2022 GMC ACADIA towing

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
334 Vehicle Care
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.5. Connect one end of the red positive (+)
cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the remote
negative (–) terminal on the driver side
shock tower for the discharged battery.
9. Start the engine in the vehicle with the good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
(Continued)
Caution (Continued)
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
Vehicle Care 335
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic shifter. In the event of a loss of
12-volt battery power, the electric parking
brake cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck..If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to
“Car Wash Mode” underAutomatic
Transmission 0220 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
to Jump Starting - North America 0332
and if the jump start is successful, retry
the “Car Wash Mode” procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the non-rolling
tires to prevent vehicle damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used by the towing
provider. These holes may be used to pull
the vehicle from a flat road surface onto the
flatbed tow truck.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
336 Vehicle Care
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as
behind a motor home. The two most
common types of recreational vehicle
towing are known as dinghy towing and
dolly towing. Dinghy towing is towing the
vehicle with all four wheels on the ground.
Dolly towing is towing the vehicle with two
wheels on the ground and two wheels up
on a device known as a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Become familiar with the local laws that
apply to recreational vehicle towing.
These laws may vary by region.
.The towing capacity of the towing
vehicle. Be sure to read the tow vehicle
manufacturer's recommendations.
.How far the vehicle will be towed. Some
vehicles have restrictions on how far and
how long they can be towed.
.The proper towing equipment. See your
dealer or trailering professional for
additional advice and equipment
recommendations.
.If the vehicle is ready to be towed. Just
as preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drivetrain
components could be damaged. The
repairs would not be covered by the
vehicle warranty. Do not tow the vehicle
with all four wheels on the ground.
The vehicle is neither designed nor intended
to be towed with all four wheels on the
ground. If the vehicle must be towed, a
dolly should be used. See the following
information on dolly towing.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
Vehicle Care 337
Dolly Towing
Driving onto a Dolly1. Park the vehicle on level ground in front of the dolly and turn the vehicle off.
2. Make sure the parking brake is released.
3. Press and hold ENGINE START/STOP with your foot off the brake for five seconds.
4. Hold the brake pedal and press the parking brake switch for 15 seconds until
the service parking brake light flashes.
5. While the service parking brake light is still flashing, remove your foot from the
brake pedal and release the parking
brake switch. 6. Immediately press and release the
parking brake switch again while the
service park brake light is still flashing.
7. Start the vehicle and drive onto the dolly.
8. Place the vehicle in P (Park).
9. Turn off the vehicle.
10. Open the hood.
11. Exit the vehicle and secure the vehicle onto the dolly.
12. Disconnect the negative (–) terminal connector from the 12-volt battery.
13. Close the hood of the vehicle.
Removing the Vehicle from a Dolly1. Make sure the vehicle is secured to the dolly.
2. Open the door and open the hood of the vehicle.
3. Connect the negative (–) terminal connector from the 12-volt battery.
4. Press and hold ENGINE START/STOP with your foot off the brake for five seconds.
5. Hold the brake pedal and press the parking brake switch for five seconds
until the parking brake light flashes.
6. Turn the vehicle off. 7. Unsecure the vehicle and remove it from
the dolly.
Towing the Vehicle from the Rear

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
338 Vehicle Care
Caution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0356.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.
Caution
Avoid using high-pressure washes closer
than 30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding
8 274 kPa (1,200 psi) can result in
damage or removal of paint and decals.
If using an automatic car wash, follow the
car wash instructions. The windshield wiper
and rear window wiper, if equipped, must
be off. Remove any accessories that may be
damaged or interfere with the car wash
equipment. Rinse the vehicle well, before washing and
after, to remove all cleaning agents
completely. If they are allowed to dry on
the surface, they could stain.
Dry the finish with a soft, clean chamois or
an all-cotton towel to avoid surface
scratches and water spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that would not
be covered by the vehicle warranty.
Solvents or aggressive cleaners may harm
underhood components. The usages of these
chemicals should be avoided.
Recommend water only.
A pressure washer may be used, but care
must be utilized. The following criteria must
be followed:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below 80 °C
(180 °F).

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
348 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0209.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0255.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0270.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 275.
Once a Month
.Check the tire inflation pressures. See Tire
Pressure 0307.
.Inspect the tires for wear. See Tire
Inspection 0313.
.Check the windshield washer fluid level.
See Washer Fluid 0285.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km
(600 mi). If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km (3,000 mi) since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0277.
Engine Air Filter Change
When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the engine
air filter should be replaced at the earliest
convenience. Reset the engine air filter life
system after the engine air filter is replaced.
See Engine Air Filter Life System 0278.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
Customer Information 369
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
372 Customer Information
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0368.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 059.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.