2022 FORD F-550 ad blue

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth® does not support voice
commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my
Bluetooth® device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See
Phone (page 572).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
586
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone on and off, and vehicle
Bluetooth® on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Switch the ignition off and open the door. Close
the door and lock the vehicle. Wait until the
touchscreen is off and any illuminated USB ports
are not illuminated. Unlock the vehicle, switch the
ignition on and try again.
I cannot download a phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 582).
– Cell phone malfunction.
•Switch your cell phone off and on to reset it and
try again.
588
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You need an Android device with OS 4.3 or higher
or an iOS device with iOS 8.0 or higher. Pair and
connect your Android device to find compatible
apps. Connect your iOS device to a USB port or
pair and connect using Bluetooth®.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
Compatible apps are not installed on your device.
•Download and install the latest version of the app.
– Compatible apps are not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 8.0 or higher,
tap the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch
Bluetooth® off and on again to force the
system to reconnect to your device.
591
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. If you have more apps running on
your device than the number of available Bluetooth®
links, the system cannot find all of them.
•Close some of the apps to allow the system to find
those that you want to use.
592
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™ 3 (If Equipped)

Vehicle Data
Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on.
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Vehicle System Update Vehicle system update available.
Vehicle system update requires
schedule.
Vehicle system update requires
consent.
Vehicle system update requires
Wi-Fi.
Vehicle system update schedule
reminder.
Vehicle system update not
successful.
Vehicle system update
successful. Wireless Accessory Charger Wireless accessory charger
active.
FEATURE BAR
The bar is on the bottom of the display and
allows you to access vehicle features. Select to use the radio, a USB, a
media player or a Bluetooth®
device. Select to make calls and access
the phonebook on your cell
phone.
Select to use the navigation
system.
Select to view favorites.
Select to search for and use
compatible apps on your iOS or
Android device.
Select to adjust system settings.
Select to view features.
Note:
The icon may be different depending
on your vehicle.
598
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Center Display Overview - Vehicles With: SYNC 4E353219 E335292 E327789 E327785 E327786 E353217 E327787 E327788 E353218 E353214 E100027 E353215 E353220 E280315 E353210 E335299 E335300 E347104

PHONE PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
CONNECTING YOUR PHONE
Go to the settings menu on your device and
switch Bluetooth® on. Select the phone option on the
feature bar.
1. Select
Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the PIN (personal identification number) on your cell
phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your cell phone when you are prompted.
Note: If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time. PHONE MENU
This menu becomes available after pairing
a phone.
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.
Favorites
Display the list of favorite contacts that
are set up on your phone.
Messaging
Displays the list of text messages to read,
listen to, or respond to.
Email
Displays the list of emails to read, listen to,
or respond to.
Phone List
Display the list of paired or connected
devices that you can select.
Note:
Up to 12 devices can be stored.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
602
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Phone - Vehicles With: SYNC 4

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth®.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on or
off.
Android
1. Go to the settings menu on your cell phone.
2. Select
Bluetooth®.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on or
off.
606
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Phone - Vehicles With: SYNC 4

CONNECTING A BLUETOOTH®
DEVICE
1. Make sure Bluetooth® is enabled on
your device.
2. Press
Settings on the touchscreen.
3. Press
Connectivity.
4. Press
Bluetooth.
5. Press
Add a Bluetooth Device.
Note: A prompt alerts you to search for your
vehicle on your device.
6. Select your vehicle on your device.
Note: A number appears on your device and
on the touchscreen.
7. Confirm that the number on your device matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your device.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc.
and any use of such marks by
Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.
PLAYING MEDIA USING
BLUETOOTH® WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Connect your device. Press the audio button on the
feature bar.
Press
Sources.
Press the
Bluetooth® option.
Press to play a track. Press again
to pause the track.
Press to skip to the next track.
Press and hold to fast forward
through the track.
Press once to return to the
beginning of a track. Repeatedly
press to return to previous
tracks.
Press and hold to fast rewind through the
track.
607
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Bluetooth® - Vehicles With: SYNC 4E100027