
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 307
Warning (Continued)
slippery. Your foot could slip while
operating the vehicle, and you could lose
control, resulting in a crash. You or
others could be injured.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth. 3. Start on the outside edge of the soil and
gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
(Continued)

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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328 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 328
Customer Assistance Offices . . . . . . . . . . . 330
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Online Owner Center . . . . . . . . . . . . . . . . . . 330
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Roadside Assistance Program . . . . . . . . . . 331
Scheduling Service Appointments . . . . . . 333
Courtesy Transportation Program . . . . . . 333
Collision Damage Repair . . . . . . . . . . . . . . . 334
Publication Ordering Information . . . . . . 335
Radio Frequency Statement . . . . . . . . . . . 336
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 337
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 337
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Event Data Recorders . . . . . . . . . . . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Infotainment System . . . . . . . . . . . . . . . . . . 339Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

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336 Customer Information
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Customer Information 337
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
https://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
https://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French) or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-462-8782, or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7In Mexico, call 800-466-0812 or
800-466-0801.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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342 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0336.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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344 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0230. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

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348 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 233
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .187
Active Fuel Management . . . . . . . . . . . . . . . . 189
Add-On Electrical Equipment . . . . . . . . . . . . . 230
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Additional Maintenance and Care . . . . . . . . . 317
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 24
Agreements Trademarks and License . . . . . . . . . . . . . . . 154
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . .241
Air Conditioning . . . . . . . . . . . . . . . . . . . . .162, 164
Air Filter, Passenger Compartment . . . . . . . 167
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
How Does an Airbag Restrain? . . . . . . . . . . 38
Passenger Sensing System . . . . . . . . . . . . . . 39
What Makes an Airbag Inflate? . . . . . . . . . 37
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
When Should an Airbag Inflate? . . . . . . . . 37
Where Are the Airbags? . . . . . . . . . . . . . . . . 36
Airbags Adding Equipment to the Vehicle . . . . . . . 43
Passenger Status Indicator . . . . . . . . . . . . . . 86 Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 86
Servicing Airbag-Equipped Vehicles . . . . . . 42
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 14
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 267
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 268
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Antilock Brake System (ABS) . . . . . . . . . . . . . 199
Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Apple CarPlay and Android Auto . . . . . . . . . 144
Assistance Program, Roadside . . . . . . . . . . . . . 331
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Audio
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Automatic Climate Control System . . . . . . . . . . . . . . . . 164
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Emergency Braking (AEB) . . . . . . . . . . . . . . 210
Headlamp System . . . . . . . . . . . . . . . . . . . . . 103
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

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Index 351
E
Electrical Equipment, Add-On . . . . . . . . . . . . 230
Electrical SystemEngine Compartment Fuse Block . . . . . . . 259
Fuses and Circuit Breakers . . . . . . . . . . . . . 258
Instrument Panel Fuse Block . . . . . . . . . . . 264
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Engine
Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 241
Check Light (Malfunction Indicator) . . . . . 87
Compartment Overview . . . . . . . . . . . . . . . . 235
Coolant Temperature Gauge . . . . . . . . . . . . 85
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 243
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 327
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 240
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 92
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 99
Running While Parked . . . . . . . . . . . . . . . . . 190
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 223
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 338 Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .33
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . 105
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . 102
Exterior Lamps Off Reminder . . . . . . . . . . . . 103
Exterior Lighting Battery Saver . . . . . . . . . . 108
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 241
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 104
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Fluid
Automatic Transmission . . . . . . . . . . . . . . . 241
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Forward Collision Alert (FCA) System . . . . 208
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Drive Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Drive System . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Heated and Ventilated . . . . . . . . . . . . . . . . . . 25
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Economy, Driving for Better . . . . . . . . . . . 169
Filling a Portable Fuel Container . . . . . . . 215
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 213
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 213
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Low Fuel Warning Light . . . . . . . . . . . . . . . . 92
Management, Active . . . . . . . . . . . . . . . . . . . 189
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 213
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 212
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 294
Fuses
Engine Compartment Fuse Block . . . . . . . 259
Fuses and Circuit Breakers . . . . . . . . . . . . . 258
Instrument Panel Fuse Block . . . . . . . . . . . 264