2022 FORD F-600 USB

Possible Cause and Resolution
Symptom
–You might not be saying the name exactly as it appears
on your device.
•Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
The system does not under-
stand certain names of
contacts in the phonebook
on my device.
–Device limitation.
•The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.
The system voice prompts
and the pronunciation of
some words do not seem to
be very accurate.
USB and Bluetooth® Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off and
on to reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
585
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth® does not support voice
commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my
Bluetooth® device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See
Phone (page 572).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
586
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
–Copyright-protected files.
•Use a device that contains files that are not copy-
right protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 560).
– Device indexing required.
•Re-index your device. See
Settings (page 582).
– Device lock screen enabled.
•Unlock your device before connecting it.
Sometimes I cannot hear a
track playing on my device. –
Device malfunction.
•Disconnect your device. Switch your device off and
on to reset it and try again.
When I disconnect my iOS
device the audio volume is
set to maximum. –
Device limitation.
•Turn the volume down on your device.
If the system does not play the tracks on your USB device
in the correct order, the following information could help:
The system does not play
the tracks on my USB drive
in the correct order.
–If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 tag does not exist.
– If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 tag does not exist.
– If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.
587
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone on and off, and vehicle
Bluetooth® on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Switch the ignition off and open the door. Close
the door and lock the vehicle. Wait until the
touchscreen is off and any illuminated USB ports
are not illuminated. Unlock the vehicle, switch the
ignition on and try again.
I cannot download a phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 582).
– Cell phone malfunction.
•Switch your cell phone off and on to reset it and
try again.
588
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You need an Android device with OS 4.3 or higher
or an iOS device with iOS 8.0 or higher. Pair and
connect your Android device to find compatible
apps. Connect your iOS device to a USB port or
pair and connect using Bluetooth®.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
Compatible apps are not installed on your device.
•Download and install the latest version of the app.
– Compatible apps are not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 8.0 or higher,
tap the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch
Bluetooth® off and on again to force the
system to reconnect to your device.
591
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Vehicle Data
Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on.
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Vehicle System Update Vehicle system update available.
Vehicle system update requires
schedule.
Vehicle system update requires
consent.
Vehicle system update requires
Wi-Fi.
Vehicle system update schedule
reminder.
Vehicle system update not
successful.
Vehicle system update
successful. Wireless Accessory Charger Wireless accessory charger
active.
FEATURE BAR
The bar is on the bottom of the display and
allows you to access vehicle features. Select to use the radio, a USB, a
media player or a Bluetooth®
device. Select to make calls and access
the phonebook on your cell
phone.
Select to use the navigation
system.
Select to view favorites.
Select to search for and use
compatible apps on your iOS or
Android device.
Select to adjust system settings.
Select to view features.
Note:
The icon may be different depending
on your vehicle.
598
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Center Display Overview - Vehicles With: SYNC 4E353219 E335292 E327789 E327785 E327786 E353217 E327787 E327788 E353218 E353214 E100027 E353215 E353220 E280315 E353210 E335299 E335300 E347104

APP PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
APP REQUIREMENTS
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
ACCESSING APPS Select the apps option on the
feature bar. ENABLING APPS ON AN IOS
DEVICE Select the apps option on the
feature bar.
1. Select Mobile Apps Help.
2. Follow the instructions to pair and connect your device via Bluetooth® or
with a USB cable.
3. Start the apps on your device that you want to use.
4. Select the app that you want to use on
the touchscreen.
Note: Some apps may run through Apple
CarPlay if it is enabled.
Note: Closing an app on your device will
close it on the touchscreen.
Note: For troubleshooting assistance select
Mobile Apps List under Mobile Apps Help.
ENABLING APPS ON AN
ANDROID DEVICE Select the apps option on the
feature bar.
1. Select Mobile Apps Help.
2. Follow the instructions to pair and connect your device via Bluetooth® or
with a USB cable.
3. Start the apps on your device that you want to use.
4. Select Find Mobile Apps.
5. Select the app that you want to use on
the touchscreen.
Note: Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Note: Some apps may run through Android
Auto if it is enabled.
608
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Apps - Vehicles With: SYNC 4

Note:
Closing an app on your device will
close it on the touchscreen.
Note: For troubleshooting assistance select
Mobile Apps List under Mobile Apps Help.
SWITCHING APPLE CARPLAY
ON AND OFF
Enabling Apple CarPlay with USB
1. Connect your device to a USB port.
2. Follow the instructions on your device and the touchscreen.
Note: Selecting "Enable Wireless CarPlay"
on your device will prepare the device for
wireless carplay when you re-enter the
vehicle.
Enabling Apple CarPlay with
Wireless
1. Pair your device to Bluetooth®.
2. Follow the instructions on your device and the touchscreen.
Disabling Apple CarPlay Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Disable.
Re-Enabling Apple CarPlay Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Connect to Apple CarPlay. SWITCHING ANDROID AUTO
ON AND OFF
Enabling Android Auto with USB
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: Certain features of the system are
not available when you are using Android
Auto.
Enabling Android Auto with
Wireless
1. Pair your device to
Bluetooth®.
2. Follow the instructions on your device and the touchscreen.
Note: Certain Android Devices do not
support Android Auto Wireless. Please
check your Android OS version for
compatibility.
Disabling Android Auto Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Disable.
Re-Enabling Android Auto Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Connect to Android Auto.
609
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Apps - Vehicles With: SYNC 4