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DOORS AND LOCKS –
TROUBLESHOOTING
DOORS AND LOCKS – WARNING
LAMPS
Door Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
DOORS AND LOCKS – INFORMATION MESSAGES Action
Message
Displays if a door is open. Fully close the door.
Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. Switch the ignition on using an original
key that has not been created as a
MyKey.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within
3 ft (1 m) of
your vehicle, touch the unlock sensor on
the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful not to touch the lock
sensor at the same time or pull on the door
handle too quickly. The intelligent access
system requires a brief delay to
authenticate your passive key.
Locking the Doors With your passive key within
3 ft (1 m) of
your vehicle, touch the outer door handle
lock sensor for approximately one second
to lock, being careful not to touch the
unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
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KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the passive key not work?
The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.
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Locking the Doors
Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the code
first.
KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES
Programming a Personal Entry
Code
1. Enter the five-digit master code.
2. Press
1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code. You must do this within five seconds
of completing Step 2.
4. Press
1·2 on the keypad to save
personal code 1.
The doors lock then unlock to confirm that
programming was successful. To program additional personal entry
codes, repeat Steps 1 through 3, then for
Step 4:
•
Press
3·4 to save personal code 2.
• Press
5·6 to save personal code 3.
• Press
7·8 to save personal code 4.
• Press
9·0 to save personal code 5.
If your vehicle comes with SYNC, you can
also program the system with a personal
entry code.
Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The five-digit master code works even
if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release
1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using
intelligent access.
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HOW DOES EASY ENTRY AND
EXIT WORK
Easy entry and exit moves the driver seat
rearward up to 2 in (5 cm) and the steering
column up when you switch the ignition
off. The driver seat and steering column
return to their previous positions when you
switch the ignition on.
Note:
Depending on your vehicle, the
column may move up and in.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
1. Press Settings on the touchscreen.
2. Press
Vehicle.
3. Select
Easy Entry/Exit.
If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.
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TAILGATE PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
OPENING THE TAILGATE
OPENING THE TAILGATE FROM
OUTSIDE YOUR VEHICLE Pull up on the handle to release the
tailgate.
Note:
You may need to unlock the tailgate
first. LOCKING AND UNLOCKING
THE TAILGATE
Lock.
A
Unlock.
B
1. Insert the ignition key into the tailgate lock.
2. Turn it to the left to lock the tailgate.
3. Turn it to the right to unlock the tailgate.
REMOVING AND INSTALLING
THE TAILGATE WARNING: Always properly secure
cargo to prevent shifting cargo or cargo
falling from the vehicle. Failure to do so
could result in compromised vehicle
stability and serious personal injury to
vehicle occupants or others.
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PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-
THEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
HOW DOES THE PASSIVE ANTI-
THEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you
of an unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
• If someone opens a door, the tailgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle. •
If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm.
• If someone disconnects the trailer. See
Connecting a Trailer (page 323).
Any further attempts to carry out one of
the above sounds the alarm again.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for five minutes.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT ARE THE INTERIOR
SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
WHAT IS THE BATTERY BACKUP
ALARM
The battery backup alarm is an additional
alarm system that has its own battery and
horn. It is designed to detect if the vehicle
battery or the battery backup alarm is
disconnected.
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ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when there is
not a key in your vehicle.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
•
Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm. Note:
Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors
are off when you arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
1. Press Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Press
Motion Sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Switch
Ask on Exit on or off.
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