GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
Infotainment System 163
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is
updated periodically, provided that the map
information has changed and the vehicle has
a relevant service plan.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.gmc.com/learn.
If the vehicle is equipped with Connected
Navigation, which is a subscription service
that enables certain features of the
navigation system, such as Traffic, Smart
Search/Routing, and Predictive Navigation,
then the system will download the latest
map data from the cloud.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, moredetail can become available for areas that
previously had limited detail. See
Map Data
Updates 0163.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by touching one or two options,
and are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks. If your language supports it, try stating a
one-shot command, such as
“Directions to
address
while stating the address during the
command. Another example of a one-shot
Destination Entry command is, “Directions to
Place of Interest at
commands do not work, try saying, “Take
me to Place of Interest” or“Find address”
and the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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164 Infotainment System
3. Clearly speak one of the commandsdescribed in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode under Settings
0 174.
There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt. Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to
select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control,
the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
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168 Infotainment System
Voice Recognition for the Phone
“Call
stored contact. The command may include
location if the contact has location numbers
stored.
“Call
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call
to a cell phone number of seven digits,
10 digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display.
“Redial” :Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits and allow them to be re-entered. Once the
entire number has been entered, the
command
“Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See
“Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See my.gmc.com
for more information about compatible
mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
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Infotainment System 169
Steering Wheel Controls
g:Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0142.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
Another way to connect is to touch the
Phones tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Phones at the top of the infotainment display. There is also a
Connect Phones option in the middle of
the Phone display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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172 Infotainment System
Searching Contacts Using the Keypad
To search for contacts using the keypad:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to add another call. 2. Initiate the second call by selecting from
Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
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Infotainment System 183
.Reverse Automatic Braking (if equipped)–
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts –the number of times
the driver was alerted for following a
vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi). To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear All Teen Keys and PIN from
the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0373.
"Made for iPod," and "Made for iPhone,"
mean that an electronic accessory has been
designed to connect specifically to iPod or
iPhone, respectively, and has been certified
by the developer to meet Apple performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPod or iPhone may affect
wireless performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
If you decide to continue service after your
trial, your selected subscription plan will
automatically renew thereafter. You will be
charged at then-current rates. Fees and taxes
apply. Please see the SiriusXM Customer
Agreement at siriusxm.com for complete
terms and how to cancel, which includes
calling SiriusXM at 1-866-635-2349. All fees
and programming are subject to change.
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Climate Controls 195
conditioner will not run. The A/C light will
stay on even if the outside temperatures are
below freezing.
@:Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle. The air
conditioning compressor also comes on
when this mode is activated.
Rear Window Defogger
The rear window defogger uses a warming
grid to remove fog from the rear window.
K: Press to turn the rear window defogger
on or off. An indicator light on the button
comes on to show that the rear window
defogger is on.
The rear window defogger only works when
the ignition is on. The defogger turns off if
the ignition is turned to off or ACC/
ACCESSORY.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects.
Heated Mirror : If equipped with heated
outside mirrors, the mirrors heat to help
clear fog or frost from the surface of the
mirror when the rear window defog button
is pressed. See Heated Mirrors 028.
Remote Start Climate Control Operation :
If equipped with remote start, the climate
control system may run when the vehicle is
started remotely. The rear defog may come
on during remote start based on cold
ambient conditions. The rear defog indicator
light does not come on during a remote
start. If equipped, the heated seats will turn on if
it is cold outside or the ventilated seats will
turn on if it is hot outside. The heated and
ventilated seat indicator lights may not
come on during a remote start. If equipped,
the heated steering wheel will come on in a
remote start if it is cold outside. The heated
steering wheel indicator light may not
come on.
Sensors
The solar sensor, located in the defrost grille
in the middle of the instrument panel,
monitors the solar heat. Do not cover the
solar sensor or the system will not work
properly.
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Driving and Operating 199
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . 200
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 200
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 201
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 201
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 201
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 203
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 203
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 203
Driving on Wet Roads . . . . . . . . . . . . . . . . . 207
Hill and Mountain Roads . . . . . . . . . . . . . . 207
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 208
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 209
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . 209
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 212
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 213
Starting the Engine . . . . . . . . . . . . . . . . . . . . 214
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 215
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 216
Retained Accessory Power (RAP) . . . . . . . 217
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 218
Shifting out of Park . . . . . . . . . . . . . . . . . . . 219Parking over Things That Burn . . . . . . . . . 219
Active Fuel Management . . . . . . . . . . . . . . 219
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 219
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 220
Running the Vehicle While Parked . . . . . 220
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 220
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 223
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 224
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . 224
Antilock Brake System (ABS) . . . . . . . . . . 224
Electric Parking Brake . . . . . . . . . . . . . . . . . . 225
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 226
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Hill Descent Control (HDC) . . . . . . . . . . . . . 228
Driver Mode Control . . . . . . . . . . . . . . . . . . 229
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 230
Adaptive Cruise Control (Advanced) . . . . 232
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 240
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 241
Surround Vision System . . . . . . . . . . . . . . . 242
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Assistance Systems for Driving . . . . . . . . 246
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 248
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 251
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 251
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 253
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 255
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 255
Fuels in Foreign Countries . . . . . . . . . . . . . 256
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 256
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 256
Filling a Portable Fuel Container . . . . . . . 257