber” underInterior Care
0 305 for important cleaning information.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
15275607) - 2022 - CRC - 11/2/21
328 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 328
Customer Assistance Offices . . . . . . . . . . . 330
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Online Owner Center . . . . . . . . . . . . . . . . . . 330
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Roadside Assistance Program . . . . . . . . . . 331
Scheduling Service Appointments . . . . . . 333
Courtesy Transportation Program . . . . . . 333
Collision Damage Repair . . . . . . . . . . . . . . . 334
Publication Ordering Information . . . . . . 335
Radio Frequency Statement . . . . . . . . . . . 336
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 337
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 337
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Event Data Recorders . . . . . . . . . . . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Infotainment System . . . . . . . . . . . . . . . . . . 339Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
15275607) - 2022 - CRC - 11/2/21
332 Customer Information
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Diesel fuel delivery may be restricted.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.