2022 FORD MUSTANG USB

Possible Cause and Resolution
Symptom
–Copyright-protected files.
•Use a device that contains files that are not copy-
right protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 409).
– Device indexing required.
•Re-index your device. See
Settings (page 431).
– Device lock screen enabled.
•Unlock your device before connecting it.
Sometimes I cannot hear a
track playing on my device. –
Device malfunction.
•Disconnect your device. Switch your device off and
on to reset it and try again.
When I disconnect my iOS
device the audio volume is
set to maximum. –
Device limitation.
•Turn the volume down on your device.
If the system does not play the tracks on your USB device
in the correct order, the following information could help:
The system does not play
the tracks on my USB drive
in the correct order.
–If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 tag does not exist.
– If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 tag does not exist.
– If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.
436
2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing SYNC™ 3
(If Equipped)

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
During a call, I can hear the
other person but they
cannot hear me. –
Cell phone malfunction.
•Switch your cell phone on and off, and vehicle
Bluetooth® on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
– Privacy mode is enabled.
•Switch off privacy mode.
During a call, I cannot hear
the other person and they
cannot hear me. –
System restart required.
•Switch the ignition off and open the door. Close
the door and lock the vehicle. Wait until the
touchscreen is off and any illuminated USB ports
are not illuminated. Unlock the vehicle, switch the
ignition on and try again.
I cannot download a phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 431).
– Cell phone malfunction.
•Switch your cell phone off and on to reset it and
try again.
437
2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing SYNC™ 3
(If Equipped)

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You need an Android device with OS 4.3 or higher
or an iOS device with iOS 8.0 or higher. Pair and
connect your Android device to find compatible
apps. Connect your iOS device to a USB port or
pair and connect using Bluetooth®.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
Compatible apps are not installed on your device.
•Download and install the latest version of the app.
– Compatible apps are not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 8.0 or higher,
tap the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch
Bluetooth® off and on again to force the
system to reconnect to your device.
440
2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing SYNC™ 3
(If Equipped)

Traction Control.............................................175
Principle of Operation....................................... 175
Transmission..................................................164 Technical Specifications - Mach 1................169
Transporting the Vehicle - Mach 1.........224
Transporting the Vehicle...........................239
U
Under Hood Overview - 2.3L EcoBoost™................................................260
Under Hood Overview - 5.0L, Mach 1
........................................................................\
262
Under Hood Overview - 5.0L...................261
USB Port.........................................................382
Using Adaptive Cruise Control................186
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains
.....................................326
Using Stability Control................................177
Using Summer Tires
...................................323
Using SYNC™ With Your Media Player............................................................390
Using SYNC™ With Your Phone...........386
Using Traction Control................................175
Using Voice Recognition...........................384
Using Winter Tires
.......................................326
Utilizing the Mediation/Arbitration Program (Canada Only)........................243
V
Vehicle Care
...................................................292
General Information......................................... 292
General Information - Mach 1........................ 292
Vehicle Identification Number
...............346
Vehicle Storage............................................299
Vehicle Wi-Fi Hotspot................................372
Ventilation See: Climate Control.......................................... 127
VIN See: Vehicle Identification Number............346
Voice Control....................................................75
W
Warning Lamps and Indicators................94
Washer Fluid Check
....................................276 Washers
See: Cleaning the Exterior.............................. 294
See: Cleaning the Exterior - Mach 1............294
See: Wipers and Washers................................. 78
Waxing.............................................................296
Welcome Lighting..........................................83
What Is a Connected Vehicle..................368
What Is Automatic High Beam Control............................................................84
What Is Cruise Control
...............................185
What Is MyKey.................................................63
What Is Remote Start.................................124
What Is the Cabin Air Filter.......................133
What Is the Garage Door Opener............141
Wheel Nuts See: Changing a Road Wheel......................... 331
Wheels and Tires
.........................................302
General Information......................................... 302
Technical Specifications................................. 337
Wi Fi See: Changing the Vehicle Wi-Fi Hotspot
Name or Password....................................... 372
See: Connecting the Vehicle to a Wi-Fi Network........................................................... 368
See: Creating a Vehicle Wi-Fi Hotspot.......372
See: Vehicle Wi-Fi Hotspot............................. 372
Windows and Mirrors
...................................86
Windshield Washers.....................................79
Windshield Wipers.........................................78
Winter Tires See: Using Winter Tires................................... 326
Wiper Blades See: Checking the Wiper Blades................... 277
Wipers and Washers.....................................78
Wrecker Towing See: Transporting the Vehicle - Mach 1......224
525
2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing Index