2022 FORD TRANSIT CONNECT ESP

It is your responsibility to make sure that all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform scheduled
maintenance as specified in the Owner’s Manual will invalidate
warranty coverage on parts affected by the lack of maintenance.
Make sure that receipts for completed maintenance work are
retained with the vehicle.
Your Ford or Lincoln dealership, or Ford or Lincoln Quality Care
Service Center, has factory-trained technicians who can perform
the required maintenance using genuine Ford parts. The
dealership looks forward to meeting your every service need to
maximize your satisfaction with your vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable
warranty during the stated coverage periods, unless specifically
stated elsewhere in this guide.
Some states have mandated alternate time coverage periods for
parts of your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a
portion of warranty repairs. Where applicable law allows, the tax
must be paid by you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, dealers may
receive instructions to provide no-cost, service-type
improvements - not originally included in your Owner’s Manual -
intended to increase your overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay
all or part of the cost of certain repairs beyond the terms of the
applicable warranty. Check with your dealer or call
1-800-392-3673 to learn whether any adjustment program is
applicable to your vehicle. Please have your vehicle identification
number available.3

3. The New Vehicle Limited Warranty for your2022-model vehicle
LIMITATIONS AND DISCLAIMERS
All of the warranties in this booklet are subject to the following
limitations and disclaimers:
The warranties in this booklet are the only express warranties
applicable to your vehicle. Ford does not assume or authorize
anyone to assume for it any other obligation or liability in
connection with your vehicle or these warranties. No person,
including Ford employees or dealers, may modify or waive any
part of these warranties.
Ford and its dealers reserve the right to make changes in or
additions to vehicles built or sold by them at any time without
incurring any obligation to make the same or similar changes
or additions to vehicles previously built or sold.
Ford and its dealers also reserve the right to provide
post-warranty repairs, conduct recalls, or extend the warranty
coverage period for certain vehicles or vehicle populations, at
the sole discretion of Ford. The fact that Ford has provided
such measures to a particular vehicle or vehicle population in
no way obligates Ford to provide similar accommodations to
other owners of similar vehicles.
As a condition of these warranties, you are responsible for
properly using, maintaining, and caring for your vehicle as
outlined in your Owner’s Manual. Ford recommends that you
maintain copies of all maintenance records and receipts for
review by Ford.
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Ford and your dealer are not responsible for any time or income
that you lose, any inconvenience you might be caused, the loss
of your transportation or use of your vehicle, the cost of rental
vehicles, fuel, telephone, travel, meals, or lodging, the loss of
personal or commercial property, the loss of revenue, or for any
other incidental or consequential damages you may have.
Punitive, exemplary, or multiple damages may not be
recovered unless applicable law prohibits their disclaimer.
You may not bring any warranty-related claim as a class
representative, a private attorney general, a member of a class
of claimants or in any other representative capacity.
Ford shall not be liable for any damages caused by delay in
delivery or furnishing of any products and/or services.
You may have some implied warranties. For example, you may
have an implied warranty of merchantability (that the car or
light truck is reasonably fit for the general purpose for which it
was sold) or an implied warranty of fitness for a particular
purpose (that the car or light truck is suitable for your special
purposes), if a special purpose was specifically disclosed to
Ford itself not merely to the dealer before your purchase, and
Ford itself not just the dealer told you the vehicle would be
suitable for that purpose.
These implied warranties are limited, to the extent allowed by
law, to the time period covered by the written warranties, or to
the applicable time period provided by state law, whichever
period is shorter.DISCLAIMER OF IMPLIED WARRANTIES FOR BUSINESS
AND RACING USE
*** Ford disclaims all implied warranties if the vehicle is used
for business or commercial purposes. ***
*** Ford disclaims the implied warranty of fitness for a
particular purpose if your vehicle is used for racing, even if the
vehicle is equipped for racing. ***
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(Plug-InVehicles only) - The New Vehicle Limited Warranty
does not cover: damage to the 120V convenience cord caused
by misuse of the cord. Always use the convenience cord in a
manner that conforms to the directions found in the Owner’s
Manual.
Damage Caused by Alteration or Modification
The New Vehicle Limited Warranty does not cover any damage
caused by:
• alterations or modifications of the vehicle, including the body,chassis, electronics or their components, after the vehicle
leaves the control of Ford Motor Company
• tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for
example, but not limited to exhaust and intake systems)
• the installation or use of a non-Ford Motor Company part or software (other than a certified emissions part or software) or
any part or software (Ford or non-Ford) designed for off-road
use only installed after the vehicle leaves the control of Ford
Motor Company, if the installed part fails or causes a Ford part
to fail. Examples include, but are not limited to lift kits,
oversized tires, roll bars, cellular phones, alarm systems,
automatic starting systems and performance-enhancing
powertrain components or software and performance “chips”.
Your vehicle may allow, enable or facilitate the use of certain
non-Ford Motor Company software. Ford is not responsible for
the functionality of such software. Ford may disallow,
discontinue or modify your ability to use such software at any
time without prior notification or incurring any warranty or
other obligation. Non-Ford Motor Company software may be
governed by End User License Agreement or warranty provided
by the software provider. For Ford Motor Company software
see End User License Agreement found in the Owner Manual.
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Damage Caused by Use and/or the Environment
The New Vehicle Limited Warranty does not cover surface rust,
deterioration and damage of paint, trim, upholstery, and other
appearance items that result from use and/or exposure to the
elements. You, as the owner, are responsible for these items.
Some examples are:
• dings, dents
• cuts, burns, punctures or tears
• road salt
• tree sap, bird and bee droppings
• windstorm, lightening, hail
• earthquake
• freezing, water or flood
• stone chips, scratches (some examples are on paint and glass)
• windshield stress cracks. However, limited coverage onwindshield stress cracks will be provided for the first 12 months
or 12,000 miles (whichever occurs first), even though caused
by use and/or exposure to the elements.
Maintenance/Wear
The New Vehicle Limited Warranty does not cover: (1) parts and
labor needed to maintain the vehicle; and (2) the replacement of
parts due to normal wear and tear. You, as the owner, are
responsible for these items. See your Owner’s Manual. Some
examples of maintenance and normal wear are:
• oil changes
• oils, lubricants, other fluids
• oil/air filters
• tire rotation/inflation
• cleaning/polishing • clutch linings
• wiper blades*
• wheel alignments and tire
balancing*
• brake pad/lining*
* Ford will replace or adjust certain maintenance items when
necessary, free of charge during a limited period:
• Wiper blade replacements will be provided during the first six months in service, regardless of miles driven.
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4. In addition ...
ROADSIDE SERVICE ASSISTANCE
(UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS)
Your vehicle is covered by the complimentary Ford Roadside
Assistance Program (unless you are driving a daily rental unit).
Under this program, Ford will cover:
• Towing to the nearest Ford Motor Company dealership, ortowing to your selling dealership if within 35 miles of the
disablement
• Flat tire change (vehicle must have useable spare)
• Fuel delivery (limited to two occurrences in a 12-month period up to 2 gal. gas, 5 gal. diesel)
• 12V Battery jump starts
• Lock-out assistance (replacement key cost is customer responsibility)
• Winch out services: includes pulling a vehicle within 100 feet of a paved or county maintained road. No recoveries.
The Roadside Assistance Program is separate from the New
Vehicle Limited Warranty. It begins at the warranty start date and
lasts for five years or 60,000 miles (whichever occurs first). If
you need towing beyond the five years or 60,000 miles
(whichever occurs first) period, Ford can arrange roadside
assistance and charge your credit card. If the reason for the
vehicle disablement is later found to be covered by a Ford or
Lincoln Protect extended service plan, you may seek
reimbursement for a tow charge under that plan.
For emergency roadside assistance, call 1-800-241-3673,
24 hours a day, 365 days a year.
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For a list of the high-priced emission-related parts that are
covered for 7 years or 70,000 miles, go to www.owner.ford.com /
Owner Manuals.
Select the list that corresponds to the model and the model year
of your vehicle. NOTE: This list is vehicle specific and may not be
the same for all vehicles. It is based on the replacement cost of
each specific part, which can vary between vehicle lines.
If Gross Vehicle Weight Rating is 8,501 lbs. through 14,000 lbs.:
• For 5 years or 50,000 miles (whichever occurs first) forcomponents whose failure would increase the vehicle’s
emissions of air conditioning refrigerants.
• Only for HDVs designated as "vocational vehicles" on the
underhood "VEHICLE EMISSION CONTROL INFORMATION"
label: Tire defects that affect compliance with greenhouse gas
requirements are covered for 2 years or 24,000 miles,
whichever comes first.
If Gross Vehicle Weight Rating is over 14,000 lbs.:
For 5 years or 50,000 miles (gasoline engines), 5 years or
100,000 miles (2021 and earlier engine model year diesel
engines), and 5 years or 110,000 miles (2022 and later engine
model year diesel engines) (whichever occurs first). Warranty
coverage of 5 years or 50,000 miles (whichever occurs first)
applies for components whose failure would increase the
vehicle’s emissions of air conditioning refrigerants. Only for HDVs
designated as "vocational vehicles" on the underhood
"VEHICLE EMISSION CONTROL INFORMATION" label: Tire
defects that affect compliance with greenhouse gas
requirements are covered for 2 years or 24,000 miles, whichever
comes first.
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Owner's Warranty Responsibilities
As the vehicle owner, you are responsible for the performance of
the required maintenance listed in your owner's manual. Ford
Motor Company recommends that you retain all receipts
covering maintenance on your vehicle, but Ford cannot deny
warranty coverage solely for the lack of receipts or for your failure
to ensure the performance of all scheduled maintenance.
You are responsible for presenting your vehicle to a Ford Motor
Company dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of time, not
to exceed 30 days.
As the vehicle owner, you should also be aware that Ford Motor
Company may deny you warranty coverage if your vehicle or a
part has failed due to abuse, neglect, improper maintenance, or
unapproved modifications.
If you have any questions regarding your warranty rights and
responsibilities, or if you want to report what you believe to be
violations of the terms of this warranty, you may contact the Ford
Customer Relationship Center at 1-800-392-3673 (FORD) or the
California Air Resources Board at:California Air Resources Board
9528 Telstar Avenue
El Monte, California 91731
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