Connected Vehicle – Troubleshooting -
Vehicles With: SYNC 3 .........................500
Connected Vehicle - Vehicles With: SYNC 4
What Is a Connected Vehicle .................
502
Connected Vehicle Requirements .......
502
Connected Vehicle Limitations .............
502
Connecting the Vehicle to a Mobile Network .....................................................
502
Connecting the Vehicle to a Wi-Fi Network .....................................................
502
Connected Vehicle – Troubleshooting ........................................................................\
503
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ........
506
Changing the Vehicle Wi-Fi Hotspot Name or Password ................................
506
Audio System - Vehicles With: SYNC
General Information .................................
508
Audio Unit .....................................................
508
Digital Radio ..................................................
510
Satellite Radio ..............................................
513
USB Port .........................................................
516
Audio System - Vehicles With: SYNC 3
General Information ....................................
517
Audio Unit .......................................................
517
Digital Radio ..................................................
518
Satellite Radio ..............................................
521
USB Port ........................................................
524
Audio System - Vehicles With: SYNC 4
Audio System Precautions ......................
525
Switching the Audio Unit On and Off ........................................................................\
525 Selecting the Audio Source
....................
525
Playing or Pausing the Audio Source ........................................................................\
525
Adjusting the Volume ................................
525
Switching Shuffle Mode On and Off ........................................................................\
526
Switching Repeat Mode On and Off ........................................................................\
526
Setting a Memory Preset .........................
526
Muting the Audio ........................................
526
Adjusting the Sound Settings ................
526
Setting the Clock and Date .....................
526
AM/FM Radio ................................................
527
Switching the Display On and Off ........
528
Digital Radio .................................................
528
Satellite Radio .............................................
529
Audio System – Troubleshooting .........
532
Identifying the Audio Unit .......................
535
SYNC™
General Information ..................................
536
Using Voice Recognition ...........................
537
Using SYNC™ With Your Phone ...........
539
SYNC™ Applications and Services ......
540
Using SYNC™ With Your Media Player ........................................................................\
542
SYNC™ Troubleshooting ........................
542
SYNC™ 3
General Information ..................................
552
Using Voice Recognition ..........................
554
Entertainment .............................................
560
Climate ...........................................................
570
Phone ..............................................................
572
Navigation .....................................................
574
Apps ................................................................
580
Settings ..........................................................
582
SYNC™ 3 Troubleshooting ....................
584
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STEERING WHEEL - VEHICLES WITH: SYNC 3
See Using the Instrument Cluster Display Controls (page 141).
A
See
Audio Unit (page 517).
B
See
Phone (page 572).
C
See Setting the Cruise Control Speed (page 270). See Setting the Adaptive
Cruise Control Speed
(page 275).
D
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INSTRUMENT PANEL
See Instrument Cluster Overview (page 133). See Instrument Cluster
Overview (page 134). See Instrument Cluster Overview (page 135).
A
See
Push Button Ignition Switch (page 192).
B
See
Switching Stability Control On and Off (page 250).
C
See
Switching the Hazard Flashers On and Off (page 379).
D
See
Switching the 360 Degree Camera On and Off (page 268).
E
See
Opening the Glove Compartment (page 187).
F
See
Status Bar (page 597).
G
See
Opening the Glove Compartment (page 187).
H
See
Locating the Power Outlet (page 182).
I
See
Switching the Audio Unit On and Off (page 525).
J
See
Identifying the Climate Control Unit (page 149).
K
See
Using the Integrated Trailer Brake Controller (page 334).
L
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WHAT IS MYKEY
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or Belt-
Minder™
MyKey mutes the audio system until the
front seat passengers buckle the front seat
belts.
Note:
If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and
cross traffic alert. These systems turn on
when the vehicle turns on, and you cannot
switch them off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving. Note:
MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
CONFIGURABLE MYKEY
SETTINGS
You can configure the following settings
after creating a MyKey. See
Creating a
MyKey (page 78).
Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume
reduces. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
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Center Head Restraint - Crew Cab
An energy absorbing head
restraint.
A
Two steel stems.
B
Guide sleeve unlock and remove
button.
C
ADJUSTING THE HEAD
RESTRAINT WARNING: Fully adjust the head
restraint before you sit in or operate your
vehicle. This will help minimize the risk
of neck injury in the event of a crash. Do
not adjust the head restraint when your
vehicle is moving. WARNING:
The head restraint is a
safety device. Whenever possible it
should be installed and properly
adjusted when the seat is occupied.
Failure to adjust the head restraint
properly could reduce its effectiveness
during certain impacts. WARNING:
Adjust the head
restraints for all passengers before you
drive your vehicle. This will help minimize
the risk of neck injury in the event of a
crash. Do not adjust the head restraints
when your vehicle is moving. To raise the head restraint, pull the head
restraint up.
To lower the head restraint:
1. Press and hold the adjust and release
button.
2. Push the head restraint down.
To tilt the head restraint - if equipped: 1. Adjust the seat backrest to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the preferred position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, untilted
position.
Note: Do not attempt to force the head
restraint backward after you tilt it. Instead,
continue tilting it forward until the head
restraint releases to the upright position.
REMOVING THE HEAD RESTRAINT
1. Pull up the head restraint until it reaches its highest position.
2. Press and hold the adjust and release button and the unlock and remove
button.
3. Pull up the head restraint.
Note: You cannot remove head restraints
that have audio system speakers.
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WHAT IS THE REAR
OCCUPANT ALERT SYSTEM
The rear occupant alert system monitors
vehicle conditions and notifies you to check
for rear seat occupants when you switch
the ignition off.
HOW DOES THE REAR
OCCUPANT ALERT SYSTEM
WORK
The system monitors when rear doors have
been opened and closed to indicate the
potential presence of an occupant in the
rear seat.
A message displays in the information and
entertainment display screen and an
audible warning sounds when you switch
the ignition off after any of the following
conditions have been met:
•
A rear door is opened or closed while
the ignition is on.
• You switch the ignition on within 15
minutes of a rear door opening and
closing.
• You switch the ignition on within 15
minutes of the alert having displayed
or sounded.
REAR OCCUPANT ALERT
SYSTEM PRECAUTIONS WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk. WARNING:
Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
REAR OCCUPANT ALERT
SYSTEM LIMITATIONS
The system does not detect the presence
of objects or passengers in the rear seat.
It monitors when rear doors are opened
and closed.
Note: It is possible to receive an alert when
there is no rear seat occupant, but alert
conditions are met.
Note: It is possible to receive no alert when
there is an occupant in the rear seat, if alert
conditions are not met. For example, if a rear
seat occupant does not enter the vehicle
through a rear door.
Note: The audible warning does not sound
when the front door is opened before you
switch the ignition off.
SWITCHING REAR OCCUPANT
ALERT SYSTEM ON AND OFF -
VEHICLES WITH: SYNC Press the button on the audio
unit.
1. Using the controls on the audio unit, select
Settings.
2. Switch Rear Occupant Alert on or off.
Semiannual Reminder
(If Equipped)
When you switch the system off, a
message appears every six months as a
reminder that the system is off. You can
switch the system back on or leave it off.
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(If Equipped)
LOCATING THE USB PORTS
Data Transfer USB Ports
The USB Ports could be in the following
locations:
•
On the lower instrument panel.
• Inside the media bin.
• Inside the center console.
Note: These USB ports can also charge
devices.
Note: Not all USB ports in your vehicle have
data transfer capabilities.
Note: We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Charge Only USB Ports The USB ports could be in the following
locations:
•
On the lower instrument panel.
• On the upper instrument panel.
• Inside the media bin.
• Inside the center console.
• On the rear of the center console.
• In the cargo area. PLAYING MEDIA USING THE
USB PORT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Connect your device to the USB port. Press the audio button on the
feature bar.
Select Sources. Select the USB option.
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track. Press the button once to return
to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
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DIESEL ENGINE EXHAUST
BRAKE – PRECAUTIONS
WARNING: Do not use tow/haul
when the road surface is slippery. Failure
to follow this instruction could result in
the loss of control of your vehicle. WARNING:
Do not use diesel
engine exhaust braking when the road
surface is slippery. Failure to follow this
instruction could result in the loss of
control of your vehicle.
USING THE DIESEL ENGINE
EXHAUST BRAKE
This feature increases engine braking at
higher engine speeds to provide better
grade descent control with less brake and
transmission wear and tear.
Note: Use this when driving downhill and
carrying heavy loads or trailering.
Benefits of engine braking are:
• Lower brake temperature.
• Reduced brake fade.
• Longer brake life.
• Improved driving and trailering control. Press the button on the switch
bank next to the audio unit to
switch the system on or off.
There are two engine brake modes, manual
and automatic.
Braking conditions must be met to use
exhaust brake:
• Your vehicle is in a forward gear.
• The engine speed is above 1500 RPM.
• Your foot is off the accelerator. You can use this feature with tow/haul, or
progressive range selection to provide
further increased engine braking. The
transmission upshifts to prevent the engine
from entering the red zone on the
tachometer.
Manual Engine Braking
1. Press the button to switch on manual
engine braking.
2. Release the accelerator pedal to maximize engine braking.
3. Apply the brakes. The transmission downshifts to lower gears.
Note: The engine braking feature only
functions when you release the accelerator.
Note: You can shift the transmission to
lower gears with progressive range selection
(PRS) or manual shifting independent of
pressing the brakes.
Note: You can also use manual engine
braking with cruise control to improve grade
descent control.
Note: If your vehicle has Adaptive Cruise
Control, the speed control system uses the
selected engine brake mode, transmission
gears, and brakes to maintain the set speed
and distance to the vehicle being followed.
Automatic Engine Braking
1. Press the button twice to switch on automatic engine braking.
2. Release the accelerator or brake pedal.
The system remembers your vehicle
speed.
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