Audio System - Vehicles
Without: SYNC 3
General Information ...................................375
Audio Unit ......................................................
375
AM/FM Radio ...............................................
376
Connecting a Bluetooth® Device ..........
377
Streaming Bluetooth Audio ....................
378
Playing Media From a USB Device .......
379
USB Port .........................................................
379
Apps ................................................................
380
Using Voice Recognition ..........................
382
Audio System – Troubleshooting .........
383
Audio System - Vehicles With: SYNC 3
Audio System Precautions .....................
384
Switching the Audio Unit On and Off ........................................................................\
384
Selecting the Audio Source ....................
384
Playing or Pausing the Audio Source ........................................................................\
384
Adjusting the Volume ...............................
384
Switching Shuffle Mode On and Off ........................................................................\
384
Switching Repeat Mode On and Off ........................................................................\
384
Setting a Memory Preset .........................
384
Muting the Audio ........................................
385
Adjusting the Sound Settings ................
385
Setting the Clock and Date ....................
385
AM/FM Radio ...............................................
386
Digital Radio .................................................
386
Satellite Radio .............................................
388
SYNC™ 3
General Information ..................................
389
Using Voice Recognition ...........................
391
Entertainment .............................................
398
Phone .............................................................
408
Navigation ......................................................
410Electric Vehicle Information
....................
415
Apps .................................................................
416
Settings ...........................................................
418
SYNC™ 3 Troubleshooting ....................
420
Accessories
Accessories ...................................................
433
Ford Protect
What Is Ford Protect .................................
434
Scheduled Maintenance
General Maintenance Information ......
436
Normal Scheduled Maintenance .........
439
Special Operating Conditions Scheduled Maintenance ............................................
442
Customer Information
Rollover Warning ........................................
445
The Better Business Bureau Auto Line Program .....................................................
445
The Mediation and Arbitration Program .......................................................................
446
Ordering a Canadian French Owner's Manual .......................................................
446
Reporting Safety Defects in the United States ..........................................................
447
Reporting Safety Defects in Canada ........................................................................\
447
Radio Frequency Certification Labels .......................................................................
448
Perchlorate ...................................................
480
Replacement Parts Recommendation ........................................................................\
.
481
Mobile Communications Equipment ........................................................................\
.
481
Federal Highway Administration Regulation .................................................
482
End User License Agreement ................
482
Emission Law ...............................................
507
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Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 418).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 369).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
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REMOTE CONTROL
LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
5 ft (1.5 m)
from the front door handles
and rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options. Unlock Press the button to unlock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 73).
Lock Press the button to lock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 73).
Remote Start
(If Equipped) Press the button to remote start.
See
What Is Remote Start
(page 123).
Tailgate
(If Equipped) Press the button to open the
tailgate. See
Locking and
Unlocking the Tailgate (page
83).
Panic Alarm
(If Equipped) Press the button to sound the
panic alarm. See Sounding the
Panic Alarm
(page 61).
OPENING AND CLOSING THE
FLIP KEY
Opening Your Flip Key
Press the round button on the remote
control to extend the flip key.
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WHAT IS MYKEY
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or Belt-
Minder™
MyKey mutes the audio system until the
front seat passengers buckle the front seat
belts.
Note:
If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and
cross traffic alert. These systems turn on
when the vehicle turns on, and you cannot
switch them off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving. Note:
MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
CONFIGURABLE MYKEY
SETTINGS
You can configure the following settings
after creating a MyKey. See
Creating a
MyKey (page 67).
Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume
reduces. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
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™
Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note:
If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on, and if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability
control to always on, you cannot switch it
off with a MyKey.
CREATING A MYKEY -
VEHICLES WITHOUT: PUSH
BUTTON START
1. Switch the ignition on using an admin key.
Note: You can program the restrictions to
all keys but one. Any keys that you did not
program are administrator keys or admin
keys.
2. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. From the
MyKey menu select the option Create
MyKey. See Instrument Cluster
Display (page 116). 3. When prompted, hold the OK button
until you see a message informing you
to label this key as a MyKey. The
programmed restrictions apply when
you switch the vehicle off, open and
close the driver door and restart your
vehicle with the programmed key or
remote control.
4. Switch the ignition off.
You successfully created a MyKey.
You can also program configurable
settings for the keys.
Note: We recommend that you label this
key.
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™
WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows you
to charge one compatible Qi wireless
charging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.
Tests on this equipment show that it
complies with part 18 of the FCC Rules.
• This equipment generates, uses and
can radiate radio frequency energy and
may cause harmful interference to
radio communications. There is no
guarantee that the interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, please consult the dealer.
• This product is not end-user
serviceable. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met. This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to:
•
This device may not cause interference.
• This device must accept any
interference, including interference that
may cause undesired operation of the
device.
Keep the charging area clean and remove
foreign objects prior to charging a device.
Do not place items with a magnetic strip
or radio-frequency identification chip, for
example passports, parking tickets,
transportation passes or credit cards, near
the charging area when charging a device.
Damage may occur to the magnetic strip
or radio-frequency identification chip.
Do not place metal objects, for example
remote controls, coins and candy
wrappers, on or near the charging area
when charging a device. Metal objects may
heat up and degrade the charging
performance, in addition to causing
interruptions in charging.
Note: During charging, the device and the
charger could heat up, this is normal. If the
battery gets hotter than usual, the device
may stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER The charging area is on the
center console or in the media
bin below the instrument panel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of the
charging surface with the charging side
down. The charging stops after your device
reaches a full charge.
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STARTING AND STOPPING
THE ENGINE – PRECAUTIONS
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not use starting
fluid, for example ether, in the air intake
system. Such fluid could cause
immediate explosive damage to the
engine and possible personal injury. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise. If you stop your vehicle and leave the
engine idling for long periods, we
recommend that you do one of the
following:
•
Open the windows at least
1 in
(2.5 cm).
• Set your climate control to outside air.
IGNITION SWITCH
(IF EQUIPPED) Switching the Ignition Off
Turn the key to position
0.
Switching the Ignition to
Accessory Mode
Turn the key to position
I. Electrical
accessories, for example the radio, operate
without the engine running.
Switching the Ignition On
Turn the key to position
II. All electrical
circuits and accessories are operational
and the warning lamps and indicators
illuminate.
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Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note:
If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Remove and Reinstall the Battery
Install a battery approved for use by our
specifications. See Capacities and
Specifications (page 355).
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow the system to
store diagnostic and adaptive tables.
Disconnecting the battery without waiting
can cause damage not covered by the
vehicle warranty.
4. Disconnect the negative battery cable terminal.
5. Disconnect the positive battery cable terminal.
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure. Note:
Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure to fully tighten the battery
cables.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See
What Is
Window Bounce-Back (page 101).
• Clock Settings.
• Pre-set radio stations.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, have
the alignment of your headlamps checked
as soon as possible. 8 ft (2.4 m)
A
Center height of lamp to ground
B
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