Connected Vehicle – Troubleshooting -
Vehicles With: SYNC 3 .........................500
Connected Vehicle - Vehicles With: SYNC 4
What Is a Connected Vehicle .................
502
Connected Vehicle Requirements .......
502
Connected Vehicle Limitations .............
502
Connecting the Vehicle to a Mobile Network .....................................................
502
Connecting the Vehicle to a Wi-Fi Network .....................................................
502
Connected Vehicle – Troubleshooting ........................................................................\
503
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ........
506
Changing the Vehicle Wi-Fi Hotspot Name or Password ................................
506
Audio System - Vehicles With: SYNC
General Information .................................
508
Audio Unit .....................................................
508
Digital Radio ..................................................
510
Satellite Radio ..............................................
513
USB Port .........................................................
516
Audio System - Vehicles With: SYNC 3
General Information ....................................
517
Audio Unit .......................................................
517
Digital Radio ..................................................
518
Satellite Radio ..............................................
521
USB Port ........................................................
524
Audio System - Vehicles With: SYNC 4
Audio System Precautions ......................
525
Switching the Audio Unit On and Off ........................................................................\
525 Selecting the Audio Source
....................
525
Playing or Pausing the Audio Source ........................................................................\
525
Adjusting the Volume ................................
525
Switching Shuffle Mode On and Off ........................................................................\
526
Switching Repeat Mode On and Off ........................................................................\
526
Setting a Memory Preset .........................
526
Muting the Audio ........................................
526
Adjusting the Sound Settings ................
526
Setting the Clock and Date .....................
526
AM/FM Radio ................................................
527
Switching the Display On and Off ........
528
Digital Radio .................................................
528
Satellite Radio .............................................
529
Audio System – Troubleshooting .........
532
Identifying the Audio Unit .......................
535
SYNC™
General Information ..................................
536
Using Voice Recognition ...........................
537
Using SYNC™ With Your Phone ...........
539
SYNC™ Applications and Services ......
540
Using SYNC™ With Your Media Player ........................................................................\
542
SYNC™ Troubleshooting ........................
542
SYNC™ 3
General Information ..................................
552
Using Voice Recognition ..........................
554
Entertainment .............................................
560
Climate ...........................................................
570
Phone ..............................................................
572
Navigation .....................................................
574
Apps ................................................................
580
Settings ..........................................................
582
SYNC™ 3 Troubleshooting ....................
584
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Table of Contents
IDENTIFYING THE CLIMATE
CONTROL UNIT
Depending on your vehicle options, the
controls could look different than what you
see here.
SWITCHING CLIMATE
CONTROL ON AND OFF
Press the button.
SWITCHING RECIRCULATED
AIR ON AND OFF Press the button to recirculate
air currently in the passenger
compartment.
Note: Recirculated air may turn off
automatically, or prevent you from switching
on in all air flow modes except MAX A/C to
reduce the risk of fogging. Recirculation may
also turn on and off automatically in various
air distribution control combinations to
improve heating or cooling efficiency.
SWITCHING AIR
CONDITIONING ON AND OFF Press the button. Note:
Under certain conditions, the air
conditioning compressor could continue to
operate after you switch air conditioning off.
SWITCHING DEFROST ON AND
OFF Press the button to switch the
windshield air vents on.
Make sure that the instrument
panel air vents are switched off.
Make sure that the footwell air
vents are switched off.
SWITCHING MAXIMUM
DEFROST ON AND OFF Turn the temperature control
clockwise past the highest
setting to maximize defrosting.
Note: The temperature control springs back
to the highest setting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note: The heated rear window also turns
on when you select maximum defrost.
SWITCHING MAXIMUM
COOLING ON AND OFF Turn the temperature control
counterclockwise past the
lowest setting to maximize
cooling.
Note: The temperature control springs back
to the lowest setting.
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Note:
When you switch maximum cooling
off, air conditioning remains on.
SWITCHING THE HEATED
REAR WINDOW ON AND OFF (IF
EQUIPPED) Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Do not use harsh chemicals, razor
blades or other sharp objects to clean or
remove decals from the inside of the heated
rear window as this could cause damage to
the heated rear window grid lines not
covered by the vehicle Warranty.
SWITCHING THE HEATED
MIRRORS ON AND OFF Press the button.
SETTING THE BLOWER MOTOR
SPEED Note:
Lights on the control illuminate to
indicate the blower motor speed.
Note: When you switch the blower motor
off, air conditioning turns off and the
windows could fog up. SETTING THE TEMPERATURE
Turn the temperature control
counterclockwise for cooler temperature
settings.
Turn the temperature control clockwise
for warmer temperature settings.
DIRECTING THE FLOW OF AIR
Directing Air to the Windshield Air
Vents
Press the button.
Directing Air to the Instrument
Panel Air Vents Press the button.
Directing Air to the Footwell Air
Vents Press the button.
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CLIMATE CONTROL HINTS
General Hints
•
Prolonged use of recirculated air may
cause the windows to fog up.
• You may feel a small amount of air
from the footwell air vents regardless
of the air distribution setting.
• To reduce humidity build-up inside your
vehicle, do not drive with the system
switched off or with recirculated air
always switched on.
• Do not place objects under the front
seats as this may interfere with the
airflow to the rear seats.
• Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
• To improve the time to reach a
comfortable temperature in hot
weather, drive with the windows open
until you feel cold air through the air
vents.
Quickly Heating the Interior
1. Adjust the blower motor speed to the highest speed setting.
2. Adjust the temperature control to the highest setting.
3. Direct air to the footwell air vents.
Recommended Settings for
Heating
1. Adjust the blower motor speed to the center setting.
2. Adjust the temperature control to the midway point of the hot settings.
3. Direct air to the footwell air vents. Quickly Cooling the Interior
1. Turn the temperature control
counterclockwise past the lowest
setting.
2. Drive with the windows open for a short
period of time.
Recommended Settings for
Cooling
1. Adjust the blower motor speed to the center setting.
2. Adjust the temperature control to the midway point of the cold settings.
3. Direct air to the instrument panel air vents.
Defogging the Side Windows in
Cold Weather
1. Direct air to the instrument panel and windshield air vents.
2. Press and release A/C.
3. Adjust the temperature control to the setting you prefer.
4. Adjust the blower motor speed to the highest setting.
5. Direct air toward the side windows.
6. Close the instrument panel air vents.
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HOW DOES FOUR-WHEEL
DRIVE WORK
Using the Electronic Shift On the
Fly System (If Equipped)
This four-wheel drive system utilizes a
2-speed Electronic Shift On the Fly (ESOF)
transfer case which is also known as a
part-time system. This system offers the
driver two-wheel drive high, four-wheel
drive high, and four-wheel drive low as
available modes of operation. When you
select either four-wheel drive high or
four-wheel drive low, the system provides
mechanically locked four-wheel drive
power to both the front and rear wheels
for use in off-road or slippery conditions
such as deep snow, sand or mud. When
you select four-wheel drive low, the system
provides additional gearing for increased
torque multiplication for conditions like
deep sand, steep slopes, or pulling heavy
objects. Additionally, the system is capable
of recreational flat towing by putting the
transfer case into a neutral position. See
Recreationally Towing Your Vehicle
(page
384). For proper operation, make sure that each
hub is fully engaged and that both hub
locks are set to the same position (both
set to lock or both set to auto). To engage
lock, turn the hub locks completely
clockwise. To engage auto, turn the hub
locks completely counterclockwise.
The ESOF four-wheel drive system:
•
Provides 4x4 High engagement and
disengagement while the vehicle is
moving.
• Operates by a rotary control located
on the instrument panel that allows
you select 4x2, 4x4 High or 4x4 Low
operation.
• Uses auto-manual hub locks that can
be engaged and disengaged
automatically based on the 4x4 mode
you select.
• Increases fuel economy when used in
the hub lock's recommended auto
mode.
Note: Auto-manual hub locks manually
lock by rotating the hub lock control from
auto to lock.
FOUR-WHEEL DRIVE
PRECAUTIONS WARNING:
Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
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(If Equipped)LOC K
OTUAE339076
Note:
The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
ADDING ENGINE OIL WARNING: Do not remove the filler
cap when the engine is running. WARNING:
Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that the
vehicle warranty may not cover.
1. Clean the area surrounding the engine oil filler cap before you remove it.
2. Remove the engine oil filler cap.
3. Add engine oil that meets our specifications. See
Engine Oil (page
401).
4. Reinstall the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
RESETTING THE ENGINE OIL
CHANGE REMINDER - VEHICLES
WITH: 2.3 INCH SCREEN/4.2 INCH
SCREEN
1. Press the Menu button on the steering
wheel to enter the information display
main menu.
2. Select
Truck Info.
3. Select
Oil Life. 4. Select
Reset Oil Life.
5. Press and hold the OK button until the
system reset confirmation appears.
RESETTING THE ENGINE OIL
CHANGE REMINDER - VEHICLES
WITH: 8 INCH SCREEN
Depending on your cluster, there are two
paths to reset the engine oil change
reminder.
Path 1
1. Press the Menu button on the steering
wheel to enter the information display
main menu.
2. Select
Settings.
3. Select
Vehicle Maintenance.
4. Select
Oil Life.
5. Press and hold the OK button until the
system reset confirmation appears.
Path 2
1. Press the Menu button on the steering
wheel to enter the information display
main menu.
2. Select
Truck Info.
3. Select
Engine Information.
4. Press and hold the OK button until the
system reset confirmation appears.
ENGINE OIL CAPACITY AND
SPECIFICATION
For filling information, please refer to the
Capacities and Specifications section of
your owner's manual. See
Engine Oil
Capacity and Specification (page 401).
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3.
Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
4. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, repeat step
2.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
Service your vehicle as soon as possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute, as they can cause engine
damage from overheating or freezing:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Severe Climates
If you drive in extremely cold climates, you
may need to increase the coolant
concentration above 50%.
Note: A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and could
cause engine damage. If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
Note:
A coolant concentration of 40%
provides improved overheat protection.
Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the coolant and
could cause engine damage.
Coolant Change
Change the coolant at specific mileage
intervals. Refer to the scheduled
maintenance information. See
Normal
Scheduled Maintenance (page 628).
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
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To maintain correct operation of the
battery management system, if you add
any electrical devices to your vehicle, do
not connect the ground connection directly
to the negative battery terminal. A
connection at the negative battery terminal
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note:
If you add electrical accessories or
components to your vehicle this may
adversely affect battery performance,
durability and the performance of other
electrical systems on your vehicle.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty. 4. Disconnect the negative battery cable
terminal.
5. Disconnect the positive battery cable terminal.
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Window
Bounce-Back (page 126).
• Clock Settings.
• Pre-set radio stations.
• Steering Angle Sensor.
Note: To calibrate the steering angle
sensor, drive the vehicle above
30 mph
(50 km/h) for a minimum of 1.2 mi (2 km).
Make sure to drive straight ahead for a
minimum of 30 seconds. Several vehicle
functions are disabled and a warning light
could appear until the sensor is calibrated.
Battery Management System
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some of the following features:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Maintenance