Note:
The more you turn the knob, the
sharper the trailer turns.
Note: Quickly turning and releasing the
knob results in a jerky movement of the
vehicle.
Note: You may have to use the knob to
correct the trailer direction when attempting
to move the trailer straight back under some
conditions.
Note: For fifth-wheel and gooseneck
trailers, the weight and hitch position of
these trailers could make the trailer respond
differently to the knob input than
conventional trailers. You may need to
release the knob early or stop and pull
forward to align your truck and trailer when
returning to straight backing after making a
turn.
Note: Trailer maneuvering performance
could be compromised when using a
fifth-wheel sliding hitch or pivoting pin box
since the system does not know the pivot
point.
USING THE TRAILER BACKUP
ASSISTANCE VIEWS
Up to seven camera views could be
available when using trailer backup
assistance. Use the view that helps you the
most when reversing your vehicle and
trailer. 360° camera view. Shows a
360° view on the right-hand side
of the touchscreen with a rear
camera view on the left-hand side of the
touchscreen. Rear view camera view. Shows
your trailer hitch or what is
directly behind your vehicle.
Rear split view camera view.
Shows a
180° degree view of
what is behind your vehicle. Bed camera view. Shows the
truck bed.
Trailer AUX camera view. Shows
a rear view camera image of
what is behind your trailer. You
need to separately purchase this camera
and have it installed. Trailer reverse guidance view.
Shows you a view of the sides of
your truck and the trailer. In auto
mode, this view moves as the trailer moves
so that you do not have to adjust the
camera as you turn. Left and right arrows
let you see other camera views. Auto. Press to return to auto
view.
Note: Auto mode is the default setting.
Hitch Angle Graphic
The hitch angle graphic shows a small
representation of your truck and trailer with
visual feedback to help you monitor the
trailer. The graphic shows two different
colored lines for the trailer hitch angle. A
black line shows you where your trailer is
in relation to your vehicle. The white line
represents the amount the trailer can turn
based on knob input.
The graphic shows a yellow and red zone
for the hitch angle to warn you of a high
angle condition that could require you to
pull forward to reduce the hitch angle. The
angle limits for each zone vary based on
the trailer length.
The yellow zone indicates you are
approaching the maximum controllable
trailer angle for the system. When the
trailer enters this zone, it is more difficult
to reduce the trailer turn when backing up.
It may be necessary to put your vehicle
back into drive (D) and pull forward to get
the truck and trailer back to an in-line
position.
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The red zone indicates you have exceeded
the maximum controllable trailer angle for
the system. Immediately stop reversing.
Put your vehicle into drive (D) and pull
forward until the trailer is no longer in the
red zone.
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TRAILER BACKUP ASSISTANCE – TROUBLESHOOTING
TRAILER BACKUP ASSISTANCE – INFORMATION MESSAGES
Description
Message
Displays when the system turns on and is
initializing.
Detecting Trailer Please Wait…
Pro Trailer Backup Assist™ Locating Sticker
Please wait... Press Knob to Exit
These messages display when the system
cannot locate the sticker.
Pro Trailer Backup Assist™ Sticker Not
Found Refer to Owner's Manual. Press
Knob to Exit
Pro Trailer Backup Assist™ Sticker Not
Found Shift to Park Press Knob to Exit
A condition exists that prevents the system
from turning on. If the message continues
to display, visit your authorized dealer to
have your vehicle checked.
Pro Trailer Backup Assist™ System is Not
Available
The steering system needs to learn internal
parameters to fully enable the feature.
Drive your vehicle straight forward above
25 mph (40 km/h) for approximately 5
minutes.
Pro Trailer Backup Assist™ Driving Required
to Initialize Steering Press Knob to Exit
Displays when you reach the maximum
controllable trailer angle for the system.
Place your vehicle in drive (D) and pull
forward to get the truck and trailer back to
an in-line position.
Pro Trailer Backup Assist™ Stop now
Maximum trailer angle Press Knob to Exit
If this message consistently displays, you
may need to repeat the trailer calibration.
Delete the trailer from the system and
repeat the setup and calibration process.
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Description
Message
Displays when you exceed the maximum
controllable trailer angle for the system.
Place your vehicle in drive (D) and pull
forward to get your vehicle and trailer back
to an in-line position, then activate the
system by selecting the connected trailer
and following the instructions in the instru-
ment cluster display.
If this message consistently displays, you
may need to repeat the trailer setup and
calibration. Delete the trailer from the
system and repeat the setup and calibra-
tion process.
Stop now. Deactivated by trailer angle.
Displays when the system can no longer
steer the vehicle and you must take over
steering.
Pro Trailer Backup Assist™ Stop Now Take
Control of Steering Wheel
Displays when the system does not detect
the sensor. Check the sensor connection,
that there is no damaged wiring between
the connector and sensor and that there is
only one sensor connected.
Pro Trailer Backup Assist™ Sensor Not
Detected Refer to Owner's Manual Press
Knob to Exit
These messages display when the system
does not detect the trailer. Check that the
sensor is correctly installed and the trailer
length is within the allowed range.
If these messages continue to display, visit
your authorized dealer to have your vehicle
checked.
Pro Trailer Backup Assist™ Trailer Not
Detected. Shift to Park Press Knob to Exit
Pro Trailer Backup Assist™ Trailer Not
Detected. Refer to Owner's Manual. Press
Knob to Exit
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Description
Message
Displays when your vehicle has not moved
after the trailer sensor is connected or
extended operation below 1 mph (1 km/h).
Drive forward above 2 mph (3 km/h) to
initialize the system.
Pro Trailer Backup Assist™ Trailer Not
Detected Pull Forward to Initialize Press
Knob to Exit
Displays when your vehicle is backing up
but the system is not activated. Select the
connected trailer in the instrument cluster
display and follow the instructions to
activate the system.
This message also displays when you back
up during the calibration process.
Pro Trailer Backup Assist™ Stop Now
System Not Active Press Knob to Exit
Displays when the system turns on and is
available to use.
Pro Trailer Backup Assist™ Backup Slowly
Turn Knob to Steer Press Knob to Exit
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TRAILER BACKUP ASSISTANCE
– FREQUENTLY ASKED
QUESTIONS
What does it mean if Measurement A
has reached its maximum or minimum
value?
The system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of
9–20 in (23–52 cm) when installed.
Do not attempt to use drawbars that
have a length outside this range as the
system performance degrades and
could cause improper system function.
Make sure that the measurement
being made is the horizontal distance
only from the license plate to the hitch
ball center. A straight line distance
that includes any vertical rise or drop
increases the measurement and
makes it inaccurate. Inaccurate
measurements degrade system
performance and could cause
improper system function. See
Applying the Trailer Reversing Aid
Sticker
(page 341).
What does it mean if Measurement B
has reached its maximum or minimum
value? Make sure that the sticker is properly
placed. Stickers placed outside the
allowed zone adversely affects the
system performance and could cause
improper feature function. Make sure
that the measurement being made is
the horizontal distance only from
center of the sticker to the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and
causes an inaccurate value to be
entered into the system. See
Applying the Trailer Reversing Aid
Sticker
(page 341). What does it mean if Measurement C
has reached its maximum or minimum
value?
Make sure you follow the sticker
placement instructions. Stickers
placed outside the allowed zone
adversely affect the system
performance and could cause
improper feature function. If you have
met all the criteria for sticker
placement and you see this message,
the sticker is either too far below or too
close to the camera to properly
recognize the sticker. For the system
to correctly operate, lower the sticker
height if you receive the minimum
warning or raise the sticker height if
you receive the maximum warning.
Only one sticker can be placed on the
trailer for correct system function. The
previous sticker must be removed or
covered so only one sticker is visible
to the camera. Measurement B and C
must be measured again if a new
sticker is placed on the trailer. See
Applying the Trailer Reversing Aid
Sticker
(page 341).
What does it mean if Measurement D
has reached its maximum or minimum
value? Make sure that the measurement
being made is the horizontal distance
only from tailgate to the center of the
single axle or the center of all the axles
on the trailer. The system does not
support trailer lengths outside the
range allowed by the information
display. See
Applying the Trailer
Reversing Aid Sticker (page 341).
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Why does the trailer not reverse
straight when using a conventional
trailer?
Factors such as the drawbar
connection to the hitch receiver, road
camber, road grade and compliance
in the trailer suspension can influence
how straight the system is able to
reverse your trailer when the knob is
not turned. You can compensate for
the trailer drifting to the right or left by
slowly turning the knob until the trailer
is following your preferred path and
then holding the knob in that position.
If you would like to recalibrate the
system for straight backing, change
the sticker option in the instrument
cluster display. Confirm the
measurements, and the system
prompts you to perform the calibration
procedure.
Why does the trailer not reverse
straight when using a fifth-wheel or
gooseneck trailer? Verify the sensor is correctly installed.
Other factors such as the hitch
connection, road camber, road slope
and trailer suspension could influence
how straight the system can reverse
the trailer when the control knob is not
turned. You can compensate for the
trailer drifting to the right or left by
slowly turning the knob until the trailer
is following your desired path and then
holding the knob in that position. Why does the system not detect a
sensor?
There could be an issue with the
connection, the wiring harness could
be damaged, you could have multiple
sensors connected or the sensor could
be incorrectly installed. Check that the
12-way connector is fully inserted into
the 12-way socket. The red rubber seal
is not visible when the connector is
fully inserted. Also check that the
wiring harness sensor connection is
fully inserted at the trailer sensor, and
check for damaged wiring between
the 12-way connector and the trailer
sensor. Also, check that the sensor is
installed on a vertical surface with the
arrows pointing straight up.
What does it mean if the system
remains on one message for an
extended time during calibration when
setting up the system with a
conventional trailer? The camera could need to be cleaned,
the sticker could be blocked, the
drawbar could be outside the allowed
range of 4–19 in (10–48 cm) or you
could need to move to a different area
to change the lighting and background.
Verify the sticker is in the proper
location. See
Applying the Trailer
Reversing Aid Sticker (page 341).
You can move to a different area or
change the direction you are driving or
setup the system at a different time
of day. Some trailers are not
compatible with the sticker and
camera system.
What does it mean if the system pauses
during calibration? There could be steering input or trailer
movement during the straight drive
portion of the calibration process.
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What does it mean if the system
remains on one message for an
extended time during calibration when
setting up the system with a
fifth-wheel or gooseneck trailer?
The sensor could be incorrectly
installed, the trailer length could be
outside the allowed range or the road
surface could be too rough or bumpy.
What does it mean if the system
displays hold steering steady during
turn? Part of the calibration process for the
sticker setup requires a steady turn. If
you are continually moving the
steering wheel during the turn, this
delays the calibration process. To
enable the calibration process, hold
the steering wheel at the same
position when turning.
What does it mean if the system
displays that it is not available? There could be a sub-system that the
system uses that is not correctly
operating or there could be a battery
voltage issue. If the system continues
to display it is not available, visit your
authorized dealer to have your vehicle
checked.
What does it mean if the system
displays that driving is required to
initialize steering? The steering system needs to learn
internal parameters to fully turn on the
feature. Drive your vehicle straight
forward above 25 mph (40 km/h) for
approximately 5 minutes. This could
also occur when your vehicle is new,
there is a battery voltage issue or if the
steering system has been serviced. What does it mean if the system does
not detect a trailer when configured for
a fifth-wheel or gooseneck trailer?
Verify that the sensor is properly
connected. See
Trailer Sensor
Installation (page 344). Repeat
calibration on a different route if you
have verified sensor installation.
What does it mean if the system
requires you to pull forward to
initialize? This occurs when the vehicle has not
moved during the current key cycle
after you connect and select the trailer
in the instrument cluster display or you
operate the system at speeds below
1 mph (1 km/h)
for an extended period
of time. Drive forward above 2 mph
(3 km/h) and the system indicates
when it initializes.
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