DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology.
The color of the indicator changes to
indicate the system status.
Gray indicates the system is acquiring a
digital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.
Note:
For stations that have more than one
HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability. For additional information about extended
subscription terms, visit www .SiriusXM. c om
in the United States,
www .SiriusXM. c a in
Canada, or call SiriusXM at
1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.
When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.
LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER
1. Select SiriusXM as the audio source.
2. Tune to channel 0.
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SELECTING A CHANNEL
Manually Selecting a Channel
Press the button to find the
previous or next available radio
channel.
Linear Tuner
The linear tuner is displayed when
manually selecting a channel. You can
swipe left or right on the linear tuner
carousel to navigate through the channel
list. Tap on a channel title to listen to it.
Using Direct Tune
1. Press the channel up or down button to open the linear tuner screen.
2. Press Direct Tune to open the number
pad.
3. Enter the channel you prefer.
Using Browse
1. Press
Browse.
2. Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. You
can subscribe or manage your subscription
directly from the touchscreen.
Listener Add/Switch
You can create up to five listener profiles
per SiriusXM account. Each listener profile
can be personalized with a name and
profile image.
Note: Requires a trial or active subscription
to use. Note:
A default profile is available when no
listener profiles are created.
SiriusXM Favorites
SiriusXM Favorites are shown for the active
listener profile. While you are listening to
SiriusXM, you can save favorites by:
• Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen. A favorite icon appears next to
the logo when it is saved as a favorite.
• Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.
• Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite.
Note: Requires a trial or active subscription
to use.
Listening History
Listening history is a list of recently listened
to SiriusXM content and is shown for the
active listener profile. You can view,
manage and reset the listening history
using the controls on the touchscreen.
Note: Requires a trial or active subscription
to use.
Listener Settings
Listener settings apply to the active
listener profile.
Note: Requires a trial or active subscription
to use.
Note: A default profile is available when no
listener profiles are created.
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AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended Action
Potential Effects
Error Message
Internet connectivity is
turned off. See Connected Vehicle (page 498).
Internet streaming and On
Demand shows are unavail- able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC will attempt to
connect. See
Satellite
Radio Limitations (page
529). Switch to a satellite
connection for the current channel if the option is available.
Audio system may mute.
"Switch to Satellite" button may be displayed on the
SiriusXM audio screen if the
channel is also available via satellite.
No Internet
Antenna may be obstructed
or satellite reception is weak
in your location. See Satel-lite Radio Limitations
(page
529). Switch to an
internet connection for the
current channel if the option is available.
Audio system may mute.
“Switch to Internet” button
may be displayed on the
SiriusXM audio screen if the
channel is also available via streaming.
No Satellite Signal
Allow some time for audio
to load or tune to a different channel.
Audio system may mute
while audio attempts to load.
Slow Network Connection
A temporary update may be
in progress. Allow some time
before retrying to tune to the
channel. If issue persists, thechannel may no longer be available.
Audio system may mute.
Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may be
in progress. Allow some timebefore retrying to play the
episode. If issue persists, the episode may no longer be available.
Audio system may mute.
Radio may tune to adifferent channel.
Episode Unavailable
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Retry action after some time
or tune to a different channel.
Audio system may mute.
Radio may tune to adifferent channel.
Something went wrong
Your subscription has
expired or you have not yet
subscribed for access to the listed content. Navigate to Subscription under the
Satellite Radio Settings
menu. If you have an active
subscription which includes
the listed channel or content and you see this error, youmay need to refresh your
radio. To refresh your Siri-
usXM radio, visit www.siri-
usxm.com/refresh in the US, or www.siriusxm.ca/refresh in Canada.
You may need to provide
your SiriusXM Radio identific- ation number. See
Locating the Satellite Radio IdentificationNumber (page 529).
Cannot listen to selected
content. Content may
appear grayed out and some features may be disabled.
Subscribe to Listen
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Your subscription does not
include access to the listed content. You may need to
upgrade your subscription. Navigate to Subscription
under the Satellite Radio
Settings menu. If you have
an active subscription which includes the listed channel
or content and you see this error, you may need to
refresh your radio. To refresh your SiriusXM radio, visit
www.siriusxm.com/refresh in the US, or www.siri-
usxm.ca/refresh in Canada. You may need to provide
your SiriusXM Radio identific- ation number. See
Locating the Satellite Radio IdentificationNumber (page 529).
Cannot listen to selected
content. Content may
appear grayed out and some features may be disabled.
Upgrade to Listen
Content is not available in
your location or SiriusXM is unable to determine your location. Tuning to a
different channel may resolve the issue.
Audio may mute.
“Not avail-
able in your location ” or
“Unable to determine your
location ” may be displayed.
Location Restricted Content
The Block Explicit Content
filter is turned on. Navigate to Listener Settings under
the Satellite Radio Settings menu to access the Block Explicit Content filter.Navigate to Listener
Settings. See
Satellite
Radio Settings (page 530).
Audio may mute. Radio may
tune to a different channel.
Channel Blocked
If issue persists, you may
need to visit an authorized dealer for service.
Audio may mute. Access to
SiriusXM features may be unavailable.
Antenna Problem or Hard-
ware Problem
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Allow SiriusXM some time
to complete updating.
Audio may mute.
SiriusXM Updating...
No action necessary. If
loading time is longer than
usual, See Satellite Radio Limitations (page 529).
Audio may mute. Content
may be temporarily unavail- able while loading.
Loading...
No action necessary. Allow
SiriusXM some time to finish loading.
Audio may mute. Content
and controls may be
temporarily unavailable.
SiriusXM Loading...
IDENTIFYING THE AUDIO UNIT Depending on your vehicle options, the
controls may look different from what you
see here.
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USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth® and automatic
phonebook download, are
phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth® feature before starting the
search. See your device's manual if
necessary.
2. Press the
Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button. 5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing appears in the center display, search
for SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's
Bluetooth® feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the center
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes, for
example, the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information.
Updates may take place.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth® devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The
AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls. Audio Voice Commands Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio
__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your local Ford website at any time to
check your phone's compatibility, register
your account and set preferences as well
as access a customer representative via
an online chat (during certain hours).
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